Epson Aculaser CX16 User Manual

							This message... means... Do this...
SEARCHINGThe machine is searching data. No action needed.
SCANNINGThe machine is scanning the document.
Warming UpThe machine is warming up or AIDC is
being performed.
REFRESHING
PLEASE WAIT!The printer is adjusting the toner
distribution.
Error Messages
Note:
For details on fax error messages, refer to the Facsimile User’s Guide. (AcuLaser CX16NF only)
This message... means... Do this...
ADDRESS IS TOO LONGThe e-mail address retrieved
from the LDAP server exceeds
64 characters.This machine can handle addresses
containing no more than 64 bytes.
Use a shorter address.
CANNOT CONNECT
xxx ServerA connection with the
specified server could not be
established.Check the settings specified in the
NETWORK SETTING and E-MAIL
SETTING menus, and then try
sending the data again.
CANNOT GET IP
xxx ServerThe IP address of the specified
server could not be obtained
from the DNS server.Check the settings specified in the
NETWORK SETTING and E-MAIL
SETTING menus, and then try
sending the data again.
CHECK TRAY1 PAPER
LOAD PAPER (
1xx)
(PRESS START KEY)Tray1 has run out of paper. Load media into the tray, and then
press the Start key.
Media has misfed in Tray 1. Remove the misfed media.
Check Print Mode= lA printer error occurred
during printing.Press the l key to check the error,
then take the appropriate
measures.
COMMUNICATION ERROR
USB MemoryWhile data was being sent in
Scan mode, the connection to
the USB memory device was
interrupted.Check the connection to the USB
memory device, and then try
sending the data again.
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							This message... means... Do this...
COMMUNICATION ERROR
xxx ServerWhile data was being sent in
Scan mode, the connection to
the server was interrupted.Check the settings specified in the
NETWORK SETTING and E-MAIL
SETTING menus, and then try
sending the data again.
DISCONNECT
USB MemoryThe connection to the USB
memory device was
interrupted.Check the connection to the USB
memory device, and then try
sending the data again.
DISCONNECT
xxx ServerThe connection to the server
was interrupted.Check the settings specified in the
NETWORK SETTING and E-MAIL
SETTING menus, and then try
sending the data again.
DESTINATION SET
BY MANUAL UP TO 16More than 16 recipient fax
numbers have been typed in
directly.Specify no more than 16 recipient
fax numbers.
P/U EndThe time to replace the
photoconductor unit has
been reached.Replace the photoconductor unit.
Note: 
Printing can continue, however,
the printing result are not
guaranteed. If printing is
continued, the message “P/U LIFE
END / REPLACE P/U” appears and
printing stops.
P/U LIFE END
REPLACE P/UThe time to replace the
photoconductor unit has
been reached.Replace the photoconductor unit.
P/U LowThe photoconductor unit is
nearly empty.Prepare the photoconductor unit.
JOB CANCELEDWhile a document was being
scanned from the original
glass in Scan mode, more than
one minute had passed after
the first page of the document
was scanned or the data could
not be sent. Therefore, the
scan job was automatically
canceled.Turn the machine off, and then,
after waiting a few seconds, turn it
on again. When sending multiple
pages, for example, from a book,
scan the first page, and then scan
the next page within one minute.
MEMORY FILE FULLThe maximum number of
image data files has been
reached.Turn the machine off, and then,
after a few seconds, turn it on
again. Decrease the amount of
data to be printed (for example, by
decreasing the resolution), and
then try printing again.
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							This message... means... Do this...
MEMORY FULLThe machine has received
more data than can be
processed with its internal
memory.Turn the machine off, and then,
after a few seconds, turn it on
again. Decrease the amount of
data to be printed (for example, by
decreasing the resolution), and
then try printing again.
NO NETWORK SETTINGThe network settings had not
been completely specified
when the machine was
switched to Scan mode.Before scanning in Scan mode,
specify the network settings in the
NETWORK SETTING and E-MAIL
SETTING menus.
NO SUITABLE PAPER
CHECK DUPLEX SETTINGDuplex (double-sided)
printing is specified, but paper
with a type or size
incompatible with duplex
(double-sided) printing is
selected.Select Letter- or A4-size plain
paper, or select simplex
(single-sided) printing, and then
try performing the print job again.
NO SUITABLE PAPER
LOAD PAPER (xxx)Paper suitable for printing is
not loaded in a paper tray.Load paper suitable for printing
into a paper tray.
NOT AVAILABLEThe menu cannot be set. For details on the menu settings,
refer to “Configuration Menu
Overview” on page 32.
NOT E-MAIL ADDRESSWhen the destination for the
scan data was specified, a fax
number registered in the
favorite list or as a speed dial
destination or group dial
destination has been selected.Directly type in the destination for
the scan data, or specify an e-mail
address registered in the favorite
list or as a speed dial destination or
group dial destination.
When sending scan data to an FTP
address or SMB address, only one
address can be specified. Delete all
specified destinations, or send the
scan data, then scan again.
NOT INSTALLED TONER
CHECK x TONERThe indicated toner cartridge
is not installed.Install the indicated toner
cartridge.
NON GENUINE TONERThe installed toner cartridge is
not a genuine Epson product.Installing a genuine toner cartridge
is recommended.
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							This message... means... Do this...
NOT REGISTEREDNo speed dial destination or
group dial destination is
registered.
Otherwise, no destination has
been registered with the
specified speed dial or group
dial number.Directly type in the destination
address for the scan data, or
register a speed dial destination or
group dial destination and try
specifying the destination address
again.
OUTPUT TRAY FULL
REMOVE PAPERThe output tray is full of paper.Remove all paper from the output
tray.
OVER SEARCH TIMECommunication with the
LDAP server has timed out.Establish a connection with the
LDAP server again.
Paper Empty
LOAD PAPER (
2xx)Tray 2 has run out of paper.Load media into the tray.
PAPER SIZE ERROR
RESET PAPER (xxx)The size of paper being
printed on is different from the
size of paper specified in the
printer driver.Press the Start key to cancel the
caution.
To print on paper of the size
specified in the printer driver, load
paper of the correct size into the
specified tray, and then try
performing the print job again.
PC CONNECTION FAILEDWhile data was being sent in
Scan mode, the connection to
the computer was
interrupted.Check the connection with the
computer and the scanner driver
status, and then try sending the
data again.
Process Caution-IDCA process error occurred in the
machine.Open and close the scanner unit.
PROCESS ERROR-xxx
CLEAR BY COVER
REMOVE ORIGINAL
IN ADFThe document is loaded in the
ADF while a function is set that
requires scanning from the
original glass.Place the document on the original
glass.
RESULTS ARE OVER xxxThe LDAP search results
exceed the maximum
specified with MAX.SEARCH
RESULTS in the LDAP SETTING
menu.Change the maximum setting, or
change the search conditions (for
example, increase the length of the
keyword), and then try performing
the LDAP search again.
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							This message... means... Do this...
RETURN xx ORIGINAL to ADF and PRESS
START KEYAfter a media misfeed has
been cleared from the ADF,
the number of document
pages to be reloaded into the
ADF is indicated.Reload into the ADF the number of
document pages indicated by xx,
and then press the Start key.
SERVER MEMORY FULL
SMTP ServerThe memory of the SMTP
server has become full.Free up some space on the disk, for
example, by contacting your server
administrator.
THE PARTY IS FULLThe maximum number of 236
destinations for the scan data
has been reached.Send the data, and then try
scanning again. Otherwise, delete
unnecessary destinations before
adding the desired ones.
TONER LIFE END
CHANGE X TONERThe indicated toner cartridge
has become empty.Replace the indicated toner
cartridge.
TONER OUT
CHANGE X TONERThe indicated toner cartridge
has become empty. (This
message appears if TONER
OUT STOP on the MACHINE
SETTING menu is set to ON.)Replace the indicated toner
cartridge.
Note: 
If TONER OUT STOP on the
MACHINE SETTING menu is set to
OFF, printing can continue.
However, the printing result are
not guaranteed.
Toner Out XThe indicated toner cartridge
has become empty. (This
message appears if TONER
OUT STOP on the MACHINE
SETTING menu is set to OFF.)Replace the indicated toner
cartridges.
Note: 
Printing can continue, however,
the printing result are not
guaranteed. If printing is
continued, the message “TONER
LIFE END / CHANGE X TONER”
appears and printing stops.
Toner Low xThe indicated toner cartridge
is nearly empty.Prepare the indicated toner
cartridge.
TRAY2 OPEN
CLOSE TRAY2Tray 2 cassette is open. Close the tray.
T/C Memory ErrorA memory error occurred in
the toner cartridge.Re-install the specified toner
cartridge.
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							This message... means... Do this...
USB Dev.Not supportA USB device incompatible
with this machine is
connected.Disconnect the USB device from
this machine.
USB Hub Not supportA USB hub is connected to this
machine.This machine is not compatible
with a USB hub. When connecting
USB cables to this machine, do not
use a USB hub.
USB MEMORY FULLThere is no space available on
the USB memory device
connected to this machine.Delete data from the USB memory
device to create free space, or use a
different USB memory device.
Video I/F ErrorA video interface error
occurred in the machine.Turn off the machine. After a few
seconds, turn on the machine.
WRONG PASSWORD
xxx ServerThe password is incorrect, so
the indicated server could not
be accessed.Check the password, and then
specify the correct one.
Wrong Toner xAn inappropriate toner
cartridge is installed.Install only the toner cartridge
listed in “About Toner Cartridges”
on page 117.
xxx COVER OPEN
CLOSE xxx COVERThe indicated cover is open. Close the indicated cover.
The photoconductor unit is
not installed.Install the photoconductor unit.
A photoconductor unit
incompatible with the
machine is installed.Replace the photoconductor unit
with a correct one.
xxx IS DISABLEDThe TCP/IP, FTP, SMTP or SMB
settings are disabled.Enable the TCP/IP, FTP, SMTP or
SMB settings.
xxxxx
IS NOT SUPPORTEDRepeat copying cannot be
performed with the specified
paper size.The maximum possible size for
repeat copying is A4.
Specify a paper size of A4 or
smaller.
xxx SERVER ERRORThe file cannot be saved on
the indicated server.Check the status of the indicated
server.
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							Service Messages
These messages indicate a more serious fault that can only be corrected by a customer service engineer.
If one of these messages appears, turn the machine off, then turn it on again. If the problem persists,
contact your local vendor or authorized service provider.
This service message... means... Do this...
MACHINE TROUBLE
SERVICE CALL (xxxx)An error has been detected
with the item indicated “xxxx”
in the service message.Reboot the machine. This often
clears the service message, and
machine operation can resume.
If the problem persists, contact
Technical Support.
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							Chapter 10
Installing Accessories (AcuLaser CX16NF only)
Introduction
Note:
Any damage to the machine caused by the use of accessories not manufactured or supported by Epson
will void your warranty.
This chapter provides information about the following accessories.
Tray 2
Duplex Option and
AttachmentAuto duplexing
Note: 
The attachment is an interface unit for installing the duplex option on the machine.
During installation, install the attachment before installing the duplex option.
Note:
Installing accessories always requires that the machine and accessories are turned off and unplugged
during installation.
500-Sheet Paper Cassette Unit (Tray 2)
You can install up to one optional 500-sheet paper cassette unit (Tray 2).
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							Kit Contents
❏500-sheet paper cassette unit with a tray
Installing Tray 2
Note:
Since consumables are installed in the machine, be sure to keep the machine level when moving it in order
to prevent accidental spills.
1. Turn off the machine and disconnect the power cord and interface cables.
2. Remove the dust cover from Tray 1.
Close Tray 1 and the output tray.
3. Prepare the 500-sheet paper cassette unit.
Note:
Be sure to place the 500-sheet paper cassette unit on a level surface.
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							4. Lift the machine and place it on top of the 500-sheet paper cassette unit, making sure that the
positioning pins on the 500-sheet paper cassette unit correctly fit into the holes on the bottom of
the machine.
w
Warning:
This machine weighs approximately 21 kg (46 lb) when it is fully loaded with consumables.
5. Open Tray 1 and reattach the dust cover.
6. Load paper into Tray 2.
For details on loading paper, refer to “Tray 2” on page 62.
7. Insert Tray 2 into the machine.
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