Epson Aculaser CX16 User Manual

							2. Lift up Tray 2 to remove it.
3. Remove any misfed paper.
Note:
If necessary, remove the dust cover from Tray 1 and close the tray.
4. Remove the lid from Tray 2, and then remove all paper from the tray.
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							5. Fan the paper, and align its edges.
6. Press down the media pressure plate to lock it into place.
7. Load the media in Tray 2, and attach the lid.
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							8. Reinsert Tray 2.
9. Open and close the scanner unit to clear the misfeed message.
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							Clearing a Media Misfeed from the ADF (AcuLaser CX16NF only)
1. Open the ADF feed cover.
M
2. Remove the document from the ADF document feed tray.
3. Lift to open the ADF cover.
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							4. Remove any misfed media.
Note:
If the edge of the white leading sheet in the ADF comes out, insert it as it was before.
5. Close the ADF cover.
6. Close the ADF feed cover.
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							Clearing a Media Misfeed from the Duplex Option (AcuLaser CX16NF only)
1. Open the duplex cover.
2. Carefully pull out the misfed media.
Note:
❏Always remove the misfed media in the feed direction as shown only.
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							❏If the media misfeed occurs at the bottom feed slot and the media does not stick out enough to be
removed, turn the dial at the right in the direction of the arrow until the media can be pulled
out.
3. Close the duplex cover.
Solving Problems with Media Misfeeds
Note:
Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated
misfeeds may also happen if you’re using unsupported print media or original media.
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							Symptom Cause Solution
Several sheets go
through the
machine together.The front edges of the media are
not even.Remove the media and even up the front edges, then reload
it.
The media is moist from
humidity.Remove the moist media and replace it with new, dry media.
Media misfeed
message stays on.Scanner unit needs to be opened
and closed again to reset the
machine.Open and close the scanner unit again.
Some media remains misfed in
the machine.Check the media path again to make sure that you have
removed all of the misfed media.
Duplex misfeeds. 
(AcuLaser CX16NF
only)Unsupported media (wrong size,
thickness, type, etc.) is being
used.Use Epson-approved media. See “Print Media” on page 49.
Only Letter/A4 plain paper and recycled paper can be
autoduplexed if the media type is set properly in the driver.
Make sure that you have not mixed media types in the tray.
Do not duplex envelopes, labels, letter head, postcards or
thick stock.
Media is still being misfed. Check the media path inside the duplex again to make sure
that you have removed all of the misfed media.
Media is misfed in
the ADF. 
(AcuLaser CX16NF
only)The loaded document does not
meet the specifications.Load the correct document. For details on the documents
that can be loaded, refer to “Documents that can be loaded
into the ADF (AcuLaser CX16NF only)” on page 68.
The loaded document exceeds
the maximum capacity.Load the document so that it does not exceed the maximum
capacity. For details on the documents that can be loaded,
refer to “Documents that can be loaded into the ADF
(AcuLaser CX16NF only)” on page 68.
The document guides were not
slid against the edges of the
document.Slide the document guides against the edges of the
document. For details on loading the document, refer to
“Loading a document into the ADF (AcuLaser CX16NF only)”
on page 71.
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							Symptom Cause Solution
Media is
misfeeding.The media is not correctly
positioned in the tray.Remove the misfed media and reposition the media
properly in the tray.
The number of sheets in the tray
exceeds the maximum allowed.Remove the excess media and reload the correct number of
sheets in the tray.
The media guides are not
correctly adjusted to the media
size.Adjust the media guides in the Tray 1 to match the size of the
media.
Warped or wrinkled media is
loaded in the tray.Remove the media, smooth it out, and reload it. If it still
misfeeds, do not use that media.
The media is moist from
humidity.Remove the moist media and replace it with new, dry media.
Envelopes, labels, postcards,
thick stock, or letterhead are
loaded in Tray 2. (AcuLaser
CX16NF only)Special media must be loaded in Tray 1 only.
The recommended label sheet is
facing the wrong way in Tray 1.Load the label sheets according to the manufacturer’s
instructions.
Media is
misfeeding.Envelopes are facing the wrong
way in Tray 1.Load the envelopes in Tray 1 with the flaps facing down.
If the flaps are on the long edge (Envelope C6 and Envelope
DL), load the envelopes with the flap edge toward the
machine and the flap side facing down.
Unsupported media (wrong size,
thickness, type, etc.) is being
used.Use Epson-approved media. See “Print Media” on page 49.
The media feed roller is dirty. Clean the media feed roller.
For more details, refer to “Media Rollers” on page 135.
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							Solving Other Problems
Symptom Cause Solution
Machine power is
not on.The power cord is not correctly
plugged into the outlet.Turn off the machine, confirm that the power cord is
correctly plugged into the outlet, and then turn on the
machine.
Something is wrong with the
outlet connected to the
machine.Plug another electrical appliance into the outlet and see
whether it operates properly.
The power switch is not correctly
turned on (I position).Turn the power switch off (O position), then turn it back to
the on (I position).
The machine is connected to an
outlet with a voltage or
frequency that does not match
the machine specifications.Use a power source with the specifications listed in appendix
A, “Technical Specifications” on page 207.
The control panel
displays TONER
LOW much sooner
than expected.One of the toner cartridges may
be defective.Remove the toner cartridges and check for damage. If it is
damaged, replace it.
Printed with heavy toner
coverage.See specifications in Appendix A “Technical Specifications”
on page 207.
Cannot print the
machine status list.The tray is empty. Check that at least Tray 1 is loaded with media, in place, and
secure.
There is a media misfeed. Clear the media misfeed.
When the paper
type or paper size
for Tray 1 is
changed, Check
Fax Mode appears. 
(AcuLaser CX16NF
only)If a fax is received, it could not be
printed on paper of the currently
specified type or size. However,
copy and print operations can be
performed.Press the Fax key, and then check the error details. 
To print a received fax, change the paper type to PLAIN
PAPER and the paper size to A4, LEGAL, LETTER or OFICIO.
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