Epson AcuLaser C2900DN User Manual
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Clearing Paper Jams From the Fuser Unit Important: ❏Ensure nothing touches or scratches the surface (black-colored film) of the belt unit. Scratches, dirt, or oil from your hands on the film of the belt unit may reduce print quality. ❏Protect the drums of the drum cartridge against bright light. If the front cover remains open for more than 5 minutes, print quality may deteriorate. Note: To resolve the error displayed on the LCD panel, you must clear all print media from the print media path. 1. Turn off...
Page 152
4. Lift the levers at both ends of the fuser unit, and remove the jammed paper. If you are still unable to remove the paper, go to the next step. c Caution: The fuser unit is hot. Do not touch it, doing so may cause burns. 5. Open the cover of the fuser unit and remove the jammed paper. 6. Close the cover of the fuser unit and press down the levers at both ends of the fuser unit. Epson AcuLaser C2900 Series User’s Guide Troubleshooting 152
Page 153
7. Confirm that there are no scraps of paper remaining inside the printer, and then close the belt unit. 8. Close the front cover. Clearing Paper Jams From the Optional Duplex Unit Note: To resolve the error displayed on the LCD panel, you must clear all print media from the print media path. 1. Push the side button to open the front cover. Epson AcuLaser C2900 Series User’s Guide Troubleshooting 153
Page 154
2. Open the cover of the optional duplex unit. 3. Remove the jammed paper from the optional duplex unit. 4. Close the cover of the optional duplex unit. 5. Close the front cover. Clearing Paper Jams From the Optional 250-Sheet Paper Cassette Unit Note: To resolve the error displayed on the LCD panel, you must clear all print media from the print media path. 1. Pull the optional 250-sheet paper cassette unit out of the printer carefully. Hold the cassette unit with both hands, and remove it from the...
Page 155
Note: Paper in the optional 250-sheet paper cassette unit feeds to the printer from the front of the standard 250-sheet tray, therefore paper jammed in the standard 250-sheet tray can block the optional 250-sheet paper cassette unit in the printer, preventing you from opening it. Look for the jammed paper sequentially, starting with the optional 250-sheet paper cassette unit. 2. Remove all jammed and/or creased paper from the cassette unit. 3. Pull the jammed paper out carefully to avoid tearing it. If...
Page 156
4. Push the side button to open the front cover. 5. Open the belt unit until it stops and remove the jammed paper. Confirm that there are no scraps of paper remaining inside the printer. Epson AcuLaser C2900 Series User’s Guide Troubleshooting 156
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6. Close the belt unit, and push at the top of the unit until it clicks. 7. Close the front cover. Note: If the paper jam message is not cleared after you close the front cover, pull out the standard 250-sheet tray and check if there is a jammed paper in the opening of the tray. 8. Insert the optional 250-sheet paper cassette unit into the printer, and push until it stops. Important: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. Epson AcuLaser C2900...
Page 158
Jam Problems Standard 250-Sheet Tray Misfeed Jam ProblemAction Print media misfeeds occur in the standard 250-sheet tray.Ensure that the standard 250-sheet tray is properly inserted. If the problem persists, verify that the correct print media is being used. Verify that the correct print media is being used. See Also: “Usable Print Media” on page 69 If not, use the print media recommended for the printer. If the problem persists, ensure that the print media is not damp. Ensure that the print media is not...
Page 159
SSF Misfeed Jam ProblemAction Print media misfeeds occur in the SSF. Ensure that the SSF is properly inserted. If the problem persists, verify that the correct print media is being used. Verify that the correct print media is being used. See Also: “Usable Print Media” on page 69 If not, use the print media recommended for the printer. If the problem persists, ensure that the print media is not damp. Ensure that the print media is not curled. If the problem persists, fan the print media. Ensure that the...
Page 160
Optional 250-Sheet Paper Cassette Unit Misfeed Jam ProblemAction Print media misfeeds occur in the optional 250-sheet paper cassette unit.Ensure that the optional 250-sheet paper cassette unit is properly inserted. If the problem persists, ensure that the side cover is closed. Ensure that the side cover is closed. If the problem persists, verify that the correct print media is being used. Verify that the correct print media is being used. See Also: “Usable Print Media” on page 69 If not, use the print...