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Epson AcuLaser C2900DN User Manual

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    							User’s Guide
    NPD4436-00 EN
     
    						
    							Contents
    Preface
    Copyright and Trademarks............................................................... 8
    About License......................................................................... 10
    Using This Guide...................................................................... 11
    Conventions...................................................................... 11
    Product Features....................................................................... 11
    Features.......................................................................... 11
    Chapter 1Specifications
    Specifications.......................................................................... 13
    Chapter 2Basic Operation
    Main Components..................................................................... 17
    Front View........................................................................ 17
    Rear View......................................................................... 18
    Operator Panel.................................................................... 18
    Securing the Printer................................................................ 19
    Preparing Printer Hardware.............................................................. 20
    Installing Optional Accessories........................................................... 21
    Installing the Additional Memory Module.............................................. 21
    Installing the Optional Duplex Unit................................................... 25
    Installing the Optional 250-Sheet Paper Cassette Unit. ................................... 29
    Printing a Panel Settings Page............................................................ 33
    Power Saver Mode...................................................................... 34
    Exiting the Power Saver Mode........................................................ 34
    Chapter 3Printer Management Software
    Print Drivers.......................................................................... 35
    EpsonNet Config....................................................................... 35
    Creating an Administrative Password................................................. 35
    Epson AcuLaser C2900 Series     User’s Guide
    Contents     2
     
    						
    							Status Monitor (Windows Only).......................................................... 36
    Chapter 4Network Basics
    Overview of Network Setup and Configuration.............................................. 38
    Connecting Your Printer. . . . ............................................................ 38
    Connecting Printer to Computer or Network........................................... 39
    Setting the IP Address................................................................... 41
    TCP/IP and IP Addresses............................................................ 41
    Automatically Setting the Printer’s IP Address.......................................... 42
    Dynamic Methods of Setting the Printer’s IP Address.................................... 42
    Assigning an IP Address (for IPv4 Mode).............................................. 43
    Verifying the IP Settings............................................................. 45
    Printing and Checking the Printer Settings Page......................................... 46
    Installing Print Driver on Computers Running Windows..................................... 46
    Identifying Print Driver Pre-install Status (For Network Connection Setup)................. 46
    Inserting the Software Disc.......................................................... 48
    USB Connection Setup.............................................................. 48
    Network Connection Setup.......................................................... 49
    Setting Up for Shared Printing....................................................... 50
    Installing Print Driver on Computers Running Mac OS X..................................... 56
    Installing Print Driver on Computers Running Linux (CUPS)................................. 56
    Installing the Print Driver........................................................... 56
    Setting Up the Queue............................................................... 57
    Setting the Default Queue........................................................... 61
    Specifying the Printing Options...................................................... 62
    Setting the Password for Authority as the Printer Administrator........................... 64
    Uninstalling the Print Driver......................................................... 64
    Chapter 5Printing Basics
    About Print Media..................................................................... 67
    Print Media Usage Guidelines........................................................ 67
    Print Media That Can Damage Your Printer............................................ 68
    Supported Print Media.................................................................. 69
    Print Media Dimensions............................................................ 69
    Usable Print Media................................................................. 69
    Loading Print Media.................................................................... 72
    Epson AcuLaser C2900 Series     User’s Guide
    Contents     3
     
    						
    							Capacity.......................................................................... 73
    Loading Print Media in the Standard 250-Sheet Tray and the Optional 250-Sheet Paper Cassette
    Unit........................................................................... 73
    Loading Print Media in the Single Sheet Feeder (SSF). . . . ................................ 78
    Setting Paper Sizes and Types............................................................ 81
    Setting Paper Sizes................................................................. 82
    Setting Paper Types................................................................ 82
    Printing.............................................................................. 82
    Sending a Job to Print............................................................... 83
    Canceling a Print Job. . . . . .......................................................... 83
    Using the Stored Print Function. . . . . . . . . ............................................. 84
    Duplex Printing.................................................................... 87
    Selecting Printing Options........................................................... 89
    Printing Custom Size Paper.......................................................... 94
    Auditron......................................................................... 97
    Checking Status of Print Data........................................................ 99
    Printing a Report Page.............................................................. 99
    Printer Settings................................................................... 100
    Printing With Web Services on Devices (WSD)............................................ 101
    Adding Roles of Print Services...................................................... 101
    Printer Setup..................................................................... 102
    Chapter 6Using the Operator Panel Menus
    Understanding the Printer Menus........................................................ 104
    Report/List....................................................................... 104
    Billing Meters.................................................................... 105
    Admin Menu..................................................................... 106
    Tray Settings..................................................................... 134
    Panel Lock Function................................................................... 139
    Enabling the Panel Lock............................................................ 139
    Disabling the Panel Lock........................................................... 139
    Setting the Power Saver Time Option..................................................... 140
    Resetting to Factory Defaults............................................................ 140
    Chapter 7Troubleshooting
    Clearing Jams......................................................................... 142
    Epson AcuLaser C2900 Series     User’s Guide
    Contents     4
     
    						
    							Avoiding Jams.................................................................... 142
    Identifying the Location of Paper Jams. . .............................................. 143
    Clearing Paper Jams From the SSF. . . . ............................................... 144
    Clearing Paper Jams From the Standard 250-Sheet Tray................................. 147
    Clearing Paper Jams From the Fuser Unit............................................. 151
    Clearing Paper Jams From the Optional Duplex Unit................................... 153
    Clearing Paper Jams From the Optional 250-Sheet Paper Cassette Unit. . .................. 154
    Jam Problems.................................................................... 158
    Basic Printer Problems................................................................. 162
    Display Problems..................................................................... 163
    Printing Problems..................................................................... 163
    Print Quality Problems................................................................. 165
    The Output Is Too Light........................................................... 165
    Toner Smears or Print Comes Off.................................................... 167
    Random Spots/Blurred Images...................................................... 168
    The Entire Output Is Blank......................................................... 168
    Streaks Appear on the Output....................................................... 170
    Part or the Entire Output Is Black.................................................... 170
    Pitched Color Dots................................................................ 171
    Vertical Blanks................................................................... 172
    Mottle........................................................................... 173
    Ghosting........................................................................ 173
    Light-Induced Fatigue............................................................. 174
    Fog............................................................................. 175
    Bead-Carry-Out (BCO)............................................................ 175
    Jagged Characters................................................................. 176
    Banding......................................................................... 177
    Auger Mark...................................................................... 178
    Wrinkled/Stained Paper............................................................ 178
    Damage on the Leading Edge of Paper................................................ 180
    The Top and Side Margins Are Incorrect.............................................. 180
    Color Registration Is out of Alignment............................................... 181
    Protrudent/Bumpy Paper........................................................... 182
    Adjusting Color Registration............................................................ 182
    Performing Auto Adjust............................................................ 182
    Printing the Color Registration Chart . . . ............................................. 183
    Determining Values............................................................... 183
    Entering Values................................................................... 185
    Problems With Installed Optional Accessories............................................. 187
    Other Problems....................................................................... 187
    Epson AcuLaser C2900 Series     User’s Guide
    Contents     5
     
    						
    							Understanding Printer Messages......................................................... 187
    Contacting Service..................................................................... 197
    Getting Help......................................................................... 197
    LCD Panel Messages. . . . . . ......................................................... 197
    Status Monitor Alerts.............................................................. 197
    Non-Genuine Mode................................................................... 198
    Chapter 8Maintenance
    Cleaning the Printer................................................................... 199
    Cleaning Inside the Printer......................................................... 199
    Cleaning the Color Toner Density (CTD) Sensor....................................... 203
    Replacing Toner Cartridges. . . .......................................................... 206
    Overview........................................................................ 206
    Removing the Toner Cartridges..................................................... 207
    Installing a Toner Cartridge......................................................... 208
    Replacing the Drum Cartridge........................................................... 210
    Removing the Drum Cartridge...................................................... 210
    Installing the Drum Cartridge....................................................... 212
    Replacing the Fuser Unit............................................................... 215
    Removing the Fuser Unit........................................................... 215
    Installing the Fuser Unit............................................................ 217
    Resetting the Counter of the Fuser Unit............................................... 219
    Replacing the Feed Roll Unit............................................................ 219
    Removing the Feed Roll Unit in the Standard 250-Sheet Tray............................. 220
    Installing the Feed Roll Unit in the Standard 250-Sheet Tray. ............................ 221
    Ordering Supplies..................................................................... 222
    Consumables..................................................................... 222
    When to Order Supplies............................................................ 222
    Storing Print Media.................................................................... 223
    Storing Consumables.................................................................. 223
    Managing the Printer.................................................................. 224
    Checking or Managing the Printer with EpsonNet Config................................ 224
    Checking Printer Status with Status Monitor (Windows Only)............................ 224
    Conserving Supplies................................................................... 225
    Checking Page Counts................................................................. 225
    Moving the Printer.................................................................... 226
    Removing Options.................................................................... 228
    Removing the Additional Memory Module............................................ 228
    Epson AcuLaser C2900 Series     User’s Guide
    Contents     6
     
    						
    							Removing the Optional Duplex Unit................................................. 230
    Removing the Optional 250-Sheet Paper Cassette Unit. . . . . ............................. 232
    Appendix AWhere To Get Help
    Contacting Epson Support.............................................................. 235
    Before Contacting Epson. . . . ....................................................... 235
    Help for Users in Europe. . . ........................................................ 235
    Help for Users in Taiwan........................................................... 235
    Help for Users in Singapore......................................................... 237
    Help for Users in Thailand.......................................................... 237
    Help for Users in Vietnam.......................................................... 238
    Help for Users in Indonesia......................................................... 238
    Help for Users in Hong Kong....................................................... 240
    Help for Users in Malaysia.......................................................... 240
    Help for Users in India............................................................. 241
    Help for Users in the Philippines.................................................... 242
    Index
    Epson AcuLaser C2900 Series     User’s Guide
    Contents     7
     
    						
    							Preface
    Copyright and Trademarks
    No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form
    or by any means, mechanical, photocopying, recording, or otherwise, without the prior written
    permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the
    information contained herein.
    Neither is any liability assumed for damages resulting from the use of the information contained
    herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
    product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties
    as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or
    alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson
    Corporation’s operating and maintenance instructions.
    Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising
    from the use of any options or any consumable products other than those designated as Original
    Epson Products or Epson Approved Products by Seiko Epson Corporation.
    Apple
    ®, Bonjour®, ColorSync®, Macintosh®, and Mac OS® are trademarks of Apple Inc. in the
    United States and/or other countries.
    Microsoft
    ®, Windows Vista®, Windows®, and Windows Server® are trademarks of Microsoft
    Corporation in the United States and/or other countries.
    PCL
    ®
     is a trademark of Hewlett-Packard Corporation in the United States and/or other countries.
    Linux is a registered trademark of Linus Torvalds.
    Novell is a registered trademark and SUSE is a trademark of Novell, Inc. in the United States and other
    countries.
    Red Hat and Red Hat Enterprise Linux are registered tra d e m a r k s  o f  R e d  H a t ,  I n c .  i n  t h e  U . S .  a n d  o t h e r
    countries.
    EPSON is a registered trademark and EPSON AcuLaser is a trademark of Seiko Epson Corporation.
    General Notice: Other product names used herein are for identification purposes only and may be
    trademarks of their respective owners. Epson disclaims any and all rights in those marks.
    Epson AcuLaser C2900 Series     User’s Guide
    Preface     8
     
    						
    							Copyright © 2011 Seiko Epson Corporation. All rights reserved.
    Epson AcuLaser C2900 Series     User’s Guide
    Preface     9
     
    						
    							About License
    RSA BSAFE
    RSA BSAFE software, produced by RSA Security Inc., has been installed on this printer.
    DES
    This product includes software developed by Eric Young.
    ([email protected])
    AES
    Copyright
    © 2003, Dr BrianGladman, Worcester, UK. All rights reserved. This product uses published
    AES software provided by Dr Brian Gladmanunder BSD licensing terms.
    TIFF(libtiff)
    LibTIFFCopyright
    © 1988-1997 SamLeffler
    Copyright
    © 1991-1997 Silicon Graphics, Inc.
    ICC Profile (Little cms)
    LittlecmsCopyright
    © 1998-2004 Marti Maria
    JPEG
    Our printer software uses some of the codes defined by the Independent JPEG Group.
    Epson AcuLaser C2900 Series     User’s Guide
    Preface     10
     
    						
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