Epson AcuLaser C2900DN User Manual

							Clearing Paper Jams From the Fuser Unit
Important:
❏Ensure nothing touches or scratches the surface (black-colored film) of the belt unit. Scratches, dirt,
or oil from your hands on the film of the belt unit may reduce print quality.
❏Protect the drums of the drum cartridge against bright light. If the front cover remains open for more
than 5 minutes, print quality may deteriorate.
Note:
To resolve the error displayed on the LCD panel, you must clear all print media from the print media
path.
1. Turn off the printer and wait for 40 minutes.
2. Push the side button to open the front cover.
3. Open the belt unit.
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							4. Lift the levers at both ends of the fuser unit, and remove the jammed paper. If you are still unable to
remove the paper, go to the next step.
c
Caution:
The fuser unit is hot. Do not touch it, doing so may cause burns.
5. Open the cover of the fuser unit and remove the jammed paper.
6. Close the cover of the fuser unit and press down the levers at both ends of the fuser unit.
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							7. Confirm that there are no scraps of paper remaining inside the printer, and then close the belt
unit.
8. Close the front cover.
Clearing Paper Jams From the Optional Duplex Unit
Note:
To resolve the error displayed on the LCD panel, you must clear all print media from the print media
path.
1. Push the side button to open the front cover.
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							2. Open the cover of the optional duplex unit.
3. Remove the jammed paper from the optional duplex unit.
4. Close the cover of the optional duplex unit.
5. Close the front cover.
Clearing Paper Jams From the Optional 250-Sheet Paper Cassette Unit
Note:
To resolve the error displayed on the LCD panel, you must clear all print media from the print media
path.
1. Pull the optional 250-sheet paper cassette unit out of the printer carefully. Hold the cassette unit
with both hands, and remove it from the printer.
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							Note:
Paper in the optional 250-sheet paper cassette unit feeds to the printer from the front of the standard
250-sheet tray, therefore paper jammed in the standard 250-sheet tray can block the optional
250-sheet paper cassette unit in the printer, preventing you from opening it. Look for the jammed
paper sequentially, starting with the optional 250-sheet paper cassette unit.
2. Remove all jammed and/or creased paper from the cassette unit.
3. Pull the jammed paper out carefully to avoid tearing it. If you cannot remove the paper, go to the
next step to remove the jammed paper from the inside of the printer.
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							4. Push the side button to open the front cover.
5. Open the belt unit until it stops and remove the jammed paper. Confirm that there are no scraps of
paper remaining inside the printer.
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							6. Close the belt unit, and push at the top of the unit until it clicks.
7. Close the front cover.
Note:
If the paper jam message is not cleared after you close the front cover, pull out the standard 250-sheet
tray and check if there is a jammed paper in the opening of the tray.
8. Insert the optional 250-sheet paper cassette unit into the printer, and push until it stops.
Important:
Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
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							Jam Problems
Standard 250-Sheet Tray Misfeed Jam
ProblemAction
Print media misfeeds occur in the
standard 250-sheet tray.Ensure that the standard 250-sheet tray is properly inserted.
If the problem persists, verify that the correct print media is being used.
Verify that the correct print media is being used.
See Also:
“Usable Print Media” on page 69
If not, use the print media recommended for the printer.
If the problem persists, ensure that the print media is not damp.
Ensure that the print media is not curled.
If the problem persists, fan the print media.
Ensure that the print media is not damp.
If the print media is damp, turn over the print media.
If the problem persists, use print media that is not damp.
If the print media is not damp, fan the print media.
Fan the print media.
If the problem persists, wipe the feed roll in the standard 250-sheet tray with a cloth
moistened with water.
Wipe the feed roll in the standard 250-sheet tray with a cloth moistened with water.
If the problem persists, replace the drum cartridge if you have a spare cartridge.
Replace the drum cartridge if you have a spare cartridge.
If the problem persists, contact the Epson local representative office or an
authorised dealer.
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							SSF Misfeed Jam
ProblemAction
Print media misfeeds occur in the SSF. Ensure that the SSF is properly inserted.
If the problem persists, verify that the correct print media is being used.
Verify that the correct print media is being used.
See Also:
“Usable Print Media” on page 69
If not, use the print media recommended for the printer.
If the problem persists, ensure that the print media is not damp.
Ensure that the print media is not curled.
If the problem persists, fan the print media.
Ensure that the print media is not damp.
If the print media is damp, turn over the print media.
If the problem persists, use print media that is not damp.
If the print media is not damp, fan the print media.
Fan the print media.
If the problem persists, wipe the feed roll in the SSF with a cloth moistened with
water.
Wipe the feed roll in the SSF with a cloth moistened with water.
If the problem persists, replace the drum cartridge if you have a spare cartridge.
Replace the drum cartridge if you have a spare cartridge.
If the problem persists, contact the Epson local representative office or an
authorised dealer.
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							Optional 250-Sheet Paper Cassette Unit Misfeed Jam
ProblemAction
Print media misfeeds occur in the
optional 250-sheet paper cassette unit.Ensure that the optional 250-sheet paper cassette unit is properly inserted.
If the problem persists, ensure that the side cover is closed.
Ensure that the side cover is closed.
If the problem persists, verify that the correct print media is being used.
Verify that the correct print media is being used.
See Also:
“Usable Print Media” on page 69
If not, use the print media recommended for the printer.
If the problem persists, ensure that the print media is not damp.
Ensure that the print media is not curled.
If the problem persists, fan the print media.
Ensure that the print media is not damp.
If the print media is damp, turn over the print media.
If the problem persists, use print media that is not damp.
If the print media is not damp, fan the print media.
Fan the print media.
If the problem persists, wipe the feed roll in the optional 250-sheet paper cassette
unit with a cloth moistened with water.
Wipe the feed roll in the optional 250-sheet paper cassette unit with a cloth
moistened with water.
If the problem persists, contact the Epson local representative office or an
authorised dealer.
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