Dell Projector S320/S320wi User Manual

							   
    
   
       
   
 
   
 
 
FAQS: 
I would like to remotely access 
the projector via the Internet. 
What is the best setting for the 
browser?  To have the best setting for the browser, please 
follow the below steps: 
1 Open 
Control Panel Internet Options 
General  tab Temporary Internet 
Files 
Settings Select  Every visit to 
the pages . 
2 Some firewall or anti-virus may block the 
HTTP application. If possible, turn off the 
firewall or anti-virus. 
I would like to remotely access  The following are the TCP/IP socket ports 
the projector via Internet. What  which the projector uses. 
socket port number should I 
open for it in the firewall?  UDP/TCP 
Port 
Number  Description 
TCP  80 Web configuration 
(HTTP) 
UDP/TCP  25 SMTP: used for email 
routing between mail 
servers 
UDP/TCP  161 SNMP: Simple 
Network 
Management 
Protocol 
UDP  9131 AMX: used for AMX 
discovery 
Why am I unable to access the 
1 Check whether your computer/laptop is 
projector via the Internet?  connected to the Internet. 
2 Check with your MIS or network 
administrator whether your 
computer/laptop is in the same subnet. 
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Why am I unable to access the 
SMTP server? 1 Check with your MIS or network 
administrator whethe r the SMTP server 
function is open for the projector and the 
IP assigned to the projector is allowed to 
access the SMTP server. The projector’s 
SMTP socket port number is 25, this 
cannot be changed. 
2 Check if the outgoing SMTP server, user 
name, and password are set correctly. 
3 Some SMTP servers will check whether the 
mail address of "From" correlates with the 
"User name" and "Password". For example, 
you use [email protected]  as the mail address 
in "From". You should also use 
[email protected]  account information for the 
User name and the password to log in the 
SMTP server. 
Why am I unable to receive the 
test alert email even though the 
projector already indicates the 
test mail is already sent?  It could be because the SMTP server 
recognized the alert mail as a spam mail or 
because of the SMTP server restriction. Check 
with your MIS or network administrator for 
the SMTP server’s setting. 
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Firewall Configuration and FAQ 
Q:  Why can’t I access the Web Management Page? 
A: Your computer’s firewall configurat ion may prevent you from accessing the 
Web Management Web Page. Please re fer to the following configuration 
settings: 
Firewall Protection  Configuration 
McAfee Security 
Center  1 
Launch McAfee Security Center ( Start > All 
Programs  > McAfee  > McAfee Security Center ). 
2  On the  personal firewall plus  tab, click Vi e w  t h e 
Internet Applications List . 
3  Find and  sel ec t  Dell S320 or S320wi Projector 
from the list. 
4  Right-click on its  Permissions column. 
5  Select  Allow Full Access  from the pop-up menu. 
Norton AntiVirus  1 Open Norton AntiVirus ( Start > All Programs  > 
Norton AntiVirus  > Norton AntiVirus). 
2  Click  Options  menu, then select  Norton 
AntiVirus . 
3  On the  Status page, select  Internet Worm 
Protection . 
4  Find and  sel ec t  Dell S320 or S320wi Projector 
from the list of programs. 
5  Right-click on its  Internet Access column. 
6  Select  Pe r m i t  A l l  from the pop-up menu. 
7  Click  OK. 
Sygate Personal 
Firewall  1 
Open Sygate Personal Firewall ( Start > All 
Programs  > Sygate  > Sygate Personal Firewall ). 
2  From the  Running Applications  list, find and 
right-click on  Dell S320 or S320wi Projector . 
3  Select  Allow from the pop-up menu. 
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Firewall Protection  Configuration 
Windows Firewall  1 Open Windows Firewall ( Start > All Programs  > 
Control Panel ). Double-click on  Windows 
Fi re wa ll . 
2  On the  General  tab, uncheck  Don’t allow 
exceptions . 
3  On the  Exceptions  tab, click the  Add Program... 
button. 
4  Find and  sel ec t  Dell S320 or S320wi Projector 
from the list of programs, then click  OK. 
5  Click  OK to confirm exceptions settings. 
Zone Alarm  1 Open Zone Alarm Firewall ( Start > All Programs 
>  Zone Labs  > Zone Labs Center ). 
2  On the  Program Control  page, find and select 
Dell S320 or S320wi Projector  from the list. 
3  Right-click on its  Access-Trusted column. 
4  Select  Allow from the pop-up menu. 
5  Right-click and select  Allow for the 
Access-Internet , Server-Trusted , and Server-
Internet  columns. 
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Make Application Token 
The Application Token lets you perform Plug and Show using a USB token. 
NOTE: This is only application to S3 20wi or a wireless-enabled S320. 
1  From the application software, click 
> Make Application Token . 
2  The following screen appears. Click  Next. 
3 Plug a flash drive into any of the USB ports on your computer. Select the 
drive from the list, then click  Next. 
4 Click  Fi nish  to close the wizard. 
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4
 
Troubleshooting Your Projector 
If you experience problems with your pr ojector, see the following troubleshooting 
tips. If the problem persists, contact  Dell™ (see Contacting Dell™ on page 144). 
Problem 
No image appears on the 
screen 
Fn 
F8 CRT/LCD 
Possible Solution  •  Ensure that you have chosen the correct 
input source on the INPUT SOURCE 
menu. 
•  Ensure the external graphics port is 
enabled. If you are using a Dell™ laptop 
computer, press 
 (Fn+F8). For 
other computers, see your respective 
documentation. If images are not displayed 
properly, please upgrade the video driver of 
your computer. For Dell computers, see 
support.dell.com. 
•  Ensure that all the cables are securely 
connected. See "Connecting Your 
Projector" on page 13. 
•  Ensure that the pins of the connectors are 
not bent or broken. 
•  Ensure that the lamp is securely installed 
(see "Changing the Lamp" on page 134). 
•Use  Test Pattern  in the Projector Settings 
of the Advanced Settings  menu. Ensure 
that the colors of the test pattern are 
correct. 
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Problem (continued) Possible Solution (continued) 
Partial, scrolling, or 
incorrectly displayed image 1 Press the 
Auto Adjust  button on the 
remote control or the control panel. 
2 If you are using a Dell™ laptop computer, 
set the resolution of the computer to 
WXGA (1280 x 800): 
a Right-click the unused portion of your 
Microsoft® Windows® desktop, click 
Properties,  and then select  Settings tab. 
b Verify that the setting is 1280 x 800 pixels 
for the external monitor port. 
c Press  (Fn+F8). 
If you experience difficulty in changing 
resolutions, or if your monitor freezes, restart 
all the equipment and the projector. 
If you are not using a Dell™ laptop computer, 
see your documentation. If images are not 
displayed properly, please upgrade the video 
driver of your computer. For a Dell computer, 
see support.dell.com. 
The screen does not display 
your presentation  If you are using a portable computer, press 
(Fn+F8). 
Image is unstable or flickering	  Adjust the tracking in the OSD  Display 
Settings of the Advanced Settings menu  (in 
PC Mode only). 
Image has vertical flickering  Adjust the frequency in the OSD  Display 
bar  Settings of the Advanced Settings menu  (in 
PC Mode only). 
Image color is incorrect  •  If the display receives the wrong signal  output from the graphics card, please set 
the signal type to RGB in the OSD  Image 
Settings of the Advanced Settings  tab. 
•Use  Test Pattern  in the Projector Settings 
of the Advanced Settings  menu. Ensure 
that the colors of the test pattern are 
correct. 
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Problem (continued) Possible Solution (continued) 
Image is out of focus 1 Adjust the focus ring on the projector lens. 
2 Ensure that the projection screen is within 
the required distance from the projector 
1.31 ft [0.4 m] to 12.5 ft [3.82 m]. 
The image is stretched when 
displaying a 16:9 DVD  The projector automatically detects the input 
signal format. It will maintain the aspect ratio 
of the projected image according to input 
signal format with an Original setting. 
If the image is still stretched, adjust the aspect 
ratio in the 
Display Settings of the Advanced 
Settings  menu in the OSD. 
Image is reversed  Select Projector Settings of the Advanced 
Settings  from the OSD and adjust the 
projector mode. 
Lamp is burned out or makes 	 When the lamp reaches its end of life, it may 
a popping sound	  burn out and may make a loud popping sound. 
If this occurs, the projector does not turn back 
on. To replace the lamp, see "Changing the 
Lamp" on page 134. 
LAMP light is solid amber  If the  LAMP light is solid amber, replace the 
lamp. 
LAMP light is blinking amber	  If the LAMP  light is blinking amber, the lamp 
module connection may be disrupted. Please 
check the lamp module and ensure that it is 
properly installed. 
If the  LAMP  lights and the  Po w e r light are 
blinking amber, the lamp driver has failed and 
the projector will automatically shut down. 
If the  LAMP  and TEMP  lights are blinking 
amber and the  Po w e r light is solid blue, the 
color wheel has failed and the projector will 
automatically shut down. 
To clear the protection mode, press and hold 
the POWER button for 10 seconds. 
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Problem (continued)	 Possible Solution (continued) 
TEMP light is solid amber	 
The projector has overheated. The display 
automatically shuts down. Turn the display on 
again after the projector cools down. If the 
problem persists, contact Dell™. 
TEMP light is blinking amber	  If the projector fan fails, the projector will 
automatically shut down. Try to clear the 
projector mode by pressing and holding the 
Po w e r  button for 10 seconds. Please wait for 
about 5 minutes and try to power up again. If 
the problem persists, contact Dell™. 
The OSD does not appear on  Try to press the Menu button on the panel for 
the screen  15 seconds to unlock the OSD. Check the 
Menu Lock on page 65. 
The remote control is not  The battery may be low. If so, replace with two 
operating smoothly or works  new AAA batteries. 
only within a limited range 
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Troubleshooting your Interactive Pen
 
Problem (continued) Possible Solution (continued) 
Cannot use the Pen or cannot 
connect the Pen  • 
Check if the input source is PC (VGA, 
HDMI, Wireless and LAN source) 
•  Check if the Interactive function is turned 
On. (Menu -> Advanced Settings -> 
Interactive Settings -> Interactive) 
•  Check if the Connection option is set 
correctly. (Menu -> Advanced Settings -> 
Interactive Settings -> Connection) 
•  When using Wireless or LAN connection, 
and the Pen does not work,check if the 
Wireless and LAN function is turned On. 
1  Menu -> Advanced Settings -> LAN 
Settings -> Wireless and LAN
 
2  Menu -> Advanced Settings -> 

Wireless Settings -> Wireless
 
•  When using Wireless or LAN connection, 
check if Dell Wireless Application Software 
is connected. (Only support full screen 
mode output). 
•  Check if Lens is facing towards the screen. 
•  Push any key to wake up (except Nib 
button). 
The LED does not work.  Check if the battery is depleted. 
The Amber LED is  The battery is low, charging the Interactive 
continuously lit  Pen battery. 
The Green LED is  Check the mini USB cable connection 
continuously lit, but the  between your computer and your S320wi 
cursor does not move, and the  projector. 
projector screen displays 
"USB connection is not 
detected". 
Cannot select Interactive  Check if there is a PC (VGA, HDMI, Wireless  and LAN source) input source. 
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