Dell M 5200 Manual
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Appendix71 Canada (North York, Ontario) International Access Code: 011Online Order Status: www.dell.ca/ostatus AutoTech (automated technical support) toll-free: 1-800-247-9362 TechFax toll-free: 1-800-950-1329 Customer Care (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Care (med./large business, government) toll-free: 1-800-326-9463 Technical Support (Home Sales/Small Business) toll-free: 1-800-847-4096 Technical Support (med./large bus., government) toll-free: 1-800-387-5757 Sales (Home Sales/Small Business) toll-free: 1-800-387-5752 Sales (med./large bus., government) toll-free: 1-800-387-5755 Spare Parts Sales & Extended Service Sales 1 866 440 3355 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 We b s i t e : support.euro.dell.com E-mail Support (portable computers): [email protected] E-mail Support (desktop computers): [email protected] E-mail Support (servers): [email protected] Technical Support 7023 0182 Customer Care (Relational) 7023 0184 Home/Small Business Customer Care 3287 5505 Switchboard (Relational) 3287 1200 Fax Switchboard (Relational) 3287 1201 Switchboard (Home/Small Business) 3287 5000 Fax Switchboard (Home/Small Business) 3287 5001 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and To l l - F r e e N u m b e r s
72Appendix www.dell.com/supplies | support.dell.com Fin la nd (H els ink i) International Access Code: 990 Country Code: 358 City Code: 9We b s i t e : support.euro.dell.com E-mail: [email protected] E-mail Support (servers): [email protected] Technical Support 09 253 313 60 Technical Support Fax 09 253 313 81 Relational Customer Care 09 253 313 38 Home/Small Business Customer Care 09 693 791 94 Fax 09 253 313 99 Switchboard 09 253 313 00 France (Paris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4)We b s i t e : support.euro.dell.com E-mail: support.euro.dell.com/fr/fr/emaildell/ Home and Small Business Technical Support 0825 387 270 Customer Care 0825 823 833 Switchboard 0825 004 700 Switchboard (calls from outside of France) 0499754000 Sales 0825 004 700 Fax 0825 004 701 Fax (calls from outside of France) 0499754001 Corporate Technical Support 0825 004 719 Customer Care 0825 338 339 Switchboard 0155947100 Sales 0155947100 Fax 0155947101 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers
Appendix73 Germany (Langen) International Access Code: 00 Country Code: 49 City Code: 6103We b s i t e : support.euro.dell.com E-mail: [email protected] Technical Support 06103 766-7200 Home/Small Business Customer Care 0180-5-224400 Global Segment Customer Care 06103 766-9570 Preferred Accounts Customer Care 06103 766-9420 Large Accounts Customer Care 06103 766-9560 Public Accounts Customer Care 06103 766-9555 Switchboard 06103 766-7000 Greece International Access Code: 00 Country Code: 30We b s i t e : support.euro.dell.com E-mail: support.euro.dell.com/gr/en/emaildell/ Technical Support 080044149518 Gold Technical Support 08844140083 Switchboard 2108129800 Sales 2108129800 Fax 2108129812 IndiaTechnical Support 1600 33 8045 Sales 1600 33 8044 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and To l l - F r e e N u m b e r s
74Appendix www.dell.com/supplies | support.dell.com Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1We b s i t e : support.euro.dell.com E-mail: [email protected] Ireland Technical Support 1850 543 543 U.K. Technical Support (dial within U.K. only) 0870 908 0800 Home User Customer Care 01 204 4014 Small Business Customer Care 01 204 4014 U.K. Customer Care (dial within U.K. only) 0870 906 0010 Corporate Customer Care 1850 200 982 Corporate Customer Care (dial within U.K. only) 0870 907 4499 Ireland Sales 01 204 4444 U.K. Sales (dial within U.K. only) 0870 907 4000 Fax/SalesFax 01 204 0103 Switchboard 01 204 4444 Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02We b s i t e : support.euro.dell.com E-mail: support.euro.dell.com/it/it/emaildell/ Home and Small Business Technical Support 02 577 826 90 Customer Care 02 696 821 14 Fax 02 696 821 13 Switchboard 02 696 821 12 Corporate Technical Support 02 577 826 90 Customer Care 02 577 825 55 Fax 02 575 035 30 Switchboard 02 577 821 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers
Appendix75 Latin AmericaCustomer Technical Support (Austin, Texas, U.S.A.)512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.)512 728-3883 Sales (Austin, Texas, U.S.A.) 512 728-4397 SalesFax (Austin, Texas, U.S.A.) 512 728-4600 or 512 728-3772 Luxembourg International Access Code: 00 Country Code: 352We b s i t e : support.euro.dell.com E-mail: [email protected] Technical Support (Brussels, Belgium) 3420808075 Home/Small Business Sales (Brussels, Belgium) toll-free: 080016884 Corporate Sales (Brussels, Belgium) 02 481 91 00 Customer Care (Brussels, Belgium) 02 481 91 19 Fax (Brussels, Belgium) 02 481 92 99 Switchboard (Brussels, Belgium) 02 481 91 00 Mexico International Access Code: 00 Country Code: 52Customer Technical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and To l l - F r e e N u m b e r s
76Appendix www.dell.com/supplies | support.dell.com Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20We b s i t e : support.euro.dell.com E-mail (Technical Support): (Enterprise): [email protected] (Latitude): [email protected] (Inspiron): [email protected] (Dimension): [email protected] (OptiPlex): [email protected] (Dell Precision): [email protected] Technical Support 020 674 45 00 Technical Support Fax 020 674 47 66 Home/Small Business Customer Care 020 674 42 00 Relational Customer Care 020 674 4325 Home/Small Business Sales 020 674 55 00 Relational Sales 020 674 50 00 Home/Small Business Sales Fax 020 674 47 75 Relational Sales Fax 020 674 47 50 Switchboard 0206745000 Switchboard Fax 0206744750 Norway (Lysaker) International Access Code: 00 Country Code: 47We b s i t e : support.euro.dell.com E-mail Support (portable computers): [email protected] E-mail Support (desktop computers): [email protected] E-mail Support (servers): [email protected] Technical Support 671 16882 Relational Customer Care 671 17514 Home/Small Business Customer Care 23162298 Switchboard 671 16800 Fax Switchboard 671 16865 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers
Appendix77 Po l an d ( Wa r s aw ) International Access Code: 011 Country Code: 48 City Code: 22We b s i t e : support.euro.dell.com E-mail: [email protected] Customer Service Phone 57 95 700 Customer Care 57 95 999 Sales 5795999 Customer Service Fax 57 95 806 Reception Desk Fax 5795998 Switchboard 5795999 Po r t u g al International Access Code: 00 Country Code: 351We b s i t e : support.euro.dell.com E-mail: support.euro.dell.com/pt/en/emaildell/ Technical Support 707200149 Customer Care 800 300 413 Sales 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 Fax 21 424 01 12 Puerto RicoGeneral Support 1-800-805-7545 Singapore (Singapore) International Access Code: 005 Country Code: 65Technical Support toll-free: 800 6011 051 Customer Service (Penang, Malaysia) 604 633 4949 Transaction Sales toll-free: 800 6011 054 Corporate Sales toll-free: 800 6011 053 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and To l l - F r e e N u m b e r s
78Appendix www.dell.com/supplies | support.dell.com Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91We b s i t e : support.euro.dell.com E-mail: support.euro.dell.com/es/es/emaildell/ Home and Small Business Technical Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Switchboard 902 118 541 Fax 902 118 539 Corporate Technical Support 902 100 130 Customer Care 902 118 546 Switchboard 91 722 92 00 Fax 91 722 95 83 Sweden (Upplands Vasby) International Access Code: 00 Country Code: 46 City Code: 8We b s i t e : support.euro.dell.com E-mail: [email protected] E-mail Support for Latitude and Inspiron: [email protected] E-mail Support for OptiPlex: [email protected] E-mail Support for Servers: [email protected] Technical Support 08 590 05 199 Relational Customer Care 08 590 05 642 Home/Small Business Customer Care 08 587 70 527 Employee Purchase Program (EPP) Support 20 140 14 44 Fax Technical Support 08 590 05 594 Sales 08 590 05 185 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers
Appendix79 Switzerland (Geneva) International Access Code: 00 Country Code: 41 City Code: 22We b s i t e : support.euro.dell.com E-mail: [email protected] E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.com/ch/fr/emaildell/ Technical Support (Home and Small Business) 0844 811 411 Technical Support (Corporate) 0844 822 844 Customer Care (Home and Small Business) 0848 802 202 Customer Care (Corporate) 0848 821 721 Fax 0227990190 Switchboard 0227990101 U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344We b s i t e : support.euro.dell.com Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp E-mail: [email protected] Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees])0870 908 0500 Technical Support (direct/PAD and general) 0870 908 0800 Global Accounts Customer Care 01344 373 186 Home and Small Business Customer Care 0870 906 0010 Corporate Customer Care 01344 373 185 Preferred Accounts (500–5000 employees) Customer Care0870 906 0010 Central Government Customer Care 01344 373 193 Local Government & Education Customer Care 01344 373 199 Health Customer Care 01344 373 194 Home and Small Business Sales 0870 907 4000 Corporate/Public Sector Sales 01344 860 456 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and To l l - F r e e N u m b e r s
80Appendix www.dell.com/supplies | support.dell.com U.S.A. (Austin, Texas) International Access Code: 011 Country Code: 1Automated Order-Status Service toll-free: 1-800-433-9014 AutoTech (portable and desktop computers) toll-free: 1-800-247-9362 Consumer (Home and Home Office) Technical Support toll-free: 1-800-624-9896 Customer Service toll-free: 1-800-624-9897 DellNet™ Service and Support toll-free: 1-877-Dellnet (1-877-335-5638) Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133 Financial Services website: www.dellfinancialservices.com Financial Services (lease/loans) toll-free: 1-877-577-3355 Financial Services (Dell Preferred Accounts [DPA]) toll-free: 1-800-283-2210 Business Customer Service and Technical Support toll-free: 1-800-822-8965 Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133 Projectors Technical Support toll-free: 1-877-459-7298 Public (government, education, and healthcare) Customer Service and Technical Support toll-free: 1-800-456-3355 Employee Purchase Program (EPP) Customers toll-free: 1-800-234-1490 Dell Sales toll-free: 1-800-289-3355 or toll-free: 1-800-879-3355 Dell Outlet Store (Dell refurbished computers) toll-free: 1-888-798-7561 Software and Peripherals Sales toll-free: 1-800-671-3355 Spare Parts Sales toll-free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 Fax toll-free: 1-800-727-8320 Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impairedtoll-free: 1-877-DELLTTY (1-877-335-5889) Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers