DELL 1355cnw User Manual
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Clearing Jams459 26 Clearing Jams Careful selection of appropriate print media and proper loading allow you to avoid most jams. See Print Media Guidelines on page 189 for more information. NOTE: Before buying large quantities of any print media, it is recommended that you try a sample first. Avoiding Jams • Use only recommended print media. See Print Media Guidelines on page 189 for more information. • See Loading Print Media in the Multipurpose Feeder (MPF) on page 202 and Loading Print Media in the Priority Sheet Inserter (PSI) on page 211 to load print media properly. • Do not overload the print media sources. Ensure that the stack print media height does not exceed the maximum height indicated by the load line labels in the tray. • Do not load wrinkled, creased, damp, or curled print media. • Flex, fan, and straighten print media before you load it. If a jam occurs with print media, try feeding one sheet at a time through the single sheet feeder. • Do not use print media that you have cut or trimmed. • Do not mix print media sizes, weights, or types in the same print media source. • Ensure that the recommended print side is face up when you insert the print media. Also, the recommended print side should be face down when using the single sheet feeder. • Keep print media stored in an acceptable environment. For more information, see Storing Print Media on page 196. • Do not remove the feeding tray during a print job. • Push the tray in firmly after loading.
460Clearing Jams • Ensure that all cables that connect to the printer are correctly attached. • Overtightening the guides may cause jams. Identifying the Location of Paper Jams CAUTION: Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer. The following illustration shows where paper jams may occur along the print media path. 1Scanner Unit 2Fu s e r 3Fu s e r R e l e a s e L e v er 4Rear Cover 123 765 4
Clearing Jams461 Clearing Paper Jams From the ADF When a document jams while it passes through the Automatic Document Feeder (ADF), remove jams in the following procedure. CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Product Information Guide. CAUTION: To prevent electric shock, always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance. CAUTION: To avoid burns, do not clear paper jams immediately after printing. The fuser becomes extremely hot during use. NOTE: To resolve the error displayed on the operator panel, you must clear all print media from the print media path. 1Open the ADF cover. 2Remove the jammed document by carefully pulling it in the direction of the arrow shown in the following illustration. 5ADF Cover 6Front Cov er 7Multipurpose Feeder (MPF)
462Clearing Jams 3If you find it difficult to pull the document, open the document feeder tray. 4Remove the jammed document from the document output tray.
Clearing Jams463 5Close the document feeder tray. 6Close the ADF cover, and then load the documents back into the ADF.
464Clearing Jams NOTE: Ensure that you adjust the document guides before printing a Legal- size document. 7If you cannot remove the jammed document from the document output tray or cannot find any jammed document there, open the document output tray. 8Remove the document from the ADF feed roller or the feed area by carefully pulling the document in the direction of the arrow shown in the following illustration.
Clearing Jams465 Clearing Paper Jams From the Front of the Printer CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Product Information Guide. NOTE: To resolve the error displayed on the operator panel, you must clear all print media from the print media path. 1Pull the PSI out.
466Clearing Jams 2Remove any paper jammed from the front of the printer. 3Replace the PSI in the printer.
Clearing Jams467 Clearing Paper Jams From the Back of the Printer CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Product Information Guide. CAUTION: To prevent electric shock, always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance. CAUTION: To avoid burns, do not clear paper jams immediately after printing. The fuser becomes extremely hot during use. NOTE: To resolve the error displayed on the operator panel, you must clear all print media from the print media path. 1Push the rear cover release handle and open the rear cover.
468Clearing Jams 2Lift up the fuser release levers. 3Remove any paper jammed from the back of the printer.