Comdial Scout II Users Guide

Scout II User’s Guide
Jun ‘02 Comdial 51
The called party can place the current call on hold or disconnect from 
the call to answer your call-waiting tone, or choose to ignore your 
call-waiting tone and continue current conversation.
To cancel call waiting,
1.  lift handset and press Ta l k (if necessary),
2.  press button to select intercom,
3.  press dial # 6,
4.  your telephone automatically hangs up.
 To answer a call-waiting tone if you receive one while on a call,
1.  hear short tone burst in...

Making Calls
52 Comdial Jun ‘02
To override a Do Not Disturb condition at another station,
1.  make intercom call and hear a do not disturb signal,
2.  dial * 03
3.  speak your announcement (if in voice-first mode) or hear ring-
back tone (if in tone-first mode).
3.10  Making a Subdued Off-Hook Voice 
Announcement (SOHVA)
You can make a subdued voice announcement to another station that 
is off-hook and busy on a call if the system is arranged to provide this 
feature, and your telephone provides a SOHVA...

Scout II User’s Guide
Jun ‘02 Comdial 53
4.  ANSWERING CALLS
Answer a call by pressing the function button for the ringing line.  As 
a convenience, your system installer may assign ringing line pref
-
erence to your station.  If he or she does so, you will have access to 
the ringing line or intercom as soon as you take the handset off hook 
and you will not have to press a function button to select the ringing 
prime line or intercom.  With ringing line preference, there are two 
ways that you can take...

Answering Calls
54 Comdial Jun ‘02
4.1  Answering Outside and Intercom 
Calls
An outside call is one that rings on a line while an intercom call is one 
that is made from one system telephone to another.  An incoming call 
will sound the ringer and light the status light associated with the line 
or intercom button that the call is on.  If you have the ringer volume 
turned off and are using the vibration mode, you will feel the 
vibration indicating a ringing call.
To answer a ringing call:
4.2...

Scout II User’s Guide
Jun ‘02 Comdial 55
If the installer also arranges for your station to have the station moni-
toring feature, the BLF light shows activity status at the monitored 
telephone.  Also, the installer may arrange for your 
 telephone to 
include a DSS STATUS button at a function button location (F1–F4).  
If so, you can use that button to switch from monitoring all of the tele
-
phone’s activity to just monitoring its personal intercom activity.
To monitor another telephone, observe the...

Answering Calls
56 Comdial Jun ‘02
If your telephone rings,
1.  lift handset and press Talk (if necessary),
2.  press line button (if necessary).
When you hear loud ringing anywhere in the system,
1.  press intercom button (if necessary),
2.  dial 65 through 68 to select ringing zone (1–4) that bell is 
sounding in, 
or,
dial 69 to answer any ringing zone.
4.4  Making a Call Pick-Up
Often, the system installer arranges several telephones together in a 
user group. 
 If your digital wireless telephone is...

Scout II User’s Guide
Jun ‘02 Comdial 57
4.5  Responding to a Subdued  
Off-Hook Voice Announcement   
Your installer can arrange your telephone to receive a subdued off-
hook voice announcement (SOHVA) call.  This calling method 
allows an intercom caller to break into your current call and make an 
announcement to you that only you can hear through your handset 
receiver.  The SOHVA call consists of several short tone bursts fol
-
lowed by the SOHVA caller’s voice giving you a message.  Your 
distant...

Answering Calls
58 Comdial Jun ‘02
To send an LCD message to a caller who has initiated a SOHVA call 
from an LCD speakerphone,
1.  hear the SOHVA voice announcement,
2.  press the appropriate fixed Response Message button to send a 
preselected message (I Will Call Back, for example) to the call
-
ing telephone, 
or,– 
while still on the call, press the scrolling Response  
Message button to scroll through the system-supplied mes-
sages,
3.  press # when your display shows the message you wish to send...

Scout II User’s Guide
Jun ‘02 Comdial 59
5.  TRANSFERRING CALLS
You can transfer calls from your digital wireless telephone to another 
system telephone in several ways. 
 The information in this chapter 
describes those ways.
Section 5.1, Transferring Screened and Unscreened Calls
Section 5.2, Making a Hot Transfer
5.1  Transferring Screened and 
Unscreened Calls
You can answer a call at your telephone and transfer it to another tele-
phone in one of two ways.  If you first identify the caller to the...

Transferring Calls
60 Comdial Jun ‘02
If the intercom party is busy, take the following action:
•  press Ta p to retrieve the call.  Remember, you can use the secure 
off-hook voice announce feature or the camp-on call waiting 
feature to contact the intercom party.
To transfer an unscreened call to another telephone,
1.  answer call,
2.  press T/C (call is automatically placed on hold),
3.  dial extension number of telephone to receive transfer,
4.  press Ta l k to disconnect.  The call will then ring...