Comdial Quick Q Acd Installation Guide

							DXP021D
*Customer-supplied
9-pin to 25-pin
adapter (optional)
Serial Data
Port 9-pin
D Connector
Serial Data Port
25-pin D Connector
Rear View of
Typical Personal
Computer (PC)
Kit-Supplied
Modular
to 25-pin
EIA adapter
RS-232 Ports (Server End)
DSR (Data Set Ready) and DTR (Data Terminal Ready) are connected kit-supplied inside modular to 25-pin adapter.
RS-232 1
RS-232 2
1=RTS
2 = CTS
3=RD
4=TD
5 = GND
6=NC(Request To Send)
(Clear To Send)
(Receive Data)
(Transmit Data)
(Ground)
(No Connection)
1
2
3
4
5
6
1
2
3
4
5
6
*
NOTE: When using the 9-pin connector,
install a 9- to 25-pin adapter*
Customer-Supplied
9- to 25-Pin Adapter
(Typical) 14
251
1
6
9
5
13
VIEW C
VIEW C
VIEW B
DXP RS232 Ports
VIEW D
Standard 6-conductor
Line Cord
1=NC
2 = GND
3=RD
4=TD
5=RTS
6 = CTS1=NC
2=TD
3=RD
4=RTS
5 = CTS
6 = DSR
7 = GND
20 = DTR1=NC
2=RD
3=TD
4 = DTR
5 = GND
6 = DSR
7=RTS
8 = CTS
9=NC *
*
*
1614
251
131
6
9
5
VIEW B
VIEW CVIEW D
Kit-supplied Modular to
25-pin Adapter
(Typical)14
251
13
1
2
3
4
5
6
DXP
RS232 Port 1 or 2
DXP
RS232 on Comm. CardPlus
Figure 3-4. Connecting The Personal Computer To The DXP
Wiring The QuickQ System IMI66–130, Section Three
Software Revision 3.0 Wiring The QuickQ System 3 – 5 
						

							Connecting The DXP To The DVA
Complete theQuickQsystem installation by connecting the DXP to the DVA. You will not need any kit-supplied
components; however, you will need a 66-type station connector block and a 25-pair cable.
1. Mount a 66-type station connector block, and
connect it to a DXP digital station board.
2. Mount the QuickQ-supplied connector block, and
connect its pre-wired cable to the DVA.3. Use a 25-pair cable to connect the QuickQ
connect block to the block that you mounted in
step 1.
Wiring The Connector Block
DXP Station
Connector
Block Clip
TerminalsTypical
25-Pair
CableQuickQ-Supplied
Connector Block
Clip TerminalsDVA
Voice
PortDVA
Voice
Channel
Card
1 white-blue 1 1 1
2blue-white2
3 white-orange 3 2
4 orange-white 4
5 white-green 5 3
6 green-white 6
7 white-brown 7 4
8 brown-white 8
9 white-slate 9 5 2
10 slate-white 10
11 red-blue 11 6
12 blue-red 12
13 red-orange 13 7
14 orange-red 14
15 red-green 15 8
16 green-red 16
17 red-brown 17 9 3
18 brown-red 18
19 red-slate 19 10
20 slate-red 20
21 black-blue 21 11
22 blue-black 22
23 black-orange 23 12
24 orange-black 24
25 black-green 25 13 4
26 green-black 26
27 black-brown 27 14
28 brown-black 28
29 black-slate 29 15
30 slate-black 30
31 yellow-blue 31 16
32 blue-yellow 32
IMI66–130, Section Three Wiring The QuickQ System
3 – 6 Wiring The QuickQ System Software Revision 3.0 
						

							QUICK002
QuickQ-
Supplied And
Punched-Down
25-Pair Cable
Male 50-Pin
Connector
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
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25
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49
501
2
3
4
5
6
7
8
9
10
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13
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15
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17
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19
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21
22
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25
26
27
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29
30
31
32
45
46
48
49
50 Station 1
Station 1
Station 2
Station 2
Station 3
Station 3
Station 4
Station 4
Station 5
Station 5
Station 6
Station 6
Station 7
Station 7
Station 8
Station 8
Station 9
Station 9
Station 10
Station 10
Station 11
Station 11
Station 12
Station 12
Station 13
Station 13
Station 14
Station 14
Station 15
Station 15
Station 16
Station 16
RXD
TXD
GND
DTR
DSRB/W
W/B
O/W
W/O
G/W
W/G W/B
B/W
W/O
O/W
W/G
G/W
QuickQ-Supplied
Connector Block
QuickQ
Digital
Voice
Announcer
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
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25
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27
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31
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49
50Station 1
Station 1
Station 2
Station 2
Station 3
Station 3
Station 4
Station 4
Station 5
Station 5
Station 6
Station 6
Station 7
Station 7
Station 8
Station 8
Station 9
Station 9
Station 10
Station 10
Station 11
Station 11
Station 12
Station 12
Station 13
Station 13
Station 14
Station 14
Station 15
Station 15
Station 16
Station 16
CLIP TERMIINALS
50
26
1 25
Typical DXP Station
Connector Block
25-Pair Cable House Wiring
DXP Digital
Communications
System
Typical Digital
Station Board (DXDST)
J1 (Male
50-Pin
Connector)
Ferrite
Collar
Figure 3-5. Connecting The DXP To The DVA
Wiring The QuickQ System IMI66–130, Section Three
Software Revision 3.0 Wiring The QuickQ System 3 – 7 
						

							Connecting Wallboards To The Personal Computer
When optional mono or color wallboards are being used with theQuickQsystem, you will need to connect them
to a RS485 network. The RS485 network interfaces with a converter box that plugs into COM4, one of the RS232
serial ports on the rear of the personal computer.
1.Check to make sure that the personal computer
has a properly configured RS232 serial port for
driving the wallboards. This port must be
configured as COM4 and IRQ10.
2.Plug one end of a type A serial data cable for the
converter box into the COM4 serial port. See the
pinout information below. If COM4 is a 25-pin
(DB25) connector, you will need a 9- to 25-pin
adapter. These are available at most computer
stores.
3.Plug the other end of the serial data cable into the
DB9 connector on the rear of the converter box.
4.See the two views in Figure 3-6 and determine if
you are using a terminated or unterminated
configuration. If it is terminated, plug the modular
connector on one end of the RS485 network into
the jack labeled “RS485 on the rear of the
converter box, and set the switch to ”TERM on
the rear of the box. See the pinout details below
for the modular jack. If you are using an
unterminated configuration, connect both branches
of the RS485 network cable to the screw terminals
and set the switch to “UNTERM” on the rear of
the converter box.
5.Install a modular network adapter at each network
drop (wallboard location).
6.Make sure a grounded 115 VAC wall outlet is
located close to each wallboard location.
7.Connect the RS485 network cable from the
converter box to the first network adapter.
8.Connect the RS485 network cable to the modular
network adapters at all network drops. See the
figure below.
9.Connect each wallboard to it’s network adapter
with a four-conductor, eight-foot, RS485 cable
terminated at each end with a modular connector.
Make sure to wrap the wallboard-end of the cable
three times around a ferrite bead (provided with
the wallboard) before plugging it into the
wallboard connector.
10.Plug an End Of Line (EOL) terminator into the
connector provided on the last wallboard. If you
are using an unterminated configuration, you must
plug an EOL terminator into the last wallboard on
each of the two network branches. See Figure 3-6.
11.Plug the power cable from the 9 VAC power
adapter, supplied with the converter box, into the
power connector on the rear of the converter box
labeled“9VOLTAC~NOMINAL.” Plug the
adapter into a 115 VAC wall outlet. Check to
make sure the POWER LED is lit on the front
panel of the converter box.
12.Plug each wallboard into a 115 VAC wall outlet.
13.Address wallboards from1to16using the
wallboard remote control.QuickQwill only
recognize wallboards with those addresses.
Pin Number
PC Converter RS232 Signal Name
Shield Shield Ground
3 3 Transmit Data (TXD)
2 2 Receive Data (RXD)
7 7 Request To Send (RTS)
8 8 Clear To Send (CTS)
6 6 Data Set Ready (DSR)
1 1 Data Carrier Detect (DCD)
4 4 Data Terminal Ready (DTR)
5 5 Signal Ground
9 9 No Connection (NC)
QQ12
BLWH
GR
BK
RD
BR
YL
GNNetwork Wire Connections
Network Signal Modular Network
Wire Name Adapter
Red RS485 (-) Yellow terminal
Black RS485 (+) Black terminal
Shield Ground Red terminal
QQ11
6
Data Port
RS-485
654 2654 1
2
3
Pin Signal Name
1NC
2 RS485 (-)
3NC
4 Shield
5 RS485 (+)
6NC
QQ13
IMI66–130, Section Three Wiring The QuickQ System
3 – 8 Wiring The QuickQ System Software Revision 3.0 
						

							Figure 3-6. Connecting Wallboards In Terminated And Unterminated Configurations
Plug an EOL Terminator
into the Last Wallboard on
the Network
RS-232 Cable
Converter
Box
RS-485 Cable Use a DB25 to DB9
Adapter when using
the 25-pin Connector Personal
ComputerWallboards
Modular Network
Adapters with
4-Conductor Data
Cables
Terminated Network Configuration
Unterminated Network Configuration
EOL Terminator
RS-232 Cable
Converter
BoxRS-485 Cable
Use a DB25 to DB9
Adapter when using
the 25-pin Connector Personal
ComputerWallboards
Modular Network
Adapters with
4-Conductor Data
Cables
EOL Terminator
Modular Network
Adapter with
4-Conductor Data
Cable
WallboardQQ2
Wiring The QuickQ System IMI66–130, Section Three
Software Revision 3.0 Wiring The QuickQ System 3 – 9 
						

							Connecting The QuickQ PROTECKEY
You must connect the suppliedQuickQPROTECKEY to the computer’s parallel port. Refer to Figure 3-7 for
details.
CAUTION
The system will not function if you fail to connect the QuickQ PROTECKEY.
Connecting AC Power To The DVA
Before applying power to the DVA, check all wiring
connections and ensure that you have properly
configured the Voice Channel Card as described in
Section 6,Reviewing The QuickQ DVA Components.
Always employ a dedicated 115VAC 15 AMP circuit,
with a third-wire ground, supplied to a non-switched
standard electrical outlet (NEMA 5-15R) for the AC
power connection. For added equipment protection,connect a plug-in power line surge protector between
the power cord and the AC outlet.
Be sure that the DVA is switched off, and connect the
AC power per this procedure:
1.plug the female end of the AC power cord into the
power supply receptacle located on the left side of
the
QuickQDVA,
2.plug the male end of the AC power cord into the
power line surge protector.
Parallel Port
25-Pin D Connector
Rear View of
Typical Personal
Computer (PC)
QuickQ
ProtecKey
CAJS031D
Figure 3-7. Connecting The QuickQ PROTECKEY
IMI66–130, Section Three Wiring The QuickQ System
3 – 10 Wiring The QuickQ System Software Revision 3.0 
						

							Reviewing The System Interconnection
Compare your system interconnection with the Figure 3-8 illustration.
QUICK05C
QuickQ-
Supplied And
Punched-Down
25-Pair Cable
Kit-Supplied
Modular
Jack
Kit-Supplied Line Cord
Kit-
Supplied
Line
Cord Kit-
Supplied
Modular
Jack
Kit-
Supplied
Modular
JackTo
COM2
PortTo
Parallel
PortTo
COM1
Port
Kit-Supplied
Line Cord
House WiringHouse
Wiring
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
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19
20
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25
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30
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32
33
34
35
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37
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48
49
501
2
3
4
5
6
7
8
9
10
11
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13
14
15
16
17
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19
20
21
22
23
24
25
26
27
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30
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32
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39
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41
42
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46
48
49
50Station 1
Station 1
Station 2
Station 2
Station 3
Station 3
Station 4
Station 4
Station 5
Station 5
Station 6
Station 6
Station 7
Station 7
Station 8
Station 8
Station 9
Station 9
Station 10
Station 10
Station 11
Station 11
Station 12
Station 12
Station 13
Station 13
Station 14
Station 14
Station 15
Station 15
Station 16
Station 16
RXD
TXD
GND
DTR
DSRB/W
W/B
O/W
W/O
G/W
W/G W/B
B/W
W/O
O/W
W/G
G/W
QuickQ-Supplied
Connector Block
QuickQ
Digital
Voice
Announcer
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
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40
41
42
43
44
45
46
47
48
49
50Station 1
Station 1
Station 2
Station 2
Station 3
Station 3
Station 4
Station 4
Station 5
Station 5
Station 6
Station 6
Station 7
Station 7
Station 8
Station 8
Station 9
Station 9
Station 10
Station 10
Station 11
Station 11
Station 12
Station 12
Station 13
Station 13
Station 14
Station 14
Station 15
Station 15
Station 16
Station 16
CLIP TERMIINALS
50
26
1 25
Typical DXP Station
Connector Block
House Wiring
House Wiring
Link
Assembly
From PC
To 66-Block
For OAI Link
Assembly
From DXP
To 66-Block
For PC
Link
Assembly
From PC
To 66-Block
Front
Vi e w
of
Jack
Front
Vi e w
of
Jack
QuickQ
ProtecKey
Typical Parallel
Data Printer (Optional)
Rear View of Typical Personal
Computer (PC)
Kit-Supplied Modular
To 25-Pin EIA Adapter
Kit-Supplied Modular
To 9-Pin EIA Adapter
DXP
RS232 Port 1 or 2
DXP
RS232 on Comm. CardPlus
Wa l l b o a r dWa l l b o a r d
RS485
Converter
Box
To
COM4
Port
Figure 3-8. Reviewing The System Interconnection
Wiring The QuickQ System IMI66–130, Section Three
Software Revision 3.0 Wiring The QuickQ System 3 – 11 
						

							This page remains blank intentionally. 
						

							Section 4
Programming The DXP Digital Communications System
You must make certain programming arrangements to ensure that the DXP will work properly with theQuickQ
DVA. This section details those DXP parameters that you must arrange. Refer to the DXP Video Terminal
Programming Instructions for complete programming details. You can find those instructions included in the
literature binder that accompanies your DXP digital communications system.
Programming The DXP System Parameters
Feature Name QuickQ Parameter
Synchronized Ringing No
Auto Attendant Immediate Transfer No
Automatic Route Selection Disabled
System Status Reporting Disabled
Central Message Desk None
IST Ringing Per Phase 8
Operator Station Master
Line Disconnect Automatic Camp-On Disabled
Automatic Station Relocation Disabled
Default Relocation Response Yes
Day 1—Begin Time None
Day 1—End Time None
Day 2—Begin Time None
Day 2—End Time None
Night—Begin Time None
Night—End Time None
Highlighted Features = Critical Settings
Programming The DXP IMI66–130, Section Four
Software Revision 3.0 Programming The DXP 4 – 1 
						

							Programming The DXP Line Parameters
Configure each line with the parameters shown in the table. Program the line names until you have named every
line that you need for theQuickQinstallation. You must use the same names as you used for theQuickQlines. For
example, ifQuickQline 1 = Bob, then DXP line 1 must = Bob. You cannot change these line names.
Feature Name QuickQ Parameter
Name
Type Loop Start
Disabled No
Music On Hold Source 1
Privacy Release No
SMDR Record Yes
Cost Incoming No
—Incoming Cost Delay No Delay
—Incoming Cost Route 32
Dialing Mode Tone
Abandon Hold Release 350 Ms
Positive Disconnect Time 2 Sec
Toll Groups 1
DTMF Level Normal
Disconnect Supervision Yes
Caller ID Active Yes
ExecuMail ID
Line Group 1, 16
Highlighted Features = Critical Settings
NOTE: When using the T1 digital carrier transmission option, there are 24 channels of digital
information. You cannot set analog line parameters for these digital channels.
Programming The Serial Data Ports
Feature
NamePort Baud Out Baud In Data Bits Stop Bits Parity Flow Control
QuickQ
Parameters1SS9600 9600 8 1 None RTS/CTS
2 300 300 7 2 None None
Highlighted Features = Critical Settings
SSYou cannot use ports one or two if you are using the DXPPlus.
Selecting The 19200 Baud Rate
Select the 19200 baud rate when using the DXPPlusby adding the /b19200 switch in line four of the batch file
(see page 5-15).
IMI66–130, Section Four Programming The DXP
4–2Programming The DXP Software Revision 3.0