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Comdial Non-LCD Telephone Reference Manual

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Page 61

7.14 Switching The Dialing Mode
Between Pulse And Tone
If the telephone service in your locality is pulse (rotary dialing), the
installer arranges your telephone to dial in this manner. If you need to
send tones during a dialing sequence (for example, to send
bank-by-telephone tones), you can convert to tone dialing mode while
dialing. The system will switch back to pulse dialing when you end your
call.
You can store a # as part of a speed dial number to cause an automatic
switch from pulse to tone where...

Page 62

7.16 Using Direct Inward System Access (DISA)
This feature allows you to call into the DXP digital communications
system from an external telephone. You can call directly to intercom
extensions and talk to the intercom parties or, if the system includes a
voice mail option, leave messages for them if they are not available.
When you call the DISA telephone number and dial your authorization
code, the system treats your call as it would treat one coming from a
system telephone and permits you to use many...

Page 63

·To make a DISA call to an intercom number,
1. Dial number for DISA line (listen for voice prompt if available).
2. Dial extension number.
3. If station does not answer or is busy you will either hear busy tone
or hear voice prompt if available. If you dial an invalid number,
you will hear error tone.
4. If voice prompt provides dialing codes, dial proper code for
services such as: track, message waiting, or voice mail.
·To make a DISA call to use system features,
1. Dial number for DISA line (listen for...

Page 64

System Features Available To DISA Callers Default Dialing Code
Account code entryS04
Automatic route selection access 9
Call waiting on busyS6
Do not disturb overrideS03
Intercom dialing/call announcing nnnn
Message wait reset* #3
Message waiting set*S3
Personal speed dial*S01
System speed dialS01S
Tracker access**S8
Tracker page orbit retrieval** #8
Trunk group access 9, 80–89, 60–64
Zone paging 70–77
* You must have an assigned personal intercom number to use this
feature.
Using The Other Telephone...

Page 65

7.17 Using The Tracker Paging System
The Tracker Paging System option allows you to send call back and
parked call messages to Tracker pagers assigned to station extension
numbers.
Along with the parked call message, the system parks the call in orbit for
retrieval by the paged party. The type of message that the system delivers
(either alphanumeric or numeric-only) is dependent upon the Tracker
pager model in use at the station.
When outside callers call into a system that has both a Tracker Paging...

Page 66

·To use Tracker to transfer a call to a park orbit for retrieval and
transmit the call’s park orbit code and caller ID information (if
available),
1. Answer call and pressTRANSFER/CONFERENCE.
2. Dial extension number.
3. If the called station does not answer or is busy, press
(INTERCOM, and dialS8).
4. Hear confirmation beep (Tracker page accepted) or hear busy tone
(Tracker page not accepted).
5. PressSPEAKERbutton to end.
NOTE: Tracker parked calls will recall to your station after a
pre-programmed...

Page 67

7.18 Using E and M Tie Lines
E & M tie line operation is typically used in applications where one
group of users often need to call parties located in one or more remote
locations. In these applications, your system is directly tied to another
similar system at the remote site(s).
If your system has been configured for tie line operation, the procedures
you use to place calls, transfer calls, and set up conference calls differ
slightly from other types of connections. These procedures are described
in...

Page 68

·To transfer a call over an E & M tie line,
1. Answer the incoming call.
2. Press theTRANSFER/CONFERENCEbutton.
(You can eliminate this step if the installer has configured your
system for quick transfer and you are accessing the E & M line
with a group access code.)
3. Dial the E & M access code that was assigned by the installer, or
dial9(if your system was configured by the installer to use
Automatic Route Selection (ARS)).
—OR—
press the E & M line button, if programmed by the installer.
4. Wait...

Page 69

·To set up a conference call on an E & M tie line,
1. Make first call.
2. PressTRANSFER/CONFERENCE;callisplacedonhold
automatically.
3. Select next line and make next call.
4. PressTRANSFER/CONFERENCEto establish conference.
5. Repeat the last three procedures to add more parties for up to a
7-party conference (including yourself).
·To continue conversation on remaining line after other outside
lines have dropped out of conference,
1. Press the line button of the remaining party.
·To retrieve a line from...

Page 70

7.19 Mark Problem Line
Your programmer can arrange the system so you can mark a line that is
not functioning properly. You do this by pressing a pre-programmed
MARK button or by dialing a feature code of your choice. After you
have marked a particular line a programmed number of times, the system
takes the line out of service (unless programmed otherwise). When the
system takes the line out of service, it logs the condition and triggers an
alarm. The printed error log will then show which line is out of...
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