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Comdial Non-LCD Telephone Reference Manual

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Non-LCD Telephone Reference Manual
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CERTIFIED CERTIFIEDISO 9001
Accredited by the Dutch Council
for Accreditation for certification
and registration activities.CERTIFICAT
ION
Comdials Quality Management System Is
Certified To The ISO 9001 Standard.
ACCR
REISTR
RA
ED
D
ITE
GANSI-RAB
This user’s guide applies to the following system and
telephone models:
System Models:
·DXP systems with software 12A and later.
·DXP Plus systems with software 12A and later.
·FX Series with software 12A and later.
Telephone Models:
·Impact 8124S-** Rev. A and...

Page 3

Contents
1Introducing The Telephone........................... 1–1
1.1 UsingThisGuide ............................... 1–1
1.2 Overview...................................... 1–2
1.3 Using Your Speakerphone......................... 1–4
1.4 Knowing Your Telephone’s Functions............... 1–8
1.5 UnderstandingWhatTheLightsMean.............. 1–10
1.6 AdjustingTheTelephonePedestal................. 1–12
2AnsweringCalls..................................... 2–1
2.1 AnsweringOutsideCalls...

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4PlacingCallsOnHold................................ 4–1
4.1 HoldingCalls................................... 4–1
4.2 HandlingHoldRecalls ........................... 4–3
4.3 ParkingCalls................................... 4–4
4.4 HandlingParkRecalls............................ 4–5
5TransferringCalls................................... 5–1
5.1 TransferringCalls—Screened...................... 5–1
5.2 TransferringCalls—Unscreened ................... 5–2
5.3 MakingAHotTransfer........................... 5–3
5.4...

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7.17 Using The Tracker Paging System................. 7–17
7.18 Using E and M Tie Lines........................ 7–19
7.19 Mark Problem Line............................. 7–22
7.20 Using The IMIST Module........................ 7–23
8Sending And Receiving Non-Verbal Messages........... 8–1
8.1 LightingTheMessageWaitingLight................ 8–1
8.2 Sending Messages To LCD Speakerphones........... 8–3
8.3 Sending Response Messages....................... 8–6
9ProgrammingYourTelephone ...........................

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Introducing The Telephone
1.1 Using This Guide
This user’s guide describes your ComdialImpacttelephone and tells you
how to use it.
The sections in this introductory chapter help you become familiar with
your telephone’s controls and indicators. The remaining sections are
titled as follows:
1.2 Overview
1.3 Using Your Speakerphone
1.4 Knowing Your Telephone’s Functions
1.5 Understanding What The Lights Mean
The operation chapters define often-used features and provide
instructions for their use. These...

Page 8

You can program many of the buttons on your telephone to enhance the
unit’s versatility and usability. These programming instructions are found
in the following chapter:
9 Programming Your Telephone
For your convenience, a troubleshooting chart is provided in the
following chapter:
10 Troubleshooting Your Telephone
There is a Quick Reference chart in the following chapter:
Appendix A Quick Reference Guide
Introducing The Telephone GCA70–249
1 – 2 Non-LCD Reference Manual 

Page 9

1.2 Overview
This user’s guide covers five different telephone models. The overall
operation of each telephone is very similar, but there are several
differences between the telephones:
•The 8112N and 8212N do not have speakerphone capability.
Therefore, you must lift the handset to perform any telephone
functions (making calls, answering calls, programming your
telephone, etc.).
•The 8112N and 8212N telephones cannot use the Group Listen
feature.
•The 8112N and 8212N telephones cannot use the Background...

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1.3 Using Your Speakerphone
On the speakerphone-equipped models (8124S-**, 8112S-**, and
8212S-**) the microphone and loudspeaker are farther away from you
than when you use a handset. Both the signal from the loudspeaker and
the signal to the microphone must be strengthened. When microphones
and loudspeakers are close together (such as in a speakerphone),
additional amplification typically generates a ringing sound (public
address systems do this if the volume is too high or the microphone is
too close...
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