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Comdial Non-LCD Telephone Reference Manual

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Page 31

(The following instructions assume a tone-first default setting. Any user
can change a call to voice announce signaling by pressing the
INTERCOM button again after dialing the extension number or by
pressing the DSS button again.)
·To manually cause the other telephone to ring,
1. Lift handset or pressINTERCOM.
2. Dial extension number (called telephone will ring).
·To tone call automatically,
1. PressDSSbutton (called telephone will ring).
(The following instructions assume a voice-first default...

Page 32

3.8 Camping On At A Busy Station
And Waiting For An Automatic Callback
If you call another station and receive a busy tone or a Do Not Disturb
tone, you can press a button that will cause the system to ring your
telephone when the station is available. This is called “camping on at a
station.” Please note that you can camp on to only one station at a time.
·To camp on at any busy station,
1. DialS6when you hear a busy tone.
2. Hang up the handset. When the station you called becomes
available, your...

Page 33

3.9 Camping On At An Idle Station
And Waiting For An Automatic Callback
If you call another station and hear ringing but receive no answer, you
can press a button that will cause the system to ring your telephone when
any activity is initiated at that station.
·To camp on at a station for which you hear ringing but receive no
answer,
1. DialS6and hang up the handset. Callback will occur after any
activity is initiated at dialed station. You may cancel the camp-on
condition at any time by...

Page 34

3.10 Camping On At A Busy Station And
Waiting For An Answer (Call Waiting)
If the telephone you have called is busy, you can send a call-waiting tone
to the telephone and wait on the line for an answer (you must be using
the handset for this feature to work).
·To activate call waiting when you hear a busy tone,
1. DialS6(called party hears tone).
2. Wait on line for reply.
Called party can place the current call on hold or disconnect from the
call to answer your call-waiting tone, or choose to ignore...

Page 35

3.11 Overriding A Call
Or A Do Not Disturb Condition
At Another Telephone (Executive Override)
You can override a call in progress or a Do Not Disturb condition at
another telephone if the system installer has enabled the executive
override feature at your telephone. (If the feature is not enabled through
programming, an error tone will sound and screen options will remain
displayed.)
·To override an in-progress call or a Do Not Disturb condition at
another telephone,
1. Make intercom call and hear a...

Page 36

3.12 Making A Subdued Off-Hook
Voice Announcement (SOHVA)
You can make a subdued voice announcement to another station that is
off-hook and busy on a call if the system is arranged to provide this
feature. Your telephone provides aSOHVAbutton for this purpose. You
decide whether to deliver a SOHVA message, camp on at that station, set
a message-waiting indicator, or hang up when you hear an intercom busy
tone.
·Make a SOHVA announcement using the SOHVA button as
follows:
1. Make intercom call and hear...

Page 37

Placing Calls On Hold
4.1 Holding Calls
You can place a call on hold and pick it back up a short time later. With a
regular hold, you can pick up the held call at your telephone or another
user can pick the call up. With an exclusive hold condition, you must
pick up the held call at your telephone; no other telephone has access to
it. The Hold feature also allows you to answer and place on hold a call
that is on a line that does not appear at your telephone (a call that is
parked or transferred to you,...

Page 38

NOTE: The TAP always retrieves the last number placed on hold,
regardless of whether you have line appearance for the line on
which the call is holding.
·
To place a call on exclusive hold,
1. PressHOLDtwice.
·
To retrieve exclusive hold,
1. Press line button of held call (with flashing light),
—OR—
pressTA P(if station does not have line appearance).
·
To place a call on directed station hold,
1. Answer call.
2. PressINTERCOM.
3. DialS90.
4. Dial extension number of station to receive held call. Your...

Page 39

4.2 Handling Hold Recalls
After a call has been on hold for a period of time (set by the installer of
your system), the system will cause a hold recall tone burst to sound at
your telephone and the flash rate of the line button to become faster.
If the call is on exclusive hold, it will revert to manual hold after the hold
recall period (you will hear four short tone bursts at 12-second intervals).
Calls that revert to manual hold can be picked up from any telephone
with line appearance for the recalling...

Page 40

4.3 Parking Calls
You can place a call on hold in the system so that it can be answered
from any station that does not have line appearance for the call. You
accomplish this by placing the call in one of nine park orbits, where the
call remains until it is answered. If the call is not answered within a
specified period of time, the system will send it back to your station for
service (this is known as a park recall).
When you press a personal or group intercom button and dial a code to
retrieve a parked...
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