Comdial Impression Non-LCD Multi-line Telephone Reference Manual
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·To drop out of a conference call you initiated involving outside lines (creating an unsupervised conference), 1. Dial #(lines remain lighted and in use until one or both outside parties disconnect; when only one party drops out of an unsupervised conference, the other party remains on hold until he/she hangs up or the line is answered). ·To rejoin an unsupervised conference between two outside lines, 1. PressTA P. NOTE: Conference volume levels depend upon the quality of the external lines. GCA70-224 Conferencing Calls Reference Manual 6–3
Using The Other Telephone Features 7.1 Using Chapter Seven This chapter details features that enhance the basic operation of your speakerphone. 7.2 Blocking Voice Announce Calls 7.3 Diverting Incoming Calls To Another Station 7.4 Entering Account Codes 7.5 Entering Authorization Codes 7.6 Forwarding Calls 7.7 Identifying Your Telephone With Automatic Set Relocation 7.8 Listening To A Call Over The Telephone Speaker (Group Listening) 7.9 Making A Call Non-Private (Privacy Release) 7.10 Monitoring A Conversation Between Two Telephones (Service Observing) 7.11 Muting Your Telephone 7.12 Sending A Paging Announcement 7.13 Setting A Do Not Disturb Condition At Your Station 7.14 Setting The Volume Control 7.15 Setting Your Personal Ringing Tones 7.16 Switching The Dialing Mode Between Pulse And Tone 7.17 Using Background Music 7.18 Using Direct Inward System Access (DISA) 7.19 Using The Tracker Paging System 7.20 Using E and M Tie Lines 7.21 Using Call Forward Outside System (CFOS) 7 GCA70-224 Using The Other Telephone Features Reference Manual 7–1
7.2 Blocking Voice-Announce Calls You can prevent voice announcements from sounding over your telephone speaker if you wish. This feature also blocks subdued off-hook voice announcements. ·To block voice-announced calls, 1. PressINTERCOM. 2. DialS2. ·To un-block voice-announced calls, 1. PressINTERCOM. 2. Dial#2. 7.3 Diverting Incoming Calls To Another Station Call diverting permits you to send an incoming call to another station that you have previously designated. You can divert an incoming call to the designated station whether you are busy or idle. You must program aFORWARDbutton (using the instructions in the programming section) on your speakerphone to serve as a call divert button. ·To identify the station to receive diverted calls, 1. PressINTERCOM. 2. DialS55. 3. Dial extension number of station to receive diverted call. 4. PressSPEAKERto end. ·To divert calls to the designated station, 1. Hear ringing and/or see flashing line status light. 2. PressFORWARD(system immediately forwards ringing call to station you designated). Using The Other Telephone Features GCA70-224 7–2 Reference Manual
7.4 Entering Account Codes If the installer has arranged your system for account code entry* to enhance the SMDA reports, you may be signalled to enter an account code before dialing or after answering a call. Depending upon how the installer has programmed your system, these account codes may be “forced” (mandatory) for dialing outside numbers. * System must be activated through installer programming to accept account codes. NOTE: You can program a button on your telephone that will make the account code entry process quicker. Refer to the programming section of this user’s guide for details. ·To enter account code on an incoming call, 1. PressINTERCOM,thendialS04(call is automatically placed on hold), —OR— press preprogrammedACCTbutton (call isnotautomatically placed on hold). 2. Dial account code. Your telephone automatically returns to the call after you’ve dialed the complete account code. ·To enter account code on an outgoing call, 1. Press line button. 2. PressINTERCOM(call is automatically placed on hold). 3. DialS04, —OR— press preprogrammedACCTbutton (call isnotautomatically placed on hold). 4. Dial account code. 5. Listen for dial tone and dial number you are calling. NOTE: If you hear an error tone after you have dialed your account code, check the number for validity. GCA70-224 Using The Other Telephone Features Reference Manual 7–3
7.5 Entering Authorization Codes Authorization codes give you awalking class of serviceoption. Walking class of serviceprovides you with the mobility to use your class of service (COS) features, prime line assignments, and exception numbers on any telephone in the system. This means that you will not be limited by features that are available to the particular telephone that you happen to be using. Authorization codes are associated with your personal intercom number and are assigned to you by your installer when he or she programs the system. When you enter your assigned authorization code at any system telephone, the code alerts the system to make your normal features available to you. This means that you can use the telephone for anything allowed by your personal intercom number; however, you cannot disturb the last number redial stored there by the normal user. Once you access your telephone features, they remain in effect until any idle time exceeds the authorization code time-out period. If your telephone includes an installer-programmedLOCK button, you can press it and then dial your authorization code to deny other users access to lines and features at your speakerphone. ·To activate walking class of service, 1. Select system telephone to use. 2. PressINTERCOM. 3. Dial#08. 4. Dial your authorization code. Using The Other Telephone Features GCA70-224 7–4 Reference Manual
·To lock your telephone, 1. Press installer-programmedLOCKbutton. 2. Dial your authorization code. NOTE: If you wait longer than two seconds to dial a digit after you press the LOCK button, that pause, and any others that you might include, becomes part of the lock code. You must allow for any pauses wherever you inserted them in the number string when you unlock your telephone. This feature provides you with a method for creating a very effective lock and unlock password. ·To unlock your telephone, 1. Press installer-programmedLOCKbutton. 2. Dial your authorization code (remember, include any pauses that you inserted when you locked your telephone). GCA70-224 Using The Other Telephone Features Reference Manual 7–5
7.6 Forwarding Calls You can permanently forward the calls that normally ring at your telephone to another telephone. You can forward just your prime line and intercom calls, or you can forward all of your calls. To remind you that your calls are being forwarded, your telephone will sound a short ring burst each time the system forwards a call. You can also forward calls that ring at your telephone but receive no answer; this feature is valuable if you are frequently away from your desk for short periods of time and find it inconvenient to permanently forward your calls every time you leave. The system installer sets the number of rings that sound at your telephone before the system forwards the calls. ·To forward your calls, 1. Press installer-programmedFORWARDbutton, —OR— pressINTERCOMand dial one of the following codes: S52= all calls forward immediately S54= all calls forward after RNA or Busy S51= prime line and personal intercom calls forward immediately S53= prime line and personal intercom calls forward after RNA or Busy 2. Dial personal intercom number of telephone to receive forwarded calls or dial desired group intercom number. 3. PressSPEAKERor hang up. ·To cancel call forwarding, 1. PressINTERCOM. 2. Dial#5. Your telephone automatically hangs up. Using The Other Telephone Features GCA70-224 7–6 Reference Manual
7.7 Identifying Your Telephone With Automatic Set Relocation If your installer has equipped your system with automatic set relocation, you can move your telephone to another location and be given a choice (through a display prompt) as to whether you want to keep your previous programming or use the programming in the new location. Respond to the prompt according to your need. ·To maintain the extension number and programming features from the old location, 1. Connect the telephone line cord to the new jack. 2. Note the flashingHOLDlight and press theHOLD button while the light is still flashing (your telephone immediately assumes the features from the previous location), —OR— do nothing until theHOLDlight stops flashing (your telephone automatically assumes the features from the previous location). ·For your telephone to assume the extension number and programming features from the new location, 1. Connect the telephone line cord to the new jack. 2. Note the flashingHOLDlight and press the#button while the light is still flashing (your telephone immediately assumes the features from the new location). GCA70-224 Using The Other Telephone Features Reference Manual 7–7
7.8 Listening To A Call Over The Telephone Speaker (Group Listening) You can turn on the speaker in your speakerphone while you have the handset lifted if you wish. The distant party’s voice then sounds over the speaker as well as over the handset; however, only your handset microphone is active. Thisgroup listeningfeature also works if you are using your headset (only the headset microphone will be active). Refer to the chapter on programming for instructions on how to program theGPLSNbutton. ·To activate group listening while on a call, 1. Press the preprogrammedGPLSNbutton. ·To cancel group listening, 1. Press the preprogrammedGPLSNbutton again. NOTE: You should cancel Group Listening before hanging up the handset to end the call. Using The Other Telephone Features GCA70-224 7–8 Reference Manual