Comdial Impression Non-LCD Multi-line Telephone Reference Manual
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Speed Dial Numbers (Programmable Buttons) 113 214 315 416 517 618 719 820 921 10 22 11 23 12 24 Personal Speed Dial Numbers (Keypad Buttons) 16 27 38 49 510 GCA70-224 Programming Your Telephone Referemce Manual 9–3
9.3 Storing Speed Dial Numbers ·To store an outside number as a speed dial number, proceed as follows: NOTE: Programming overwrites existing speed dial numbers at button locations. 1. PressINTERCOM. 2. DialSS1. 3. Press programmable button or dial pad button to choose storage location (remember, to access second level storage at a programmable button, pressHOLD first). 4. Make your speed dial route selection choice from the following list: —press line button to select outside line, —dial00to select prime line or last line used, —dial01–16to select line group, —pressINTERCOMbutton or dial8to select intercom. 5. Dial number (up to 16 digits long—includeSand# if needed), NOTE: You may need a pause between numbers to compensate for differences in response time between your system and the host system (ask your attendant about this). To store a pause, press HOLD, then continue dialing. If your system is behind a host system that needs a hookflash to access a feature, press TAP to store a hookflash, then continue dialing. 6. PressTRANSFER/CONFERENCEto store number, 7. Press next location button and store next number, repeat previous steps until all numbers are stored, —OR— pressSPEAKERto end. Programming Your Telephone GCA70-224 9–4 Reference Manual
9.4 Storing DSS Numbers ·To store an intercom number as a DSS number, NOTE: Storing DSS numbers at button locations will overwrite any previously stored numbers. 1. Press ITCM. 2. DialSS3. 3. Press programmable button to choose DSS location. 4. Dial extension number. 5. Press next location button and store next DSS number. 6. Repeat the previous step until all DSS numbers are stored, —OR— pressSPEAKERto end. Write Your DSS Numbers On This Chart GCA70-224 Programming Your Telephone Referemce Manual 9–5
9.5 Storing The Feature Buttons If you find that you are using certain features often, you can create feature access buttons to make operations easier. Some features that you may want to use frequently are defined as follows: Account Code Button (ACCT)—allows you to enter an account code for call record purposes. Automatic Call-Back Button (CAMP)—arranges the system to ring your and another’s telephone as soon as the other telephone becomes idle. Call Forward Buttons—allows you to forward all of your calls to another telephone. You can program any one of four different feature buttons—Forward All (FWD-A), Forward Personal (FWD-P), Forward All RNA (FWDRA), and Forward Personal RNA (FWDRP). Do Not Disturb Button (DND)—prevents other telephones from ringing your telephone. Group Listen Button (GPLSN)—allows others to hear a conversation over the telephone speaker while you use the handset or headset; the distant party can hear only the conversation transmitted through the handset or headset microphone. Programming Your Telephone GCA70-224 9–6 Reference Manual
Music Button (MUSC)—allows you to enable or disable background music; also allows you to choose from two preprogrammed music sources—Use MUSC1 for music source 1 and MUSC2 for music source 2. Page Button (PAGE)—provides one-button access to paging zones1–8. Use PAGE1 for zone 1, PAGE2 for zone 2, and so forth. Park Button (PARK)—parks calls in preselected park orbit. Use PARK1 for park orbit 1, PARK2 for park orbit 2, and so forth. Pick-Up Button (DPKUP/GPKUP)—allows you to pick up a call ringing elsewhere in your system. Privacy Release Button (PRVCY)—releases privacy for current call. Saved Number Redial Button (SAVE)—redials the last number saved at this button location (good for short-term storage). Tr a c k –Tracker (pager activate button); sends message to pager display. Voice-Announce Block Button (VABLK)—blocks voice announcements. GCA70-224 Programming Your Telephone Referemce Manual 9–7
You can store feature access codes at programmable buttons to provide yourself with one-button access to features that you use quite often. To find your feature codes of interest, turn to theQuick Reference Guidethat is located at the end of this publication. ·To create these feature access buttons, proceed as follows: 1. PressINTERCOM. 2. DialSS3. 3. Press programmable button to choose storage location. 4. Dial the access code for the feature. 5. Press next location button and store next feature code. 6. Repeat previous step until all desired feature codes are stored. 7. PressSPEAKERto end. For example, the access code for the Group Call Pick Up feature is#4. To program this feature, pressINTERCOM, dialSS3, press the desired programmable button, dial#4, and pressSPEAKER. Programming Your Telephone GCA70-224 9–8 Reference Manual
9.6 Storing The Response Message Button You may program aRESPONSE MESSAGEbutton, which allows you to send an LCD message to a caller who has initiated a SOHVA or intercom call from an LCD telephone, or to send an LCD message to an LCD telephone that you call and receive a busy signal or no answer. AfixedRESPONSE MESSAGEbutton sends the same preselected message every time; you can program multiple fixed response message buttons at your station. If, for example, you know that you want to send the messageI Will Call Back every time you receive a SOHVA you cannot respond to, program a fixedRESPONSE MESSAGEbutton with that message and label the button accordingly. Before programming, obtain a list of system-supplied messages from your attendant or system installer so that you can choose an appropriate message. You may save as many different fixedRESPONSE MESSAGEbuttons as you need in order to respond instantly with the appropriate LCD message for any calling situation. ·To store a fixed RESPONSE MESSAGE button, 1. PressINTERCOM. 2. DialSS6. 3. Press programmable button forRESPONSE MESSAGEbutton location. 4. Dial message number (01-30)fromlistofmessages. 5. Press#to save programming. 6. PressSPEAKERto end. 7. Label button location. GCA70-224 Programming Your Telephone Referemce Manual 9–9
Troubleshooting Your Telephone Should your speakerphone or monitor telephone fail to operate properly, review the following list of symptoms and causes for help. Symptom Possible Cause INTERCOM light flashing Your messaging is set. Press INTERCOMthen dial#02and hang up. Station is ringing with ringer off. HOLD light flashing with no line on hold Another telephone has activated your message waiting light. Press INTERCOMand then press HOLDto retrieve message. This action will call party who activated light. Once you have received message, party who activated light (while still talking to you) may pressINTERCOM twice to turn off the light. MUTE light on MUTE is activated. To cancel, pressMUTE. SPEAKER light on steady Background music feature activated even though the system does not provide background music. To cancel, press INTERCOMthen dial#1. Error Tone (three steady tones) May occur when incorrect buttons are pressed during speed dial programming. For example, ifabuttonhasalineassignedto it, or was not enabled for speed dial programming by the installer. If you cannot receive a voice announce call. Voice announce block has been activated. To cancel, press INTERCOMthen dial#2. 10 GCA70-224 Troubleshooting Your Telephone Reference Manual 10–1