Comdial Impression LCD Speakerphone System Reference Guide
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·There are eightgroup listeningloudness levels. Set them for the current call as follows: — while on a call, pressVOLUME UPorVOLUME DOWN once for each change in loudness (eight different levels available) that you desire. You can make a change in the loudness that remains until you change it again (referred to as default setting). ·Set the speaker, headset, handset, or group listening loudness for all future calls using the following steps: — pressITCM, — choose speaker, headset, handset, or group listen mode to be affected, — while in that mode, pressVOLUME UPorVOLUME DOWNto adjust loudness, —dialSS5to hold the loudness at the last setting for all future calls (until it is changed again), — repeat this procedure in each mode until all default volume levels have been properly set. NOTE: You may adjust the volume of a call in any mode (over speaker, headset, handset or group listen), at any time during the call, by pressing VOLUME UP or VOLUME DOWN. When the call ends, the volume of all future calls is reset to the programmed (default) setting. Using The Other Telephone Features Impression LCD Speakerphone – 75
7.17 Setting A Do Not Disturb Condition This feature keeps calls from ringing at your telephone and makes it appear to be busy to intercom calls. If your telephone has this feature, you can enable it as needed. Generally, this feature cannot be overridden by the caller. The caller hears two quick tone bursts every three seconds when he or she calls a telephone with this feature enabled. Some telephones, however, do have the ability to override a Do Not Disturb condition set at another telephone. NOTE: You can program a special do not disturb button if you need it for quick access to the feature. See the programming section of this user’s guide for details. ·To enable do not disturb, proceed as follows: — pressOPTIONS, — pressNEXTtwo times, — pressDND, — pressON, — pressSPKRto end. ·To disable the do not disturb condition, repeat the above procedure, but press OFF instead of ON. NOTE: To override a Do Not Disturb condition at another telephone, refertosection4.3fordetails. Using The Other Telephone Features 76 – Impression LCD Speakerphone
7.18 Using Toll Restriction Override You can override one station’s toll restriction assignments with your own assignments by dialing a programmed four-digit TRO code at another station prior to dialing your desired number. When you do this, the system replaces the toll restriction requirements of the station that you are using with those that match your home station. After entering a TRO code at another station, you will get your own prime line or idle line preference and its accompanying toll restriction assignment. You then have 15 seconds to dial an outgoing call. Once you have hung up from a call, you have 15 seconds to make another call without re-entering your TRO code. If you transfer a TRO call or place it on hold and pick it up at another station, the call belongs to the new station. ·To use TRO at a station, — pressITCM, —dialSS6, — dial your station extension number, — dial your TRO code number (TRO code is not displayed— instead anSis shown), — within 15 second timeout period, dial desired outgoing line number, — hang up handset or pressSPKRto end call. You will have 15 seconds in which you can make another call without re-entering your TRO code. ·To clear the TRO code, — pressITCM, —dialSS6, — pressSPKR. Using The Other Telephone Features Impression LCD Speakerphone – 77
7.19 Using The Optional Tracker Paging System The optional Tracker paging system allows you to send and receive messages on Tracker Pagers assigned to station extension numbers. The Tracker system will also park calls in orbit for retrieval by the paged party. The type of message that the system delivers (either alpha/numeric or numeric-only) is dependent upon the Tracker Pager model in use at the station. If your station includes a Tracker Pager, you must enable it for your use. Further, it is a good practice to disable it when you do not wish to receive paged messages and when you leave your station at the end of your day. ·To enable a Tracker Pager at your station, — pressITCM, —dialT06, ·To disable a Tracker Pager at your station, — pressITCM, —dial#06. ·To send a call back message to someone’s Tracker Pager after receiving a ring—no answer, — make an intercom call to someone and receive no answer, — press preprogrammedTRACKbutton (or dial#01), — After your station returns to idle hang up handset or press SPKRto end. The Pager—Tracker system will transmit your station extension number to called party’s Tracker Pager display. (Some models will also display your station name if the system is programmed to include station names.) Using The Other Telephone Features 78 – Impression LCD Speakerphone
·To send a call back message to someone’s Tracker Pager without first calling them, — pressITCM, —dial#01, — dial station extension number — hang up handset or pressSPKRto end. The Pager—Tracker system will transmit your station extension number to the caller party’s Tracker Pager display. (Some models will also display your station name if the system is programmed to include station names.) ·To park a call and have Pager—Tracker tell someone to retrieve the call, — answer call and pressT/C, — dial extension, — pressTRACK(or dial#01), — your display shows park orbit (91 through 99) and then returns to idle, — hang up handset or pressSPKRto end. The Pager—Tracker system will transmit orbit dialing code and caller ID information, if available, to called party’s Tracker Pager display. (Alpha/numeric models display #91 through #99 while numeric-only models display -91 through -99.) ·To respond when your Tracker Pager displays park orbit dialing code, — from any system station, pressITCM, — dial displayed orbit code (# 91–99), — retrieve call. NOTE: If the Tracker paging system does not accept your actions,the system sounds an error tone at your telephone. Using The Other Telephone Features Impression LCD Speakerphone – 79
7.20 Using The Data Interface Unit The optional Data Interface Unit (DIU) provides connections for your LCD speakerphone and an industry-standand telephone (IST) device such as a non-proprietary telephone, FAX machine, data modem, cordless telephone, or answering machine. You can then switch between your multiline telephone and the IST device. The main purpose of the DIU is to provide IST capability to a digital station port like those provided by your telephone system. When you have a DIU assigned to your station multiline telephone, your telephone will have a preprogrammedDATAbutton. The button’s LED provides you with the following visual feedback on the operating status of the DIU. DATA LED DIU Status Off Digital mode (multiline telephone selected) On (green) IST device selected but not active On (red) IST device busy Flashing (red) IST device ringing ·To select the LCD speakerphone, — press theDATAbutton. If a call is in progress on the IST device, it transfers to the LCD speakerphone if the speakerphone is off-hook or in speakerphone mode. The call disconnects if the LCD speakerphone is on-hook. ·To select the IST device, — press theDATAbutton. If a call is in progress on the LCD speakerphone, it transfers to the IST device if that device is off-hook. The call drops If the IST device is on-hook. You can still receive visual messages via the speakerphone’s LEDs and LCD display while the voice path is routed to the IST device. Using The Other Telephone Features 80 – Impression LCD Speakerphone
·To transfer calls to a distant party’s DIU, — use the normal transfer procedure. If the DIU is in the IST mode, the call goes to the connected IST device; otherwise, a normal station-to-station transfer occurs. The telephone at the DIU receiving the transfer rings if it is on-hook. If that telephone is off-hook, the call camps there and will recall in the same manner as any transferred call. ·Sometimes you might find it necessary to transfer an active call to your IST device (for example: a call that you want to direct to a FAX machine). To do so, — transfer the call to yourself, — press the DATA button and the IST device will ring, ·To use a non-proprietary telephone as an IST device, — operate it as a standard IST, — press the appropriate button on the LCD speakerphone to select another line, intercom, or speed dial. Using The Other Telephone Features Impression LCD Speakerphone – 81
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Using Non-Verbal Messaging 8.1 Turning On A Message Waiting Light If your LCD speakerphone is designated as a central message desk by the system or has message wait originate ability, you can turn on the message waiting light of any other telephone. This lets that telephone user know that you have a message for him. ·To turn on the message waiting light at another telephone when that station is busy, — hear the busy tone and remain on the line, — pressNEXT, — pressMSG, — hang up.The message waiting light of called station will flash. ·To turn on the message waiting light at another telephone when that station rings with no answer, — hear ringing, — pressMSG, — hang up. The message waiting light of called station will flash. ·To turn off the message waiting light at a busy or idle station before its user gets the message, — pressITCM, —dial #3, — dial extension number of station that was alerted. The message waiting light of called station will turn off. ·To turn off the message waiting light during message-delivering conversation, — pressITCM. ·To receive a message at your station, — observe your flashing message waiting light, — pressITCM,then pressHOLD. Connection to station that left message is automatic. 8 Sending And Receiving Non-Verbal Messages Impression LCD Speakerphone – 83
8.2 Sending LCD Messages You can set system-supplied messages to be received or displayed by a calling LCD speakerphone. These messages give information on your telephone status. Get a list of the available messages from the attendant and write them on this blank chart. Write Attendant Provided Messages Here 0 1 Back At 2 Call 3 4 5 6 7 8 9 ·To turn message on, — pressITCM, —dialS02, — dial the desired code number from your message list. The default messages ofBack AtandCallmay be used: ForBack Atdefault message, dial time in twelve-hour format using the #as a colon. ForCalldefault message, dial telephone number of where you will be — pressSPKRto end message. Intercom light flashes steadily. ·To turn off message and your intercom light, — pressITCM, —dial #02. Sending And Receiving Non-Verbal Messages 84 – Impression LCD Speakerphone