Comdial Impression LCD Speakerphone System Reference Guide
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8.3 Leaving A Station-To-Station Message When you call another telephone and no one answers, you may leave a reminder that you have called. Do this by turning on the BLF light at the called telephone. To allow this to take place, your telephone must have previously been stored as a DSS/BLF button at the called telephone. If your telephone is not stored as a DSS at the called telephone, your messaging call goes to the central message desk, if one is programmed. The central message desk (usually the system attendant) takes your message and turns on the message waiting light of the telephone that you originally called. ·To turn on message light, — make intercom call and receive no answer, —dialS7(BLF light at called station flutters). ·To turn off message light, — pressITCM, —dial #7, — dial extension number of telephone. DSS/BLF light turns off. ·If you are the recipient of a station-to-station message reminder (a BLF light is fluttering), answer it as follows: — press DSS button associated with lighted BLF light. 8.4 Sending An Assist Button Message If you have preprogrammed an ASSIST button on your telephone, you can use it to send a message to your supervisor, asking for assistance while you are on a call. Your message shows in the supervisor’s telephone display. ·To send a message for assistance, — pressASSISTbutton that you have preprogrammed, — press DSS of the telephone user you need help from. (This is not necessary when the desired extension number was stored along with the ASSIST button programming.) If the assisting telephone is idle, a ring burst sounds and a message appears in its display. If it is busy, the message appears when it becomes idle. Sending And Receiving Non-Verbal Messages Impression LCD Speakerphone – 85
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Programming Your Telephone 9.1 Programming For Automatic Dialing ·Autodial is a feature that lets you: — dial lengthy numbers using one or two buttons, — store frequently used feature codes, — store intercom numbers of frequently called telephones (known as DSS buttons). ·Autodial can be stored: — at any programmable button that isnot now assigned as a line button or other featureby the system administrator or installer, — on a secondary level under a DSS button (however, you cannot store a number in place of a DSS stored there), — at keypad keys 0 through 9 (these 10 stored numbers are also known as speed dial numbers). NOTE:The Federal Communications Commission (FCC) requires that when programming emergency numbers and making test calls to emergency numbers you do the following: (1) Remain on the line and briefly explain to the dispatcher the reason for the call; (2) always make such a test call during the off-peak hours, such as early morning or late evening. 9 Programming Your Telephone Impression LCD Speakerphone – 87
9.1 Programming For Automatic Dialing—continued The outside numbers and feature codes are commonly referred to as autodial numbers when they are stored at the programmable button locations; however, they are referred to as personal speed dial numbers when they are stored at the 10 keypad number locations. The intercom extension numbers are referred to as direct station selection (DSS) numbers. Plus, the light associated with the DSS button is referred to as the busy lamp field (BLF) light. ·Before you begin programming, write down: — write down the intercom or outside line you will use to access the number, — write down the telephone number, extension number, or feature code you are storing. ·As you program numbers, — fill in the identification strips on your telephone, — fill out the charts on the next page for a personal record of your stored numbers. NOTE: The telephone system allows only one autodial number at a programmable button; however, you can store an autodial number or feature code at a second level of a location where a DSS is already stored; just repeat the programming procedure. 1 2 4 7 0 89 56 3 # ABC GHI PRS OPERTUVWXY JKLMNO DEF SPKR HOLD TA PITCM T/C MUTE unisyn14.cdr B1 B2 B3 B4 B5 B6A1 A9 A2 A10 A3 A11 A4 A12 A5 A13 A6 A14 A7 A15 A8 A16 Autodial Button Locations Programming Your Telephone 88 – Impression LCD Speakerphone
Autodial Numbers A1 A9 A2 A10 A3 A11 A4 A12 A5 A13 A6 A14 A7 A15 A8 A16 B1 B4 B2 B5 B3 B6 Personal Speed Dial Numbers (Keypad Buttons) 05 16 27 38 49 Programming Your Telephone Impression LCD Speakerphone – 89
9.2 Storing Autodial And Speed Dial Numbers ·To store an outside number or a feature code as an autodial or speed dial number, follow the display prompts and proceed as follows: — pressOPTIONS, — pressNEXTfour times, — pressADIALorSDIALto choose autodial or speed dial programming, — press programmable button or keypad button to choose storage location, — press line button to dial out on or pressITCM, —OR— — if your system provides line groups, dial1,2,3,or4for line group 1, 2, 3, or 4, or dial 0 to have the system automatically choose line for you, — dial any number (up to 16 digits long - includeSand #if needed), NOTE: You may need a pause between numbers to compensate for differences in response time between your system and the host system (ask your attendant about this). To store a pause, press HOLD , then continue dialing. If your system is behind a host system that needs a hookflash to access a feature, press TAP to store a hookflash, then continue dialing. Also, you may need to erase the typed digits appearing in your display to correct them. If you do, press BKSP once for each digit to be removed. — pressSAVEto store number, — press next location button and store next number, — repeat previous step until all numbers are stored, —OR— — pressSPKRto end. ·To store a system feature access code instead of an outside number, — follow the above procedure except do not make a line selection before dialing the number. Instead, dial the access code for the feature after selecting the button location. For example, to program a group call pick up button, press the programmable button, pressITCM,dial#4,thenpressSAVE. Programming Your Telephone 90 – Impression LCD Speakerphone
9.3 Storing A DSS Number NOTE: You cannot store more than one DSS number at a programmable button location; however, you can store a feature code or autodial number at a second level for a button location that already has a programmed DSS. ·To store an ITCM extension number as a DSS number, proceed as follows: — pressOPTIONS, — pressNEXTfive times, — pressDSS, — press programmable button to choose location, — dial extension number, — press next location button and store next DSS number, — repeat the previous step until all DSS numbers are stored, —OR— — pressSPKRto end. CAUTION Do not program the interactive buttons; doing so can make their features unavailable. If you do inadvertently program the interactive buttons, you can retrieve their functions with the following procedure: 1.pressITCMTT1, 2.press the interactive button that you corrupted, 3. dial 91, 92, or 93 (for the interactive button located from left to right), 4.pressSPKRto end, 5. repeat the process for each button. Programming Your Telephone Impression LCD Speakerphone – 91
9.4 Storing The Feature Buttons If you find that you are using certain miscellaneous features often, access buttons may make operation easier. Create access buttons as you need them. Account Code Button- allows you to enter an account code for call record purposes. Automatic Call-Back (Camp On) Button- arranges the system to ring your and another’s telephones as soon as their telephone becomes idle. Call Forward Button- provides one-button forwarding of all of your calls to another telephone. Call Park Orbit Button- places a call in a system hold for pick up. Do Not Disturb Button- prevents other telephones from ringing your telephone. Page Button- provides one-button access to paging. Privacy Button- releases privacy for current call. Saved Number Redial Button- redials saved last-dialed number. Voice Announce Block Button- blocks voice announcements. Programming Your Telephone 92 – Impression LCD Speakerphone
·To create these feature access buttons proceed as follows: — pressOPTIONS, — pressNEXTfive times, — pressFEAT, — pressNEXTrepeatedly until desired feature choice is displayed, — press one of the buttons below currently displayed selections to choose desired selection, — respond to any menu prompts associated with feature (such as all-call or zone 1 to 3 for PAGE or orbit 1 to 9 for PARK), — press programmable button for storage location, — pressPREVorNEXTuntil next feature choice is displayed or untilEXITis displayed; — repeat last two steps until all feature buttons are programmed, —OR— — pressEXITto end. To clear a feature access button assignment, repeat the programming procedure but pressCLEARbefore pressing storage location button. Programming Your Telephone Impression LCD Speakerphone – 93
9.5 Storing The Special Purpose Feature Buttons In addition to the feature buttons discussed on the previous page, there are seven special purpose buttons that you can arrange as needed. These buttons provide the following features: Assist Button- sends a message to an LCD speakerphone that lets user know, with a tone and a station message display, that you need assistance. Automatic Redial Button- causes the system to automatically dial (every minute for 10 minutes) the last number that you dialed and ring the number for approximately 30 seconds. Headset Button- allows you to operate your LCD speakerphone with a headset instead as a speakerphone. (Connect the headset in place of the handset on your speakerphone .) With the headset in place, pressing the headset button turns on the headset feature. Group Listen Button- allows others to hear a conversation over the telephone speaker while you use the handset or headset; the distant party can hear only the conversation transmitted through the handset or headset. Response Message Button- makes a non-verbal response to a SOHVA call. The response appears in the display of the calling telephone. Transfer/Conference Autodial Button- enables you to pre-select telephones to which calls are frequently transferred, allowing a single-key transfer of calls. This is most commonly used to transfer to a voice mail system. Subdued Off-Hook Voice Announce (SOHVA) Button- allows you to deliver a SOHVA call. With this button you can decide, after hearing a busy signal, whether the called party should be interrupted in a SOHVA manner. If so, you can press the button and initiate a SOHVA call. Programming Your Telephone 94 – Impression LCD Speakerphone