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Comdial Impression LCD Speakerphone System Reference Guide

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    							8.3 Leaving A Station-To-Station Message
    When you call another telephone and no one answers, you may leave a
    reminder that you have called. Do this by turning on the BLF light at
    the called telephone. To allow this to take place, your telephone must
    have previously been stored as a DSS/BLF button at the called
    telephone. If your telephone is not stored as a DSS at the called
    telephone, your messaging call goes to the central message desk, if one
    is programmed. The central message desk (usually the system
    attendant) takes your message and turns on the message waiting light of
    the telephone that you originally called.
    ·To turn on message light,
    — make intercom call and receive no answer,
    —dialS7(BLF light at called station flutters).
    ·To turn off message light,
    — pressITCM,
    —dial
    #7,
    — dial extension number of telephone. DSS/BLF light turns off.
    ·If you are the recipient of a station-to-station message
    reminder (a BLF light is fluttering), answer it as follows:
    — press DSS button associated with lighted BLF light.
    8.4 Sending An Assist Button Message
    If you have preprogrammed an ASSIST button on your telephone, you
    can use it to send a message to your supervisor, asking for assistance
    while you are on a call. Your message shows in the supervisor’s
    telephone display.
    ·To send a message for assistance,
    — pressASSISTbutton that you have preprogrammed,
    — press DSS of the telephone user you need help from. (This is
    not necessary when the desired extension number was stored
    along with the ASSIST button programming.)
    If the assisting telephone is idle, a ring burst sounds and a message
    appears in its display. If it is busy, the message appears when it
    becomes idle.
    Sending And Receiving Non-Verbal Messages
    Impression LCD Speakerphone – 85 
    						
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    86 – Impression LCD Speakerphone 
    						
    							Programming
    Your Telephone
    9.1 Programming For Automatic Dialing
    ·Autodial is a feature that lets you:
    — dial lengthy numbers using one or two buttons,
    — store frequently used feature codes,
    — store intercom numbers of frequently called
    telephones (known as DSS buttons).
    ·Autodial can be stored:
    — at any programmable button that isnot now assigned as a line
    button or other featureby the system administrator or
    installer,
    — on a secondary level under a DSS button (however, you
    cannot store a number in place of a DSS stored there),
    — at keypad keys 0 through 9 (these 10 stored numbers are also
    known as speed dial numbers).
    NOTE:The Federal Communications Commission (FCC) requires that
    when programming emergency numbers and making test calls
    to emergency numbers you do the following: (1) Remain on the
    line and briefly explain to the dispatcher the reason for the
    call; (2) always make such a test call during the off-peak
    hours, such as early morning or late evening.
    9
    Programming Your Telephone
    Impression LCD Speakerphone – 87 
    						
    							9.1 Programming For Automatic
    Dialing—continued
    The outside numbers and feature codes are commonly referred to as
    autodial numbers when they are stored at the programmable button
    locations; however, they are referred to as personal speed dial numbers
    when they are stored at the 10 keypad number locations. The intercom
    extension numbers are referred to as direct station selection (DSS)
    numbers. Plus, the light associated with the DSS button is referred to
    as the busy lamp field (BLF) light.
    ·Before you begin programming, write down:
    — write down the intercom or outside line you will use to access
    the number,
    — write down the telephone number, extension number, or
    feature code you are storing.
    ·As you program numbers,
    — fill in the identification strips on your telephone,
    — fill out the charts on the next page for a personal record of
    your stored numbers.
    NOTE: The telephone system allows only one autodial number at a
    programmable button; however, you can store an autodial
    number or feature code at a second level of a location where a
    DSS is already stored; just repeat the programming procedure.
    1
    2
    4
    7
    0 89 56 3
    #
    ABC
    GHI
    PRS
    OPERTUVWXY JKLMNO DEF
    SPKR
    HOLD
    TA PITCM T/C
    MUTE
    unisyn14.cdr
    B1     B2     B3
    B4     B5     B6A1    A9
    A2  A10
    A3  A11
    A4  A12
    A5  A13
    A6  A14
    A7  A15
    A8  A16
    Autodial Button Locations
    Programming Your Telephone
    88 – Impression LCD Speakerphone 
    						
    							Autodial Numbers
    A1 A9
    A2 A10
    A3 A11
    A4 A12
    A5 A13
    A6 A14
    A7 A15
    A8 A16
    B1 B4
    B2 B5
    B3 B6
    Personal Speed Dial Numbers
    (Keypad Buttons)
    05
    16
    27
    38
    49
    Programming Your Telephone
    Impression LCD Speakerphone – 89 
    						
    							9.2 Storing Autodial And Speed Dial Numbers
    ·To store an outside number or a feature code as an autodial
    or speed dial number, follow the display prompts and
    proceed as follows:
    — pressOPTIONS,
    — pressNEXTfour times,
    — pressADIALorSDIALto choose autodial or speed dial
    programming,
    — press programmable button or keypad button to choose
    storage location,
    — press line button to dial out on or pressITCM,
    —OR—
    — if your system provides line groups, dial1,2,3,or4for line
    group 1, 2, 3, or 4, or dial 0 to have the system automatically
    choose line for you,
    — dial any number (up to 16 digits long - includeSand
    #if
    needed),
    NOTE: You may need a pause between numbers to compensate for
    differences in response time between your system and the host
    system (ask your attendant about this). To store a pause, press
    HOLD , then continue dialing. If your system is behind a host
    system that needs a hookflash to access a feature, press TAP to
    store a hookflash, then continue dialing. Also, you may need to
    erase the typed digits appearing in your display to correct them.
    If you do, press BKSP once for each digit to be removed.
    — pressSAVEto store number,
    — press next location button and store next number,
    — repeat previous step until all numbers are stored,
    —OR—
    — pressSPKRto end.
    ·To store a system feature access code instead of an outside
    number,
    — follow the above procedure except do not make a line
    selection before dialing the number. Instead, dial the access
    code for the feature after selecting the button location. For
    example, to program a group call pick up button, press the
    programmable button, pressITCM,dial#4,thenpressSAVE.
    Programming Your Telephone
    90 – Impression LCD Speakerphone 
    						
    							9.3 Storing A DSS Number
    NOTE: You cannot store more than one DSS number at a
    programmable button location; however, you can store a
    feature code or autodial number at a second level for a button
    location that already has a programmed DSS.
    ·To store an ITCM extension number as a DSS number,
    proceed as follows:
    — pressOPTIONS,
    — pressNEXTfive times,
    — pressDSS,
    — press programmable button to choose location,
    — dial extension number,
    — press next location button and store next DSS number,
    — repeat the previous step until all DSS numbers are stored,
    —OR—
    — pressSPKRto end.
    CAUTION
    Do not program the interactive buttons; doing so can make their features
    unavailable. If you do inadvertently program the interactive buttons, you
    can retrieve their functions with the following procedure:
    1.pressITCMTT1,
    2.press the interactive button that you corrupted,
    3. dial 91, 92, or 93 (for the interactive button located from left to right),
    4.pressSPKRto end,
    5. repeat the process for each button.
    Programming Your Telephone
    Impression LCD Speakerphone – 91 
    						
    							9.4 Storing The Feature Buttons
    If you find that you are using certain miscellaneous features often,
    access buttons may make operation easier. Create access buttons as
    you need them.
    Account Code Button- allows you to enter an account code for call
    record purposes.
    Automatic Call-Back (Camp On) Button- arranges the system to
    ring your and another’s telephones as soon as their telephone becomes
    idle.
    Call Forward Button- provides one-button forwarding of all of your
    calls to another telephone.
    Call Park Orbit Button- places a call in a system hold for pick up.
    Do Not Disturb Button- prevents other telephones from ringing your
    telephone.
    Page Button- provides one-button access to paging.
    Privacy Button- releases privacy for current call.
    Saved Number Redial Button- redials saved last-dialed number.
    Voice Announce Block Button- blocks voice announcements.
    Programming Your Telephone
    92 – Impression LCD Speakerphone 
    						
    							·To create these feature access buttons proceed as follows:
    — pressOPTIONS,
    — pressNEXTfive times,
    — pressFEAT,
    — pressNEXTrepeatedly until desired feature choice is
    displayed,
    — press one of the buttons below currently displayed selections
    to choose desired selection,
    — respond to any menu prompts associated with feature (such as
    all-call or zone 1 to 3 for PAGE or orbit 1 to 9 for PARK),
    — press programmable button for storage location,
    — pressPREVorNEXTuntil next feature choice is displayed
    or untilEXITis displayed;
    — repeat last two steps until all feature buttons are programmed,
    —OR—
    — pressEXITto end.
    To clear a feature access button assignment, repeat the programming
    procedure but pressCLEARbefore pressing storage location button.
    Programming Your Telephone
    Impression LCD Speakerphone – 93 
    						
    							9.5 Storing The Special Purpose Feature Buttons
    In addition to the feature buttons discussed on the previous page, there
    are seven special purpose buttons that you can arrange as needed.
    These buttons provide the following features:
    Assist Button- sends a message to an LCD speakerphone that lets user
    know, with a tone and a station message display, that you need
    assistance.
    Automatic Redial Button- causes the system to automatically dial
    (every minute for 10 minutes) the last number that you dialed and ring
    the number for approximately 30 seconds.
    Headset Button- allows you to operate your LCD speakerphone with
    a headset instead as a speakerphone.
    (Connect the headset in place
    of the handset on your speakerphone
    .) With the headset in place,
    pressing the headset button turns on the headset feature.
    Group Listen Button- allows others to hear a conversation over the
    telephone speaker while you use the handset or headset; the distant
    party can hear only the conversation transmitted through the handset or
    headset.
    Response Message Button- makes a non-verbal response to a SOHVA
    call. The response appears in the display of the calling telephone.
    Transfer/Conference Autodial Button- enables you to pre-select
    telephones to which calls are frequently transferred, allowing a
    single-key transfer of calls. This is most commonly used to transfer to
    a voice mail system.
    Subdued Off-Hook Voice Announce (SOHVA) Button- allows you
    to deliver a SOHVA call. With this button you can decide, after hearing
    a busy signal, whether the called party should be interrupted in a
    SOHVA manner. If so, you can press the button and initiate a SOHVA
    call.
    Programming Your Telephone
    94 – Impression LCD Speakerphone 
    						
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