Comdial Impression LCD Speakerphone System Reference Guide
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·Locating Your Speakerphone – Place your speakerphone at least eight inches away from your desk edge (the desktop helps to reverberate your voice into the microphone). – Do not place your speakerphone in a high-traffic area. Background noise from voices and machines can inhibit the speakerphone’s performance. – Do not place anything directly beside or beneath your speakerphone; objects in the speakerphone’s path may inhibit the microphone’s operation. ·Using Your Speakerphone – Speak directly into the microphone (don’t shout, but speak in a loud and clear voice for best results). – Remain within a three-foot radius while speaking (the microphone may pick up your voice from a greater distance, but within three feet provides optimal results). – Make sure you and your distant party don’t speak at the same time (because the voice-activated microphone overrides the speaker, both parties speaking simultaneously may garble the transmission). unisyn07.cdr Speaker SPKR Button Handset ITCM ButtonVolume Control Microphone Opening 1 2 4 7 0 89 56 3 # ABC GHI PRS OPERTUVWXY JKLMNO DEF SPKR HOLD TAPITCM T/C MUTE Introducing The LCD Speakerphone Impression LCD Speakerphone – 5
1.4 Understanding What the Lights Mean The lights on your telephone indicate the status of lines, features, and intercom. ·Next to a Direct Station Select (DSS)/ Busy Lamp Field (BLF) button: – Steady red = station is in use, or in Do Not Disturb. – Flashing red = station is receiving a call or station is calling you. – Fluttering red = station-to-station messaging has been set. ·Next to a line button: – Steady green = line is in use at your station. – Steady red = line is in use at another station. – Flashing red = a call is coming in on this line. – Flashing orange = your line is ringing and will be answered when you take the telephone off hook. – Winking green = line is on hold at your station. – Winking red = line is on hold at another station. – Fluttering green = line has recalled from hold at your station. – Fluttering red = line has recalled from hold at another station. ·Next to a fixed or programmable feature button: – Steady red = the feature is on. – Steady off = the feature is off. ·Next to the ITCM button: – Steady red with a quick flash = you are using your intercom. – Flutteringred=autoredialisinuse,orsystemisinnight mode (station 10). – Winking red = an LCD message is set on your telephone for others to receive when calling. – Flashing red = another station is calling you. ·Next to the HOLD button: – Flashing red = message awaits pick up. – Fluttering red = automatic station relocation has been set. Introducing The LCD Speakerphone 6 – Impression LCD Speakerphone
·Next to the SPKR button: – On steady (with telephone on hook and busy) = speakerphone mode active. – On steady (with telephone on hook and idle) = background music turned on. – On steady (with telephone off hook and busy) = group listen is active. ·Next to the MUTE button: – On steady = called party cannot hear your conversation. Mute Light Speaker Light Message Waiting Light Hold Light Intercom Light unisyn12.cdr Line Lights, DSS/BLF Lights (one for each button) 1 2 4 7 0 89 56 3 # ABC GHI PRS OPERTUVWXY JKLMNO DEF SPKR HOLD TAPITCM T/C MUTE Interactive Buttons Introducing The LCD Speakerphone Impression LCD Speakerphone – 7
1.5 Understanding The LCD Abbreviations The following chart identifies the abbreviations that appear above your interactive buttons on the LCD screen. LCD Screen Feature ADIAL Automatic Dial ALL All ANS Answer ARDL Automatic Redial BKSP Back Space BLOCK Block CAMP Camp CFWD Call Forward CLBK Call Back CLEAR Clear CWAIT Call Waiting DARK Dark (Contrast) DIAL Dial DISP Display (Contrast) DND Do Not Disturb DSS Direct Station Select EXIT Exit EXT External FEAT Feature FWD Forward G (followed by last number) Group HOLD Hold HVHLD Have Hold INT Internal L (followed by last number) Line Last No Saved Last Number Saved LIGHT Light (Contrast) MUSIC Background Music MSG Message NEXT Next Display Introducing The LCD Speakerphone 8 – Impression LCD Speakerphone
LCD Screen Feature OVER Override P (followed by last number) Port PERS Personal PREV Previous Display RECALL Recall RECON Reconnect RING Ring Tone S (followed by last number) Station SAVE Save Number SDIAL Speed Dial SEND Send Transfer SET Set SOHVA Subdued Off Hook Voice Announce TIMER Timer TKMSG Take Message VAB Voice Announce Block 1.6 Understanding What the Rings Mean Two short rings = intercom call. Single longer ring = outside call. One short ring burst = voice announce. Three short ring bursts = ring back from a held call, callback from a queued call. You can vary the ringing tone of your telephone, choosing from one of six different rings. This way, you can identify your ring even though you may not be close to your telephone. Additionally, so you won’t be disturbed when you’re busy on a call and another call rings at your station, the ring volume is subdued automatically. Introducing The LCD Speakerphone Impression LCD Speakerphone – 9
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Programming The Attendant Features 2.1 Using Chapter Two The main system operator, or attendant, should be familiar with all of the information contained in this system user’s manual. The manual is user-friendly and designed with both the attendant and the station user’s needs in mind. All of the chapters will prove useful to you, but if you are the system attendant, you should closely study Chapter Two,Programming the Attendant Features, before you begin operating the system. Within Chapter Two you will find helpful information on programming all of the special features on your telephone that are unique to attendant station operation. NOTE: If possible, read all of this manual before you attempt to operate your telephone system. 2 Programming The Attendant Features Impression LCD Speakerphone – 11
2.2 Creating The LCD Response Messages When you are busy or are away from your desk, you can set a message at your telephone that will be received by any LCD speakerphone within your system. Your system provides two default messages: Backat...andCall.... In addition, you can add eight customized messages, or you can create up to ten messages if you choose not to use the two default messages. NOTE: If you intend to create a response message to a voice announce, remember that this is also a message, and that it uses one of your message locations. ·To store the LCD messages, proceed as follows: — write your messages on the chart on page 15 (each message can have up to 16 characters), — use the letter code table (on page 14) to assign a number to each letter, — write these numbers on the chart line beside the message letters, — pressITCM, —dialS#05, — dial a message location number (0–9), — dial # to clear current message, — compose your messages by dialing the two-digit codes that relate to the letters, —dialSto save message, — dial next location number, # to clear it, two-digit codes for the message, andSto save, — repeat previous step until all messages are stored, — pressSPKRto end. Programming The Attendant Features 12 – Impression LCD Speakerphone
Example: Create a message that will read asTAK E ME SSAG Eand program it into message location number 3. — pressITCM,dialS #05, —dial3 #, —dial 81, 21, 52, 32 12 61, 32, 73, 73, 21, 41, 32 TAKE space MESSAGE —dialS,and pressSPKRto end. — When you are finished creating and programming messages, fill in the list on page 15 of this guide. Make a list of the stored messages and their location numbers, and give each station user a copy. Programming The Attendant Features Impression LCD Speakerphone – 13
Letter Code Table Character Code Character Code Character Code A21a24SPACE12 B22b25;17 C23c26/18 D 31d34“19 E32e35.27 F33f36, 28 G41g44:29 H42h45101 I 43 i 46202 J 51 j 54303 K52k55404 L 53 l 56505 M61m64606 N 62n65707 O63 o66808 P 71p74909 Q11q14000 R72r75 + S73s76 ^ T81 t84 ^ U82u85 ^ V83v86 ^ W91w94 ^ X92x95 ^ Y93y96 ^ Z13z16 ^ Programming The Attendant Features 14 – Impression LCD Speakerphone