Comdial Impression LCD Speakerphone System Reference Guide
Have a look at the manual Comdial Impression LCD Speakerphone System Reference Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 133 Comdial manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
7.7 Entering An Account Code If your installer has arranged your system for account code entry to enhance the SMDA reports, you may be told to enter an account code before calling a number or after answering one. Code entry is either forced or voluntary. If the codes are forced, you must enter the account code to place a call; if the codes are voluntary, the call will still go through if you do not enter a code (pre-programmed Emergency numbers will automatically go through even with forced account codes). NOTE: You can program a button on your telephone that will make the account code entry process quicker if you wish. Refer to the programming section of this user’s guide for details. ·To enter account code on an incoming call, — pressITCM, then dialS04(call is automatically placed on hold), —OR— press preprogrammedACCOUNT CODEbutton (call isnot automatically placed on hold), — dial account code. ·To enter account code on an outgoing call, — press line button (the display will prompt for “Account Code” if programmed to do so), — pressITCM, then dialS04(call is automatically placed on hold), —OR— press preprogrammedACCOUNT CODEbutton (call isnot automatically placed on hold), — dial account code, — listen for dial tone and dial number you are calling. NOTE: If you hear an error tone after you have dialed your account code, check the number for validity. Using The Other Telephone Features Impression LCD Speakerphone – 65
7.8 Forwarding Your Calls You can forward calls that normally ring at your telephone to another telephone for answering. You can forward just your prime line and intercom calls or you can forward any calls that ring at your telephone. NOTE: You can program a special call forward button if you need quick access to the feature. See the programming section of this user’s guide for details. ·To forward your calls, — pressOPTIONS, — pressNEXTtwo times, — pressCFWD, — pressPERSfor prime line and intercom calls, —OR— pressALLfor all calls, — pressSETto enable call forwarding, — dial extension number of telephone to receive your forwarded calls, — pressSPKRto end. NOTE: Your telephone will ring a short ring burst each time anITCMcall is forwarded to remind you that this is happening. ·To cancel call forwarding, — pressOPTIONS, — pressNEXTtwo times, — pressCFWD, — pressPERSfor prime line and intercom calls, —OR— pressALLfor all calls, — pressCLEARto disable call forwarding, — pressSPKRto end. Using The Other Telephone Features 66 – Impression LCD Speakerphone
7.9 Listening To A Call Over The Speaker(Group Listening) You can turn on the telephone speaker while you have the telephone handset or headset in use. The distant party’s voice then sounds over the telephone speaker as well as the handset or headset; however, only your handset or headset microphone is active. ·To do this while on a call, — press and holdSPKRfor two seconds, —OR— — press pre-programmed group listening button. ·To cancel group listening, — press and releaseSPKRto end, —OR— — press pre-programmedGROUP LISTENINGbutton. 7.10 Making A Call Non-Private You can make a call non-private using a feature button that you have programmed. Actual button programming is discussed in a separate section of this user’s guide. When a call is non-private, other telephones in the line group can join the call. Privacy returns when the call is completed. ·To do this while on a call, — press preprogrammedPRIVACYbutton. Using The Other Telephone Features Impression LCD Speakerphone – 67
7.11 Monitoring A Conversation Between Two Telephones(Service Observing) If your telephone provides the system installer programmed service observing feature, you can monitor an on-going conversation at another telephone in an undetected manner. You can use this feature on-hook or off-hook. You may also make a SOHVA call to a station you are actively monitoring, enabling you to assist the station user while listening to the distant party. For this feature, the called station must be programmed to be “observable,” and your telephone must have a pre-programmed SOHVAbutton. ·To monitor an in-progress call, — pressITCM, —dial #03, — dial extension number of telephone to be monitored, — pressSPKRto end monitoring. ·To initiate a SOHVA while monitoring a call at another station, — press pre-programmedSOHVAbutton, — make announcement (distant party will not hear the announcement; party receiving SOHVA can pressMUTE button to respond to your call). NOTE: The station you are observing may not allow a SOHVA call if it is in speakerphone mode. However, the voice announce block feature, if enabled at the monitored station, will not block a SOHVA from a monitoring station. Using The Other Telephone Features 68 – Impression LCD Speakerphone
7.12 Muting Your Telephone By using theMUTEbutton, you can block transmission of your voice to the distant party. For example, if someone comes into your office to talk to you and you do not want to interrupt the distant party, press the MUTEbutton. TheMUTEbutton turns on when you press it and turns off when you press it again. ·To mute your telephone, — press and engageMUTE(MUTE light turns on). ·To return to the distant party, — press and disengageMUTE(MUTE light turns off). Using The Other Telephone Features Impression LCD Speakerphone – 69
7.13 Operating Your Telephone As A Departmental Station If your telephone is within a departmental group of telephones, you can place your station in either an off-duty or a wrap-up mode. Theoff-duty modeis when you leave your telephone for lunch or for an extended time period and want another department telephone to receive your calls. Thewrap-up modeis when you need time after a call to complete related paperwork and want another department telephone to receive your calls. To use the wrap-up mode, you must program a Do Not Disturb feature button (refer to the programming section of this user’s guide for details). ·To place your telephone in an off-duty mode, — pressOPTIONS, — pressNEXTtwo times, — pressDND, — pressON, — pressSPKRto end. Calls will ring at another departmental telephone. ·To return to on-duty mode, repeat the above procedure but press OFF instead of ON. NOTE: When you are in the Do Not Disturb mode and a call comes in from another station, yourITCMlight will flash and your LCD will display the station attempting the call. You may choose to pick up the call; when you hang up, your telephone returns to the Do Not Disturb mode until you turn it off. ·To place station in wrap-up mode, — pressHOLD, — pressDNDfeature button (preprogrammed). Calls will ring at another departmental telephone. ·To return to on-duty mode, repeat the above procedure. Using The Other Telephone Features 70 – Impression LCD Speakerphone
7.14 Relocating Your Telephone If your installer has equipped your system with automatic set relocation, you can move your telephone to another location and be given a choice (through a display prompt) as to whether you want to keep your previous programming or use the programming in the new location. Respond to the prompt according to your need. ·To maintain the extension number and programming features from the old location, — connect the telephone line cord to the new jack, — note the flashingHOLDlight and press theHOLDbutton while the light is still flashing (your telephone immediately assumes the features from the previous location), —OR— — do nothing until theHOLDlight stops flashing (your telephone automatically assumes the features from the previous location). ·For your telephone to assume the extension number and programming features from the new location, — connect the telephone line cord to the new jack, — note the flashingHOLDlight, and press the # button while the light is still flashing (your telephone immediately assumes the features from the new location). Using The Other Telephone Features Impression LCD Speakerphone – 71
7.15 Sending A Paging Announcement There are several ways to make a public announcement to all or a portion of your location. Your system might be arranged with an external paging unit that you access by pressing a line button or by dialing a special code. This unit sounds the announcement over an external speaker unit. Your system may provide an all-call or a zone page feature that you access by dialing special codes. This arrangement sounds the announcement through the telephone speakers. All-call sounds the announcement through all telephones, while zone paging sounds it only through those telephones located in a specific area. Check with your system administrator to determine the type of paging that you should use and the method that you should use to access it. NOTE: You can program a special all-call/zone paging button if you need it for quick access to the feature. See the programming section of this user’s guide for details. ·If your system provides an external paging unit, — lift handset, — pressITCM, then dial extension number of station equipped and enabled for paging (see programming section of this user’s guide), —OR— — presspagingbuttonassignedbytheinstaller, —OR— — pressITCM, —dial89for special paging port, — make announcement, — hanguptoend. Using The Other Telephone Features 72 – Impression LCD Speakerphone
·If your system provides all-call or zone paging, — lift handset, — pressITCM, —dial87for all-call, —OR— —dial84,85,or86for zone 1, 2 or 3, — make announcement, — stay on line if awaiting a reply (known as “meet-me” page), —OR— — hanguptoend. NOTE: If you have programmed paging buttons, use them instead of the dialing codes shown above. ·To make a reply to a “meet-me” page, — lift handset of nearest telephone, — press ITCM, —dial88, — meetpagingpartyonline. Using The Other Telephone Features Impression LCD Speakerphone – 73
7.16 Setting The Volume Control Your telephone has a rocker-type volume control. This is a multipurpose control that you can use to set the volume, or loudness, of the ringer, the speaker, the handset, the headset, and the group listening mode. Your LCD displays new setting when volume button is pressed. ·There are fourringerloudness levels (your installer may enable ringer off as well). Set them as follows: — while your telephone is idle, pressVOLUME UPor VOLUME DOWNonce for each change in loudness (four different levels available) that you desire. The ringer sounds once for each change as an example of the current setting. Your final change in volume becomes the new default setting and will result in your telephone ringing at that level for all future calls (until you change the default by repeating the above procedure). ·There are eightspeakerloudness levels. Set them for the current call as follows: — while on a call, pressVOLUME UPorVOLUME DOWN once for each change in loudness (eight different levels available) that you desire. ·There are eighthandsetloudness levels (13 levels when the installer marks the station as a hard-of-hearing station). Set the levels for the current call as follows: — while on a call, pressVOLUME UPorVOLUME DOWN once for each change in loudness that you desire. ·There are thirteenheadsetloudness levels. Set the loudness for the current call as follows: — while on a call, pressVOLUME UPorVOLUME DOWN once for each change in loudness (thirteen different levels available) that you desire. Using The Other Telephone Features 74 – Impression LCD Speakerphone