Comdial Impact Dsu Ii Lcd Speakerphone Instructions Manual

Answering Calls
Answering Outside Calls
A call that rings on an outside line sounds long, single-tone bursts and lights the line
status light. If the installer enabled ringing line preference at your station, an orange
light flashes next to the line that your station answers when you lift the handset; a red
light flashes for any other ringing line.
Also, when an outside call rings at your station, the LCD screen displays any caller
ID information that your station is programmed to receive.


When you...

Answering Intercom Calls
Your station receives intercom calls in one of two ways depending upon system
programming. In avoice-firstsetting, a short tone is followed by the caller’s voice
heard on the speaker. With atone-firstsetting, the telephone rings in a distinctive
pattern and the user of the receiving station must take action to answer.


When you hear an intercom tone followed by a caller’s
voice,
1.SPEAKtoward the telephone to answer,OR LIFThandset if
privacy is desired.


When you hear intercom...

Caller ID (Automatic Number Identification)
The number of the calling party will be displayed if your telephone has been
assigned Caller ID service and you have one of the following:

Lines that ring audibly at your station.

Lines that ring audibly at another station that you answer with call pickup.

Lines that are transferred to your station.
Incoming call numbers are displayed in the upper half of the LCD. If caller’s name is
available, it is displayed in the lower half of the LCD. If another call...

Holding Calls
Basic Hold
You can place a call on hold and retrieve it later. With a regular hold, you can pick up
the held call at your telephone or another user can pick the call up at a telephone
sharing the held call line appearance.


To place a call on hold,
1.PRESSHOLD. The light above your line button begins to blink.


To retrieve a held call,
1.PRESSline button of the held call (with winking green light),OR
PRESSTA P.
2.SPEAKtoward telephoneOR LIFThandset if privacy is desired.
Exclusive Hold...

Hold Recalls
After a call has been on hold for the period of time (set by the installer of your
system), the system causes three quick hold recall tone bursts to sound at your
telephone and the flash rate of the line button becomes faster. If the call is on
exclusive hold, it will revert to manual hold after the hold recall period has expired.


If a held line is recalling, choose one of
the following:
1.SELECT
HOLD(interactive button) to place the
call on hold at your station and restart hold timer....

Call Pickup
The Impact system offers three distinct methods to answer incoming calls that are
ringing at other stations.
Group Call Pickup
The installer often arranges several telephones together in a user group. If your
telephone is so arranged, you can answer calls that are ringing at other stations
within your particular group.


To answer a call that is ringing within your group,
1.PRESSINTERCOM.
2.DIAL
.
3.SPEAKtoward telephoneOR LIFThandset if privacy is desired.
Directed Call Pickup
Also, you...

To monitor another telephone,
1.OBSERVEthe BLF light indications next to the Direct Station
Select (DSS/BLF) button:
Off = Station is idle
Flashing (if programmed) = Station has an incoming call
On = Station is busy


To call an idle monitored station or to answer one that is
ringing,
1.NOTEthe BLF light condition.
2.PRESSassignedDSS/BLFbutton.
3.SPEAKtoward telephoneOR LIFThandset if privacy is desired.
LCD Speakerphone Station User’s Guide 19
GCA70-281 Answering Calls
Your
Station
HOLD SHIFT
TA P...

Receiving Subdued Off-Hook
Voice Announcements (SOHVA)
Handling an Incoming SOHVA
This feature allows an intercom caller to break into your call by making an
announcement through your handset receiver. The distant party that you are
currently talking to cannot hear the announcement made by the SOHVA caller.


To respond to a SOHVA verbally,
1.PRESS AND HOLDMUTE.
2.SPEAKinto handset. Distant party cannot hear
your response.
3.RELEASEMUTEafter response is complete to
return to distant party.


To respond...

Voice Announce Blocking
If your system installer makes this feature available, you can prevent voice
announcements from sounding over your telephone speaker if you wish. This
feature also blocks Subdued Off-Hook Voice Announcements (SOHVA) and
displays
Access Deniedin response to attempted SOHVAs.


To block (unblock) all voice-announced calls,
1.SELECT
OPTIONS.
2.SELECT
NEXTuntil
VABappears.
3.SELECT
VAB.
4.SELECT
ONto block (OR
OFFto unblock).
5.PRESSSPEAKERto end.
LCD Speakerphone Station User’s Guide...

Notes
Answering Calls GCA70-281
22 LCD Speakerphone Station User’s Guide