Comdial Impact Dsu II Attendant Instructions Manual

D
Data Interface Unit (DIU)
This optional unit provides connections for your standard multiline digital telephone and
Industry Standard Telephone (IST) device such as a FAX machine or answering machine.
Departmental Station Operation
The operation of stations that are organized into departments.
Dial By Name
This feature allows users to employ any two-line display, LCD speakerphone and its interactive
buttons to search through an index of names, locate a desired station name or system speed dial
name,...

H
Handsfree Answer Inhibit
A telephone can be set to block voice calls sent to it over the speaker.
Hookflash
Action that occurs when the TAP button is pressed. Needed for activating host system features.
Hookswitch
The switch on a telephone which, when depressed manually or by the handset, disconnects a call.
I
IMIST
Module which allows the connection of an external device to a Comdial digital telephone.
Industry Standard Telephone (IST)
Analog telephone with only a basic 12 button keypad and no...

M
Meet-Me Answer Page
Any user can dial a code in response to an all-call or zone page and be connected to the paging
party in a private conversation.
Messaging
Turning on a telephone lamp to let the user know that a message awaits pickup and leaving a
message on the display of a telephone that gives information on your status.
Mute
A fixed feature button that keeps a distant party from hearing your conversation. This button also
lets you adjust the telephone display contrast from light to dark.
N
Night...

Q
Queue
Method by which a station user waits for an available line by dialing a code and waiting for the
system to call back.
R
Response Messaging
Responding non-verbally to a calling station by pressing a programmed button that sends a
message to the calling station’s display.
Ringing Line Preference
An automatic connection to any outside line ringing at the station when the station handset is
taken off-hook.
Ringing Tones, Personal
A telephone can be arranged to ring in one of six distinctive tones.
S...

System Alarm Reporting
Allows you to view (through the LCD telephone screen) the various system alarms and the
stations with which those alarms are associated.
System Speed Dial
System speed dialing provides system users with a repertory of up to 500 numbers that they can
dial from any telephone in the system. The installer or the attendant is responsible for storing the
system speed dial numbers.
T
TAP (Flash/Recall)
Depending on your system’s programming, this button gives you a fresh dial tone or...

U
Unscreened Call Transfer
Allows users to transfer line or intercom calls from one station or group to another without first
announcing them.
Unsupervised Conference
After a establishing a conference between two outside parties, the originator drops out leaving a
line to line unsupervised connection with the remaining parties.
V
Voice call
A verbal intercom call.
Voice Announce Blocking (VAB)
A telephone can be set to block voice calls sent to it over the speaker.
Z
Zone Paging
Paging through the...

Index
A
Account Codes
entering for incoming calls, 69
entering for outgoing calls, 69
forced verification of, 69
programming a button, 57
SMDA report regarding, 95
All-Call Paging, 70
Answering Calls
night-transferred calls, 19
outside calls, 13
Assist
messaging, 50
programming an Assist button, 61
Autodial Numbers, 52
programming, 52
Automatic Dialing, 27
See AlsoAutodial Numbers
See AlsoSpeed Dial Numbers
Automatic Number Identification, 19
SeeCaller ID
Automatic Redial, 62
Automatic Set Relocation,...

Departmental Call Distribution (DCD)
SMDA reports regarding, 95
Dial By Name, 79
Dialing
SeeCalling
Dialing Modes
switching between, 77
Digital Voice Announcing (DVA)
programming, 98
recording messages, 99
types of messages, 99
Direct Inward Station Dialing (DISD)
description, 97
options, 97
Direct Station Select (DSS) Button
associated lights, 10
programming, 51
using with Assist Button, 50
Directed Station Hold, 44
DISD
SeeDirect Inward Station Dialing
Display
abbreviation list, 105
Do Not Disturb...

I
IMIST Module, 82
Intercom Button
functions, 8
meaning of associated light, 11
L
Last Number Redial, 28
LCD Display Abbreviations, 105
LCD Messages
creating, 85
message table, 49
turning on, 48
Lights, Display, 10
Line Access From Any Station, 19
Line Groups
code numbers, 63
queuing for, 35
selecting, 63
selecting when programming, 53
SMDA reports regarding, 95
M
Making Calls
SeeCalling
Message Waiting Light
basic function, 6
turning off, 47
turning on, 46
Music
selecting, 67
setting music on hold, 94...

R
Redialing
automatic, 62
last number dialed, 28
programming a button, 62
storing numbers for future redial, 29
Response Message Delivery, 50
Response Messaging, 59
creating messages, 85
programming a button, 59
responding to SOHVA using, 22
Ringer
connecting an external ringer, 74
selecting a personal tone, 3
setting the volume, 64
turning off, 4,64
S
Saved Number Redial
programming a button, 57
using with Caller ID, 19
Service Observing, 77
Shift Button
functions, 8
Speaker Button
function, 9
meaning...