Comdial Express Instructions Manual

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							Glossary 
A 
All-call paging: Paging through the intercoms of all stations in 
the system. 
Automatic callback: System will ring a calling telephone when 
a busy called telephone becomes idle. 
Automatic dialing (or Autodialing): Using programmable but- 
tons to store numbers for one- or two-button dialing. 
Automatic redialing: Turning on a program that automatically 
redials the last number dialed once a minute for 10 minutes. 
C 
Call forward: Designating another telephone to receive inter- 
com calls normally directed to the user’s telephone. 
Call park: Placing an active call at a particular telephone in 
system hold (park orbit) and retrieving it by any telephone. 
Call pickup: Answering a call at one telephone when it is ringing 
at another telephone. 
Call transfer: Transferring a call from one station to another. 
The transfer can be screened, i.e., you find out who is calling and 
announce them to the party being called; or unscreened, i.e., you 
transfer the call without identifying the calling party to the called 
paw. 
Central message desk: A station that has been assigned to 
control message waiting lights and deliver messages to other 
stations in the system. 
Class of Service programming: Customized programming of 
your system by the installer that establishes the basic operating 
parameters of the system and individual stations. 
D 
Direct Station Selection/Busy Lamp Field (DSSBLF): Using 
one button to place intercom calls; the button is sometimes 
referred to as a DSS button. Busy lamp field or BLF is a term for 
a light that identifies current call status of DSS station. 
Do not disturb: A mode that disables incoming call ringing and 
intercom calling. 
Dual Tone Multiple Frequency (DTMF): The tones made by 
your telephone when you dial. 
i:.: 
:I:. 
: :. 
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							Dynamic line key: System temporarily assigns a normally un- 
assigned line to an idle line button for certain call handling 
operations. 
E 
Exclusive hold: Only the telephone placing the call on hold can 
retrieve it. 
Executive Override: Breaking into a conversation at a busy 
called telephone. This intrusion is announced by several quick 
tone bursts over the conversation. 
Extended DTMF: This feature lets you lengthen the DTMP 
tones. You may have to do this when accessing certain com- 
puterized equipment. 
H 
Handsfree Answer Inhibit: A telephone can be set to block a 
verbal response to a voice-announced intercom call. 
Hookflash: Action that occurs when the TAP button is pressed. 
Needed for activating host system features. 
Hookswitch: The switch on a telephone which, when depressed 
manually or by the handset, disconnects a call. 
K 
Keypad: Buttons 0 through 9, + and # used for dialing numbers. 
L 
Last number redialing: Automatically dialing the last number 
dialed. 
M 
Messaging: Turning on a telephone lamp to let the user know 
that a message awaits pickup and leaving a message on the display 
of a telephone that gives information on your status. 
Mute: A fixed feature button that keeps a distant party from 
hearing your conversation. This button also lets you adjust the 
telephone display contrast from light to dark. 
N 
Night transfer: Transferring incoming calls to a particular sta- 
tion(s) for off-hour answering. 
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							0 
Off-hook voice announce: The ability to make a voice an- 
nouncement to a busy station. The announcement can be secure 
(heard through the handset receiver), or non-secure (heard 
through the telephone speaker). 
P 
Personal ringing tones: A telephone can be arranged to ring in 
one of four distinctive tones. 
Prime line: A line designated to a particular telephone and 
automatically selected when the handset is lifted. 
Programmable buttons: Each telephone or station has buttons 
that can be user-programmed for autodialing numbers or feature 
codes, or other special purpose dialing requirements. 
Pulse/Tone switching: Changing from pulse/rotary dial signals 
to tone/DTMF signals. 
R 
Response Messaging: Responding non-verbally to a calling sta- 
tion by pressing a programmed button that sends a message to the 
calling station’s display. 
Ringing line preference: An automatic connection to any out- 
side line ringing at the station when the station handset is taken 
off-hook. 
S 
Saved number redialing: Saving a last manually dialed number 
for later autodialing. 
Secure off-hook voice announce: A private announcement that 
can be made to a busy party which they hear through the receiver 
of their handset. 
Speed dialing: 
Autodialing using the keypad buttons. Speed 
dialing can be station calls (personal and accessed by only one 
specific user) or system calls (numbers used and accessed by 
anyone in the system). 
T 
TAP: Depending on your system’s programming, this button 
gives you a fresh dial tone or activates a hookflash. 
Tone call: A ringing intercom call. 
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							IkadConfi A fixed feature button that allows you to transfer 
outside calls and set up conference calls. 
V 
Voice call: A verbal intercom call. 
Voice announce blocking: A telephone can be set to block voice 
calls sent to it over the speaker. 
2 
Zone paging: Paging through the intercoms of some stations or 
departments in the system. 
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							Index 
A 
Account code entry 35 
All-Call paging 45 
Answering calls 
Intercom 9 
Night transfer 10 
Outside 9 
Pages 45 
Automatic callback 16 
Automatic dialing 
Programming 29 
Using 16 
Automatic redialing 16 
B 
Background music 35 
C 
Call forwarding 36 
Call override features 36 
Call park 20 
Call pickup 9 
Call waiting 37 
Conference calls 
Add-on conference calls 23 
Multiline conference 23 
Three inside stations 24 
D 
Direct station hold 19 
Display contrast adjustment 38 
Do not disturb 38 
DTMP 38 
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							E 
Exclusive hold 19 
Executive override 36 
Extended Dual Tone Multiple Frequency (DTMF) 
3 8 
H 
Hold recall 20 
Holding calls 
CaU park 20 
Direct station 19 
Exclusive 19 
Manual 19 
I 
Intercom calls 
Answering 9 
Making 14 
Programming numbers 
3 1 
L 
Last number redialing, using 
18 
LCD messaging 
Turning off 26 
Turning on 26 
M 
Making calls 13 
Conference 23 
Intercom 14 
Outside 13 
Manual hold 19 
Message waiting light 25 
Receiving message 25 
Turning off 25 
Turning on 25 
I. 
/‘. 
/ 
: ‘: 
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							Messaging 
LCD 26 
Response 26 
Station-to-station 27 
Mute button 39 
N 
Night transfer, answering 10 
0 
Off-Hook Voice Announce (OHVA) 
Making 15 
Responding to 10 
Outside calls 
Answering 9 
Making 13 
Programming numbers 30 
P 
Paging 
All-call 40 
Answering (“Meet-me”) 40 
Over PA system 40 
Zone 40 
Personal Ringing Tones 
4 1 
Privacy 41 
Programming 
Autodial numbers 29 
Automatic redialing 33 
Feature codes 3 1 
Intercom numbers 3 1 
Outside numbers 29 
Response messaging 32 
Station speed dial numbers 
Pulse/Tone switching 41 32 
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							R 
Response messaging 
Programming 33 
Using 26 
Ringing tones, personal 40 
S 
Saved number redialing 
Using 18 
Secure Off-Hook Voice Announce (SOHVA) 
Making 15 
Responding to 11 
Service observing 37 
Speakerphone operation 6 
Speed dialing 
Station 17 
System 17 
Station speed dial programming 33 
Station-to-station messaging 
Turning off 26 
Turning on 26 
T 
Transferring calls 
Screened transfer 21 
Unscreened transfer 21 
V 
Voice Announce Blocking 41 
Z 
Zone paging 40 
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							Frequently Called Numbers