Comdial Express Instructions Manual
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This user guide is applicable for the following system and telephone models: System Models: X34FT Rev. A and later X6OFT Rev. A and later XSOPT Rev. A and later Telephone Models: 601OS-XX 6016S-xx 6102X-Xx 611OS-XX 6110X-Xx 6116S-xx 6116X-xx
TABLE OF CONTENTS UsingThisGuide .................................. ..I Knowing Your Telephone ............................ .2 Using Your Speakerphone ............................ .6 WhattheLightsMean ............................... .7 WhattheRingsMean ............................... .7 Using Your Telephone ............................... .9 AnsweringCalls ................................. . MakingCalls.. ............................... ..13 Holding Calls .................................. .19 TransferringCalls ............................. ..2 1 Making Conference Calls ........................ .23 Messaging.. ................................. ..2 5 Programming Your Telephone ........................ .29 Autodial Programming .......................... .29 Station Speed Dial Programming .................. .32 Response Message Programming .................. .32 Automatic Redial Programming ................... .33 Using Miscellaneous Features ........................ .35 Account Code Entry ............................ .35 .35 Background Music ............................. CallForwarding................................. 6 Call Override Features .......................... .36 CallWaiting.................................... 7 Display Contrast Adjustment ..................... .38 Do Not Disturb ................................ .38 Extended Dual Tone Multiple Frequency (DTMF) .... .38 MuteButton.................................... 9 Paging ...................................... ..4 0 Personal Ringing Tones .......................... .41 Privacy........................................4 1 Pulse/Tone Switching ........................... .41 Voice Announce Blocking ........................ .41 Glossary ........................................ ..4 9 Index.............................................53 . l/l
Figures 1. 16-Button Corndial Express Telephone ................ .4 2. IO-Button Comdial Express Telephone ................ .5 Tables 1. Quick Reference Guide ........................... ,42 2. Display Summary ............................... .43 iv
Using This Guide In the United States, the Comdial Express is one of the finest telephone systems available. To help you use your Express telephone to its fullest capacity, we have written a clear, com- prehensive user guide. This guide is divided into eight sections, each of which is marked with a tab for easy access. These sections tell you how to: l Answer calls, l Makecalls, l Hold calls, l Transfer outside calls, l Make conference calls, l Leave messages, l Program your Express telephone, and l Perform miscellaneous functions. For your convenience, a quick reference guide, a glossary and an alphabetical index are included in the back of this user guide. If you have an LCD speakerphone (Figure l), Table 3 gives you a summary of what you will see in the display and when you will see it.
Knowing Your Telephone The following features on your Comdial Express telephone are explained in terms of what they allow you to do. The telephones in Figures 1 and 2 are the same except for the additional program- mable buttons and the display shown in Figure 1. l Hold Button - Places a line on hold - Stores pauses in number sequences while programming - Used for programming and accessing second level autodials 0 Volume Control - Regulates the volume of the speaker and the handset 0 Intercom Button (ITCM) - Selects an intercom line - Initiates many of the features of the Express l Ringer Volume Control (LO, HI, OFF) - Lets you vary ringer volume from low to high to off l TAP Button (must be preprogrammed for either function) - Recalls dial tone, or - Activates host system features * Transfer/Conference Button (TRANSKONF) - Transfers calls - Sets up conference calls * Mute Button - Keeps the person on the line from hearing your conversation - Adjusts the contrast of the display from light to dark e Speaker Button (SPKR) - Turns your speaker on or off - Disconnects a call when your handset is on-hook - Ends or cancels programming * Message Waiting Light - Tells you that there is a message for you Continued on next page . . .
Knowing Your Telephone (continued) l Programmable Buttons - Allow you to program your telephone for automatic dialing functions - Allow you to program your telephone for Direct Station Selec- tion (DSS) - Show which lines are either in use or on hold (red light) - Show which lines are in use by you (green light) l Dual-Line Alphanumeric Display - Displays time, day and date - Keeps you apprised of the status of your telephone - Provides programming prompts . Headset Jack (used only with a 16-button speakerphone) - Allows you to use your telephone privately and handsfree - Helps improve operation of high-call-volume businesses 3
A (Lines or DSS/BLF) Lines or DSS/BLF) Auto Redial Button Button (Default) Figure 1. 16-Button Comdial Express Telephone
Keypad Buttons- TkansferEonference (Lines or DSS/BLF) Light Button Control Button Figure 2. lo-Button Comdial Express Telephone
Using Your Speakerphone A speakerphone gives you the freedom to use your telephone without lifting the handset. After initial contact is made, you can carry on a telephone conversation and still be free to do other things. Whenever the instructions “Lift the handset to talk” appear in this guide, they may be ignored if you have a speakerphone. During the course of a conversation you can always switch from the speakerphone to the handset for privacy. To do this, just lift the handset and talk. To return to speakerphone use, press the SPKR button and hang up the handset. To manually place a call using your speakerphone: 1. Press the line button or the 0 ITCM button. 2. Dial the number. 3. When party answers, talk. I To autodial using your speakerphone, just press the programmed button and talk when your party answers. I To answer a call with your speakerphone: 1, Press the line button with flashing red light. 2. When party answers, talk. To end a call with your speakerphone, just press 0 SPKR . i i