Comdial Express Instructions Manual

							Speed Dialing (continued) 
If off-hook and on a line: 
l Press “OLD . 
0 
0 
Dial a plus the memory location digits 
(01 through 99). 
Last Number Wedialing 
The last number dialed can be automatically redialed with a one- 
or two-button action. 
l Press # 
0 . (If on line listening to dial tone, 
press 
0 “OLD , then press # 0 .) 
0 Listen for ringing or busy tone. 
- Ringing tone: When party answers, pick up hand- 
set. 
- Busy tone: Press SPKR to disconnect. 
0 
Saved Number Redialing 
The first 16 digits of the last manually dialed number can be saved 
for later redial. 
To save the number, 
0 Press button preprogrammed for this purpose. 
To dial a saved number, 
0 Lift handset. 
* Press “OLD 
0 , then press preprogrammed button. 
NOTE: You can store only one 16-d&t number at a time. 
. 
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							Holding Calls 
Manual Hold 
To place a call on hold, 
l Press ‘OLD 
0 
To retrieve a held call, 
l Press line button with flashing light, 
ma 
l Press TAp 0 if station does not have line appearance. 
Exclusive Hold 
This means that only you can retrieve the held call on your 
telephone. 
. 
I w 
- 
To place on exclusive hold, 
l Press “OLD twice. 
0 
To retrieve exclusive hold, 
l Press line button with flashing light. 
. .m 
l Press TAP 
0 if station does not have line appearance. 
Direct Station Hold (parking a call to a station) 
To place a call on direct hold, 
l While on line, press 
0 lTCM . This places the outside call 
on hold. 
0 
Dial @ 8-, @ plus the extension number of 
the station receiving park. L._ >y.; :...,..+ 
Continued on next page... !‘>T$ p: 
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79  
						

							Direct Station Hold (continued) 
To retrieve a direct hold call, 
* Fr;m@[email protected], 
To cancel a direct hold call from station that placed call on hold, 
a 
Dial a @ plus extension number of the station 
holding the call. Doing this reconnects you to the outside 
line. 
Call Park (parking a call to an orbit) 
To park a call in one of nine orbits, 
l While on line, press @a* 
l Dial a park zone access code (91 through 99). 
To retrieve a parked call, 
o From any station, press @a* 
0 Dial the park zone access code (91 through 99). 
Hold Recall Feature 
After a preprogrammed length of time, a call placed on hold will 
automatically ring back to the telephone that placed it on hold. 
If the call is on exclusive hold, it will revert to manual hold after 
the hold recall time period. The call can then be retrieved by 
anyone with that line appearance. 
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							Transferring Calls 
When transferring a call you can either identify the caller before 
you transfer (screened) or you can transfer the call without 
identifying the caller (unscreened). 
Screened Transfer 
To screen and transfer a call to another station in the system, 
l Answer call. 
l Press CONK . 
e Call is placed on hold automatically. 
l Dial extension number of party to be transferred to. 
ma 
Press DSS button for one-button intercom calling. 
I 
A 
l When intercom party answers, announce call. 
l Hang up handset. 
If the called party is busy or does not answer, 
l Press CONF t0 retI-&% Call. 
e 
Unscreened Transfer 
To transfer an unscreened call to another station in the system, 
l Answer call. 
. Press COW . 
e? Call is placed on hold automatically. 
l Dial extension number of party to be transferred to. 
ma 
Press DSS button for one-button intercom calling. 
Continued on next page . . 
21  
						

							Unscreened Transfer (continued) 
l Hang up handset. 
NOTE: If the station to which unscreened tran.$ers are ma& is busy, 
the transjierred calls will camp-on at the station. Each call will 
automatically ring the station when it becomes idle. 
* If a transferred call is not answered after a preprogrammed 
time, it will ring back to your station. 
e Answer by pressing flashing line key. 
: 
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22  
						

							Making Conference Calls 
Multiline Conference 
(2 outside lines, 1 inside station) 
To set this up: 
l Make first outside call. 
l Press 
cii3 CONF . Outside call is placed on hold automatically. 
l Make second outside call. 
l 
press CONF 
c-2 . Conference is established. 
To remain in conference with one conferee, 
_: :‘. 
\‘ ..i 
l Press the line button of the remaining party. 
To drop out of established conference, 
l Dial 
0 # and hang up. 
Add-On Conference Calls 
(1 outside line, 2 inside stations) 
To set this up: 
Establish outside call. 
ically. - 
Dial extension number of intercom party. 
Wait for answer, then announce your conference inten- 
tion. (Ask called party to lift handset.) 
I 
press CONF . 
e Outside call is placed on hold automat- 
press CONF . 
e A three-way connection is established. 
NOTE: Conference volume levels are dependent upon the 
quality of the ez?ernal lines. ! 
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23  
						

							Three Inside Stations 
To set up a three-party internal conference: 
l Make first internal call. 
0 
Press @. Internal call placed on hold automatically. 
l Establish second internal call. (Ask called party to lift 
handset. 
0 
Press @. Conference is established. 
To drop one conferee and remain in conference with other con- 
feree: 
e Stay on line when one party hangs up. 
: . . 
24  
						

							Messaging 
Message Waiting Light 
If your station has been designated as a central message desk, you 
can turn on the message waiting light (above HOLD) of any 
telephone from your station to let the user know that a message 
awaits pickup. 
To receive a message at an alerted station, 
Observe flashing light. 
Lift handset. 
Press @@. 
Connection to station that left message is automatic. 
To turn on the message waiting light, 
l Press-a@ . 
l Dial extension number of station to be alerted. The mes- 
sage waiting light of called station will flash. 
To turn off the message waiting light, 
l Press @a@ . 
l Dial extension number of station that was alerted. The 
1 message waiting light of called station will turn off. 
To turn off the message waiting light during message-delivering 
conversation. 
: 
e Press lTCM . 0 
25 
: 
. . :  
						

							&CD Messaging 
System-supplied messages can be set at a station to be received 
or displayed by a calling LCD speakerphone. These messages 
give information on the status of the telephone user. 
In the back of this guide there is a list entitled “LCD Messages.” 
Fill it in after the attendant gives you the List of messages. 
To turn on message, 
l Dial the desired code number from yourmessage list. The 
default messages of “Back At” and “Call” may be used: 
For default message 1, which is “Back At,” dial time 
in twelve-hour format using the # as a colon. 
For default message 2 which is “Call,” dial 
telephone number of where YOU will be. 
l Press 
eor(---J - MNTR . Intercom light flashes steadily. 
To turn off message and your intercom light, 
* Press @a@@ . 
Response Messaging 
When you receive a secure off-hook voice announce, an off-hook 
voice announce or a tone-signalled intercom call, this 
preprogrammed feature lets you send a message back to the LCD 
of the calling station. 
The response messages are preprogrammed by the attendant and 
stored in the system. You may send them by pressing a program- 
mable button designated for sending messages 
NOTE: When you send a response message, the calling party will be dis- 
26  
						

							Station-To-Station Messaging 
When a station-to-station call is made and no one answers, the 
caller may leave a message by activating the BLF light at the 
called station if the calling station is stored as a DSS /BLF at the 
called station. 
To turn on message light, 
l Make intercom call. If there is no answer: 
l 
Dial a @ . BLF light at called station flutters. 
l To turn off message light, 
l Dial extension number of station to turn off light. 
To answer messaging, 
l Press DSS associated with lighted BLF light. 
If the cahmg station is not stored as a DSS at the called station, 
then the call will transfer to the central message desk, if 
programmed. Then the central message desk (usually the 
attendant’s station) can light the message waiting light of the 
originally called station. 
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