Comdial Express Instructions Manual

							Programming Your Telephone 
Autodial Programming 
Autodial is a feature that lets you: 
l Dial lengthy numbers using one or two buttons. 
l Store frequently used feature codes. 
Autodial can be stored: 
l At a blank programmable button, or 
l On a secondary level under a DSS button. 
Before you begin programming, write down: 
l The line(s) you will use to access the number. 
l The number or feature code you are storing. 
As you program numbers, fill in the identification strips on your 
telephone. Write first level numbers on the ID strips and secon- 
dary numbers on the index pullout directory in the front of your 
telephone. 
Because the programming steps for outside numbers, intercom 
numbers and feature codes vary slightly, they appear here as 
separate steps. 
Programming Outside Numbers 
1. 
2. 
3. 
4. 
. 
. 
l 
Press programmable button you want for storage. 
Press your line button or 0 (for any line). 
Dial the numbers to be stored: 
You can enter up to 16 digits. 
All digits on the keypad are valid. 
You may need a pause between numbers to compensate 
for differences in response time between your system and 
the host system. If you do, press the HOLD button to insert 
a pause. Then, continue dialing. 
Continued on next page . . . l 
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							Autodial Programming (continued) 
Programming Outside Numbers (continued) 
l If your system is behind a host system that needs a 
hookflash to access a feature, press the TAP button. Then, 
continue dialing. 
5. To continue storing, press the TRANWCONP button and 
repeat steps 2-4. 
6. Press SPKR to end. 
0 
You can store a number under a DSS button. Just repeat 
steps l-6, using the programmable button mentioned in 
step 2. 
Programming Outside Numbers Using Line Groups 
Line groups are represented as 1,2,3, and 4 on the keypad. The 
table below shows the line group and its corresponding keypad 
number. 
To store a number using a line group: 
1. Press @Baa. 
2. Press programmable button you want for storage. 
3. Press either 1 (9), 2 (Sl), 3 (82), or 4 (83) on the keypad. 
4. Dial the number you are storing. 
5. To store another number, press the TRANS/CONP button 
and repeat steps 2-4. 
! 6. Press SPKR to end. 
0 
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							Autodial Programming (continued) 
Programming Intercom Numbers (DWBLF) 
1. 
2. 
3. 
4. 
5. Press the DSS button you want for storage. 
Dial the intercom number to be stored. 
To store another number, repeat steps 2 and 3. 
Press SPKR to end. 
0 
Programming Feature Codes 
For convenience and quick access, you might want to store feature 
codes. Some examples of these are: 
l Call Forwarding (on and off) 
l CallPickup 
l Automatic Redialing 
To program feature codes, 
1. Press @@@)a. 
2. Press programmable button you are using for storage. 
3. Enter the codes for the feature. 
Example: For Call Forwarding to a specific extension, 
press @ a @ @ and extension 
of telephone you want calls forwarded to. 
4. To store another code, press the TRANSKONF button and 
repeat steps 2 and 3. 
5. Press SPKR to end. 0 
NOTE: See Quick Reference Guide in back of this guide for complete 
feature code listing. 
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							Station Speed Dial Programming 
Using the keypad digits, you may store frequently used telephone 
numbers that only you will access. Before you begin, make a list 
Of: 
l The storage location you are using (0 through 9 on the 
keypad). 
l The line the call will go over. 
l The telephone numbers or feature codes you are storing. 
Use the directory in the pullout index tray in front of your 
telephone to store the list. 
To program station speed dial numbers, 
1. Press @ a a @ . 
2. Press a keypad button (0 through 9) that you are using for 
storage. 
3. Choose the line to be used: 
- 0 = last line used or prime line (if assigned) 
- line key 
- ITCM = intercom 
- 1 through 4 = line groups 
4. Dial the number to be stored (up to 16 digits); if you need 
a pause between numbers, press the HOLD button. 
5. Press 
c3 CONF to continue entering numbers. 
6. Press @to end. 
Response Message Programming 
This program lets you set up a button to be used for making a 
non-verbal response to an OHVA, a SOHVA or an intercom call. 
The response appears in the display of the calling station. 
To assign a button for non-verbal response: 
Continued OR nexf page. 
II 
2. Press the programmable button you want to use for mes- 
sage access. 
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							Response Messaging Programming (continued) 
3. Dial@. 
4. Dial a message number (0 through 9). 
NOTE: Preprogrammed messages are created by the 
attendant. 
5. 
Press 0 SPKR to end. 
Automatic Redial Programming 
To program a button on your telephone for redialing calls you 
make that are either busy or do not answer, 
1. Press @a @ a. 
2. Press programmable button. 
3. Press # 
0 . 
4. Press SPKR to end. 
0 
When you push this programmed button after having made a call 
that is busy or doesn’t answer, the system will automatically dial 
the number evey minute for ten minutes and ring the number for 
approximately 30 seconds. To cancel auto redial, simply lift and 
replace the handset. 
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							Using Miscellaneous Features 
Account Code Entrv w 
If you need to enter an account code for the SMDA report while 
calling a number, you can do so using this feature. However, code 
entry is voluntary, i.e. if you do not enter a code, the call will 
continue to go through. 
To enter account code: 
1. Select line. The display on the LCD speakerphones will 
prompt for “Account Code” if programmed to do so. 
2. Press @a @@ . 
3. Dial account code. Listen for dial tone. 
4. Dial number you are calling. 
NOTE: If you hear an error tone after step 3, check the accouti code for 
validity. 
Background Music 
If supplied by your system, music can be set to play through your 
telephone speaker. 
To turn music ON: 
1. Press @ a a. Speaker light will turn on. 
2. Adjust loudness of music with speaker volume control. 
To turn music OFF: 
l Press @ a a. Speaker light will turn off. 
NOTE: Background music automatically turns ofSduring calls. 
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							Call Forwarding 
You can forward your calls to ring at another station. 
To forward intercom and prime line calls to another telephone: 
2. Dial extension number of telephone to which calls are to 
be forwarded. 
3. Hang up. 
To cancel intercom and prime line call forwarding: 
l Press@a@@ andhangup. 
To forward all calls to another telephone: 
1. Press @9 a a. 
2. Dial extension number of telephone to which calls are to 
be forwarded. 
3. Hang up. 
To cancel all call forwarding: 
l press@@ @ andhangup. 
NOTE: Your station will ring with a short ring burst each time a call is 
forwarded to remind you that your calls are being forwarded, 
Call Override Features 
Executive Override 
If your telephone has this feature, you can break into a conversa- 
tion at another station. When you make an intercom call and hear 
a busy signal: 
1. Dial (;j;) @ @ . Five short tone bursts will 
sound at the called station. 
2. Join in-progress call. 
Conhued on next page 
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							Call Override Features (continued) 
Service Observing 
For training purposes, this feature allows you, undetected, to 
monitor a conversation at another station 
To monitor an in-progress cab: 
1. While on-hook, press @a@@. 
2. Dial extension number of station you are going to monitor. 
3. Press @ to end. 
Call Waiting 
You can send a call waiting tone to a busy station and wait for an 
answer. 
To activate call waiting: 
1. Make intercom call and hear busy signal. 
2. Dial @ @a. CaLled party will hear tone. 
3. Remain on line, waiting for called party response. 
To cancel call waiting, hang up handset. 
To answer call waiting if you receive a call waiting tone while on 
a call: 
1. Hear short tone burst in receiver. 
2. Either place call on hold or complete present call and hang 
up. Waiting call will begin ringing. 
3. Lift handset to answer. 
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