Comdial Executech 2000 Instructions Manual
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Table 2. Display Summary (continued) Display Type When Displayed System Clock And Calendar Tue 1 3:05 Always displayed as top line of display. NOTE: Date and time are set by attendant as part of system programming. 47
Glossary A All-call paging: Paging through the intercoms of all stations in the system. Automatic callback: System will ring a calling telephone when a busy called telephone becomes idle. Automatic dialing (or Autodialing): Using programmable but- tons to store numbers for one- or two-button dialing. Automatic redialing: Turning on a program that automatically redials the last number dialed once a minute for 10 minutes. C Call forward: Designating another telephone to receive inter- com calls normally directed to the user’s telephone. Call park: Placing an active call at a particular telephone in system hold (park orbit) and retrieving it by any telephone. Call pickup: Answering a call at one telephone when it is ringing at another telephone. Call transfer: Transferring a call from one station to another. The transfer can be screened, i.e., you find out who is calling and announce them to the party being called; or unscreened, i.e., you transfer the call without identifying the calling party to the called pafly. Central message desk: A station that has been assigned to control message waiting lights and deliver messages to other stations in the system. Class of Service programming: Customized programming of your system by the installer that establishes the basic operating parameters of the system and individual stations. D Direct Station Selection/Busy Lamp Field (DSUBLF): Using one button to place intercom calls; the button is sometimes referred to as a DSS button. Busy lamp field or BLF is a term for a Light that identifies current call status of DSS station. Do not disturb: A mode that disables incoming call ringing and intercom calling. !: Dual Tone Multiple Frequency (DTMF): The tones made by your telephone when you dial. 49
Dynamic line key: System temporarily assigns a normally un- assigned line to an idle line button for certain call handling operations. E Exclusive hold: Only the telephone placing the call on hold can retrieve it. Executive Override: Breaking into a conversation at a busy called telephone. This intrusion is announced by several quick tone bursts over the conversation. Extended DTMF: This feature lets you lengthen the DTMF tones. You may have to do this when accessing certain com- puterized equipment. H Handsfree Answer Inhibit: A telephone can be set to block a verbal response to a voice-announced intercom call. Hookflash: Action that occurs when the TAP button is pressed. Needed for activating host system features. Hookswitch: The switch on a telephone which, when depressed manually or by the handset, disconnects a call. K Keypad: Buttons 0 through 9, +K and #used for dialing numbers. L Last number redialing: Automatically dialing the last number dialed. M Messaging: Turning on a telephone lamp to let the user know that a message awaits pickup and leaving a message on the display of a telephone that gives information on your status. Mute: A fixed feature button that keeps a distant party from hearing your conversation. This button also lets you adjust the telephone display contrast from light to dark. N Night transfer: Transferring incoming calls to a particular sta- tion(s) for off-hour answering. 50
0 Off-hook voice announce: The ability to make a voice an- nouncement to a busy station. The announcement can be secure (heard through the handset receiver), or non-secure (heard through the telephone speaker). Personal ringing tones: A telephone can be arranged to ring in one of four distinctive tones. Prime line: A line designated to a particular telephone and automatically selected when the handset is lifted. Programmable buttons: Each telephone or station has buttons that can be user-programmed for autodialing numbers or feature codes, or other special purpose dialing requirements. Pulse/Tone switching: Changing from pulse/rotary dial signals to tone/DThIF signals. R Response Messaging: Responding non-verbally to a calling sta- tion by pressing a programmed button that sends a message to the calling station’s display. Ringing line preference: An automatic connection to any out- side line ringing at the station when the station handset is taken off-hook. S Saved number redialing: Saving a last manually dialed number for later autodialing. Secure off-hook voice announce: A private announcement that can be made to a busy party which they hear through the receiver of their handset. Speed dialing: Autodialing using the keypad buttons. Speed dialing can be station calls (personal and accessed by only one specific user) or system calls (numbers used and accessed by anyone in the system). TAP: Depending on your system’s programming, this button gives you a fresh dial tone or activates a hookflash. Tone call: A ringing intercom call. 51
Trans/Conf: A fixed feature button that allows you to transfer outside calls and set up conference calls. V Voice call: A verbal intercom call. Voice announce blocking: A telephone can be set to block voice calls sent to it over the speaker. Z Zone paging: Paging through the intercoms of some stations or departments in the system. 52
Index A Account code entry 35 All-call paging 40 Answering calls Intercom 9 Night transfer 10 Off-hook voice announce 10 Outside 9 Pages 40 Automatic callback 16 Automatic dialing Programming 29 Using 16 Automatic redialing 16 B Background music 35 C Call forwarding 36 Call override features 36 Call park 20 Call pickup 9 Call waiting 37 Conference calls Add-on conference calls 23 Multiline conference 23 Three inside stations 24 D Direct station hold 19 Display contrast adjustment 38 Do not disturb 38 53
E Exclusive hold 19 Executive override 36 Extended Dual Tone Multiple Frequency (DTMFJ 38 H Hold recall 20 Holding calls Call park 20 Direct station 19 Exclusive 19 Manual 19 I Intercom calls Answering 9 Making 14 Programming numbers 3 1 Last number redialing, using 18 LCD messaging Turning off 26 Turning on 26 M Making calls Conference 23 Intercom 14 Outside 13 Manual hold 19 Message waiting light Receiving message 25 Turning off 25 Turning on 25 54
Messaging LCD 26 Response 26 Station-to-station 27 Mute button 39 N Night transfer, answering 10 0 Off-Hook Voice Announce (OHVA) Making 15 Responding to 10 Outside calls Answering 9 Making 13 Programming numbers 29 P Paging All-call 40 Answering (“Meet-me”) 40 Over PA system 40 Zone 40 Personal Ringing Tones 4 1 Privacy 41 Programming Autodial numbers 29 Automatic redialing 33 Feature codes 31 Intercom numbers 3 1 Outside numbers 29 Response messaging 32 Station speed dial numbers 32 Pulse/Tone switching 41 Q Queuing Line group queuing 13 Station line queuing 14 55
R Response messaging Programming 32 Using 26 Ringing tones, personal 41 S Saved number redialing 18 Secure Off-Hook Voice Announce (SOHVA) Making 15 Responding to 10 Service observing 37 Speakerphone operation 6 Speed dialing Station 17 System 18 Station speed dial programming 32 Station-to-station messaging Answering 27 Turning off 27 Turning on 27 T Transferring calls Screened transfer 21 Unscreened transfer 2 1 V Voice Announce Blocking 4 1 Z Zone paging 40 56