Comdial Executech 2000 Instructions Manual
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Station-To-Station Messaging When a station-to-station call is made and no one answers, the caller may leave a message by activating the BLF light at the called station if the calling station is stored as a DSS /BLF at the called station. To turn on message light, l Make intercom call. If there is no answer: . Dial a a . BLF light at called station flutters. To turn off message light, l Dial extension number of station to turn off light. To answer messaging, l Press DSS associated with lighted BLF light. If the calling station is not stored as a DSS at the called station, then the call will transfer to the central message desk, if programmed. Then the central message desk (usually the attendant’s station) can light the message waiting light of the originally called station. 27
Programming Your Telephone A utodial Programming Autodial is a feature that lets you: l Dial lengthy numbers using one or two buttons. :: l Store frequently used feature codes. Autodial can be store& * At a blank programmable button, or l On a secondary level under a DSS button. Before you begin programming, write down: l The line(s) you will use to access the number. l The number or feature code you are storing. As you program numbers, fill in the identification strips on your telephone. Write first level numbers on the ID strips and secon- dary numbers on the index pullout directory in the front of your telephone. Because the programming steps for outside numbers, intercom numbers and feature codes vary slightly, they appear here as separate steps. Programming Outside Numbers 1. Press @ @ @ Q-J . 2. Press programmable button you want for storage. 3. Press your line button or 0 (for last line used or prime line, if assigned). 4. Dial the numbers to be stored: @ You can enter up to 16 digits. * All digits on the keypad are valid. e You may need a pause between numbers to compensate for differences in response time between your system and the host system. If you do, press the HOLD button to insert a pause. Then, continue dialing. Continued on nextpage.. 29
Autodial Programming (continued) Programming Outside Numbers (cqntinued) I l If your system is behind a ,host- system that needs a hookflash to access a feature, press the TAP button. Then, continue dialing. 5. To continue storing, press the,TRANS/CONP button and repeat steps 2-4. 6. Press SPKA to end. 0 You can store a number under a DSS button. Just repeat steps l-6, using the programmable button mentioned in step 2. Programming Outside Numbers Using Line Groups Line groups are represented as 1,2,3, and 4 on the keypad. The table below shows the line group and its corresponding keypad number. 82 83 To store a number using a line group: 1. Press @$==a. 2. Press programmable button you want for storage. 3. Press either 1 (9), 2 (81), 3 (82), or 4 (83) on the keypad. 4. Dial the number you are storing. 5. To store another number, press the TRANWONF button and repeat steps 2-4. 6. Press SPKR to end. 0 Continued on nextpage . 30
Autodial Programming (continued) Programming Intercom Numbers (DSS/BLF) 1. 2. 3. 4. 5. Press the DSS button you want for storage. ::’ : . . Dial the intercom number to be stored. j.l To store another number, repeat steps 2 and 3. Press SPKR to end. 0 Programming Feature Codes For convenience and quick access, you might want to store feature codes. Some examples of these are: l Call Forwarding (on and off) l CallPickup l Automatic Redialing To program feature codes, 2. Press programmable button you are using for storage. 3. Enter the codes for the feature. Example: For Call Forwarding to a specific extension, press @ a @ @ and extension of telephone you want calls forwarded to. 4. To store another code, press the TRANSKONF button and repeat steps 2 and 3. 5. Press spKR to end. 0 NOTE: See Quick Reference Guide in back of this guide for complete feature code listing. 31
Station Speed Dial Programming Using the keypad digits, you may store frequently used telephone numbers that only you will access. Before you begin, make a list of: l The storage location you are using (0 through 9 on the keypad). l The line the call will go over. l The telephone numbers or feature codes you are storing. Use the directory in the pullout index tray in front of your telephone to store the list. To program station speed dial numbers, 1. Press @J a a @ , 2. Press a keypad button (0 through 9) that you are using for storage. 3. Choose the line to be used: - 0 = last line used or prime line (if assigned) - line key - ITCM = intercom - 1 through 4 = line groups 4. Dial the number to be stored (up to 16 digits); if you need a pause between numbers, press the HOLD button. 5. Press et3 COW to continue entering numbers. 6. Press @to end. Response Message Programming This program lets you set up a button to be used for making a non-verbal response to an OHVA, a SOHVA or an intercom call. The response appears in the display of the calling station. To assign a button for non-verbal response: 1. Dialemma. 2. Press the programmable button you want to use for mes- sage access. Continued on next page : . i:: 32
Response Messaging Programming (continued) 3. Dial@. 4. Dial a message number (0 through 9). NOTE: Preprogrammed messages are created by the attendant. 5. Press 0 SPKR to end. ;.’ i:,j j: Automatic Redial Programming To program a button on your telephone for redialing calls you make that are either busy or do not answer, 1. Press @a aa. 2. Press programmable button. 3. Press # 0 . 4. Press @to end. When you push this programmed button after having made a call that is busy or doesn’t answer, the system will automatically dial the number evey minute for ten minutes and ring the number for approximately 30 seconds. To cancel auto redial, simply lift and replace the handset. 33
Using Miscellaneous Features Account Code Entry If you need to enter an account code for the SMDA report while calling a number, you can do so using this feature. However, code entry is voluntary, i.e. if you do not enter a code, the call will continue to go through. To enter account code: 1. Select line. The display on the LCD speakerphones will prompt for “Account Code” if programmed to do so. 2. Press @@ @@J . 3. Dial account code. Listen for dial tone. 4. Dial number you are calling. NOTE: If you hear an error tone after step 3, check the account code for validity. Background Music If supplied by your system, music can be set to play through your telephone speaker. To turn music ON: 1. Press @a a.Speakerlightwilltumon. 2. Adjust loudness of music with speaker volume control. To turn music OFF: * [email protected]. MITE: Background music automatically turns oflduring calls. 35
Call Forwarding You can forward your calls to ring at another station, To forward intercom and prime line calls to another telephone: 1. Press @a @@. 2. Dial extension number of telephone to which calls are to be forwarded. 3. Hang up. To cancel intercom and prime line call forwarding: l Press@=@@ andhangup. To forward all calls to another telephone: 1. Press @Q a @. 2. Dial extension number of telephone to which calls are to be forwarded. 3. Hang up. To cancel all call forwarding: l press@=@ andhangup. NOTE: Your station will ring with a short ring burst each time a call is forwarded to remind you that your calls are being forwarded. Call Override Features Executive Override If your telephone has this feature, you can break into a conversa- tion at another station. When you make an intercom call and hear a busy signal: 1. Dial a @ @ . Five short tone bursts will sound at the called station. 2. Join in-progress call. Continued on next page 36