Comdial Dxp Digital Communications System Instructions Manual

Programming The Attendant Features 
Storing The System Speed Dial Numbers 
You can store up to 100 system speed dial numbers, at your attendant. 
telephone that every system user can access from his. or her telephone. 
Typically, these are numbers that are frequently called by many dif- 
ferent users and emergency numbers that you want readily available to 
everyone. Distribute a list of these stored numbers to the system users 
for their reference. 
Before you begin programming, use the record sheet on...

Programming The Attendant Features 
o-9 
* 
-# 
ITCM 
Button 
Conhwdonrht foliowingpge~... 
IQ  

Prpgramming The Attendant Features 
System Speed Dial Numbers 
(Record system speed dial here. Copy this sheet if you need more 
record space.)  

Transferring The Attendiznt Functions To The 
Alternate Attendant Telephone 
The system installer can arrange for another telephone to serve as an al- 
ternate attendant location. 
You can transfer the attendant functions, 
available at your telephone, to the alternate attendant telephone when- 
ever you wish to do so. 
To transfer attendant functions to the alternate attendant telephone or to 
mum the functions to your station, 
l press ITCM, 
l dial+k#OOOO, 
l dial 1 to enable transfer or dial 2 to...

Using Special Attendant Buttons 
Special Attendant Button Operations 
In addition to the many feature buttons the system can make available 
to any station, the DXP provides the attendant position with several spe- 
cial purpose feature buttons to enhance call processing. These special 
purpose buttons are described below: 
Alternate Button: When an attendant presses this button, all calls nor- 
. mally routed to his or her telephone are then routed to an alternate 
attendant’s telephone instead. In some...

Using Special Attendant Buttons 
l 
press the ALTERNATE button again. 
To establish a conference between the attendant station, a held call, and 
an active call, 
l press the installer-programmed BOTH button. 
If you wish to cancel the conference condition and return one of the 
lines to hold, 
l press HOLD, 
l press the line button for the held call you wish to re-engage. 
/ Programmable 
Buttons (May 
include installer- 
programmed 
Special Attendant 
Alternate button) 
. Programma ble 
Buttons...

Vsing Special Attendant Buttons 
To direct incoming calls to an overflow attendant during peak calling 
piOtIS, . l press the mstaller-programmed OVERFLOW button. If an over- 
flow attendant is programmed, the light next to the 
OVERFLOW button will illuminate and incoming calls will ring 
at both stations. 
To cancel, 
l press the OVERFLOW button again. 
To determine how many calls are queued at the attendant position and 
awaiting service (on hold, parked, or ringing), 
l press the installer-programmed...

Using Special Attendant Buttons 
Button / Programmable 
Buttons (May 
Include installer- 
programmed 
Special Attendant 
Alternate button) 
/Programmable 
Buttons  

Understanding The LCD Displays 
Display Summary 
The special displays shown on your telephone during attendant 
operation are summarized in this section. 
Display Qpe When Displayed 
Night Transfer 
Appearsindisplayifyoudial2todis- 
-1 *le. ‘ 
LCD Message Programming 
SYSTEM Aftery0udialITcM*#0*12,this 
LCD MESSAGES appears in the display. 
The message shows up in the display 
(ywwyyl whayou=@rit. 
Line Names 
LINE NAME 
LINE NUM: AfteryoudiallTcM*#0*43,this 
appears in tb display. 
New station name...

Understanding The LCD Displays 
Station Names 
New station name appears in display 
Station Message Detail Accounting 
(SMDA) Printout 
-1 
Aftery0udialITcM*#0*82,this 
appears in the display as you enter the 
nu&ermsponding to each one: 
1 =AIlnxords 
2 = Station reports 
3 = Lie report 
4 = Account code report 5 = Departmknt records 
6 = Auto reports 
7 = Delete records 
System Clock Setting 
Displayed when setting date and time. 
27