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Comdial Dxp Digital Communications System Instructions Manual
Comdial Dxp Digital Communications System Instructions Manual
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c DXP - Digital Communications System System User’s Guide For DigiTech Telephones (Attendant Supplement) -COMDlAtm
This user’s guide is applicable for the following telephone models: 77OOS-** Rev A through H 7714S-** Rev A through H 7714X-** Rev A through H . r
Table Of Contents Using This Supplement ............................. 1 Programming The Attendant Features ................ 2 Creating The LCD Messages ....................... 2 Line Disable Programming ........................ 6 Naming The System Telephones .................... 8 Naming The Telephone Lines ..................... 12 SettingTheNightTransferOfRingingMode.. ....... 16 Setting The System Clock ........................ 17 Storing The System Speed Dial Numbers ............ 18 Transferring The Attendant Functions To The Alternate Attendant Telephone ............ 21 Using Special Attendant Buttons .................... 22 Special Attendant Button Operations ............... 22 Understanding The LCD Displays ........... . ....... 26 Glossary Of Terms ................................ 29
Using This Supplement c Using This Supplement To help you use your attendant’s telephone to its fullest capacity, this’ supplement to the system user’s guide describes the attendant’s telephone and tells you how to use it. You can program special features on your telephone that am unique to attendant station operation. The instructions for programming these fea- tures and special attendant buttons are included in the sections titled l Programming The Attendant Features l Using The Special Attendant Buttons For your convenience, a display summary and a glossary of terms are included in the back of this supplement. The operation sections of the accompanying user’s guide define often- used features and provide instructions for their use. Please refer to the following sections of the user’s guide for mom information about your telephone’s basic functions: Knowing Your Telephone Understanding What The Lights Mean Using Your Telephone To Answer Calls Using Your Telephone To Make Calls Using Your Telephone To Place Calls On Hold Using Your Telephone To Transfer Calls To Another Telephone Using Your Telephone For Conferencing Telephones Together Using The Other Telephone Features Sending And Receiving Non-Verbal Messages Programming Your Telephone Understanding the LCD Displays Using Your Quick Reference Guide . .
Programming The Attendant Features Creating The LCD Messages System users send and receive non-verbal messages for display on LCD speakerphones. Users send these messages so that callers will know their status when they call and get no answer. Or they use a mes- sage to respond to a secure off-hook voice announcement, LCD mes- sages are either those that the DXP system provides or those that you create. The system provides five messages; you can add an additional 25 customized messages. This makes a total of 30 messages available for use. You can store customized messages in place of the default mes- sages if you wish, thus increasing the number of custom messages avail- able. Distribute a list of these LCD messages to the system usels for their reference. To store the LCD messages, proceed as follows: write your messages on the chart on page 7 1 (each message can have up to 16 characters), * use the letter code table (on page 70) to assign a number to each letter, write these numbers on the chart line beside the message letters, press ITCM, dial+##OOl2, dial a message location number (010 30), dial # to clear current message, compose your messages by dialing the two-digit codes that relate to the letters, dial # to save message, dial next location number, #to clear it, teradigit codes for the message, and +N to save, repeat previous step until all messages are stored, press SPKR to end. Example: Create a message that will read as “TAKE MESSAGE” and program it into message location number 3. - press ITCM, dial f # 0 * 12, - dialO3#, - dial 81,21,52,32 12 61,32,73,73,21,41,32 TAKE space MESSAGE - dial +#, and press SPKR to end. i-* 2
Programming The Attendant Features I Take Message H ITCM Button *.. Continutd on the flowing page. . . 3
Programming The Attendant Features CHARACIRR A B C D E F G H I N 0 P E R S T U V I W X E Y Z Letter Code Table 73 S 76 81 t 84 82 U 85 83 V 86 91 W 94 92 X 95 93 Y 96 13 2 16 4
Programming The Attendant Features LCD Message List Location Code Message Letter Codes 01 Back at system message 02 Cdl system message 03 Ask them to hold system message 04 Take a message system message 05 I will call back system message 06 1 08 I I
Programming The Attendant Features Line Disable Programming You can disable a line and make it unavailable for system use if it be- comes unusable for some reason. Disable a line as follows: . press ITCM, l dial+N#OO32, l dial l# - 99#, 001 - 128 for lines 1 - 128. NOTE: If the desired line code is kss than the digits, dial # once qfter you dial the code. For example, dial l# for line I or 19# for line 19. l press #to disable line (LCD speakerphone displays show a +# to indicate a disabled line), l press SPKR to end. To E-enable line, l repeat the previous procedure. 6