Comdial Dxp Digital Communications System Instructions Manual

							Understanding The LCD Displays 
System Speed Dial 
-1 Aftery0udialITcM*#0*02,this 
appearsinthedkplay. 
FI 
After entering storage locatioq one of 
the=messages aPPeam 
-OR- 
I 
I 
1 “Line Num her” XXX 
28  
						

							Glossary Of Terms 
Glossary 
A 
All-call paging: 
Paging through the intercoms of all stations in the sys- 
tem. 
Alternate Button: When an attendant presses this button, all calls nor- 
mally touted to his or her telephone are then routed to an alternate 
attendant’s telephone instead. 
Answer button: An installer-programmed button that allows a user to 
answer a call that is audibly ringing at his or her station (it is possible 
for more than one call to be ringing at the same time; however, only 
one of the calls will ring audibly). 
Automatic callback: System will ring a calling telephone when a busy 
called telephone becomes idle. 
Automatic dialing: Using programmable buttons to store numbers for 
one- or two-button speed dialing. 
Automatic redialing: Tuming on a program that automatically mdials 
the last number dialed once a minute for 10 minutes. 
B 
Both Button: This button provides a means for an attendant to estab- 
lish a conference between the attendant’s station, a current call, and the 
last call that was placed on hold. 
C 
Call forward: Designating another telephone to receive intercom calls 
normally directed to the user’s telephone. 
Call park: Placing an active call at a particular telephone in system 
hold (park orbit) and retrieving it by any telephone. 
Call pickup: Answering a call at one telephone when it is ringing at 
another telephone. 
Call transfer: Transferring a call from one station to another. The 
transfer can be screened, i.e., you find out who is calling and announce 
them to the party being called; or unscreened, i.e., you transfer the call 
without identifying the calling patty to the called party. 
Central message desk: A station that has been assigned to control 
message waiting lights and deliver messages to other stations in the sys- 
tem. 
Class of Service programming: Customized programming of your 
system by the installer that establishes the basic operating parameters 
of the system and individual stations. 
D 
Direct Station Selection/Busy Lamp Field (DSSIBLF): 
Using one 
button to place intercom calls; the button is sometimes referred to as a 
DSS button. Busy lamp field or BLF is a term for a light that identifies 
current call status of DSS station. +- 
29  
						

							Glossary Of Terms 
. 
Do not disturb: 
A mode that disables incoming call ringing and inter- 
corn calling. 
Dual Tone Multiple Frequency (DTMF): The tones made by your 
telephone when you dial. 
E 
Exclusive hold: Only the telephone placing the call on hold can 
retrieve it. 
Executive override: Breaking into a conversation at a busy called 
telephone. This intrusion is announced by several quick tone bursts 
over the conversation. 
Group intercom number: A number that is available for use by 
several stations. 
H 
Handshe answer inhibit: A telephone can be set to block voice calls 
sent to it over the speaker. 
Hookflash: Action that occurs when the TAP buttoF is pressed. 
Needed for activating host system featuxes. 
Hookswitch: The switch on a telephone which, when depressed 
manually or by the handset, disconnects a call. 
K 
Keypad: Buttons 0 through 9, +# and # used for dialing numbers. 
L 
Last number redialing: Automatically dialing the last number dialed. 
Lock button: A user can press this installer-programmed button and 
dial an authorization code to deny other users access to lines and fea- 
tures at his or her telephone. 
M 
Message deposit: Calling an LCD speakerphone and leaving a mes- 
sage on its display for the user to dad. 
Messaging: lInning on a telephone lamp to let the user know that a 
message awaits pickup and leaving a message on the display of a 
telephone that gves information on your status. 
Mute: A fmed feature button that keeps a distant party from hearing 
your conversation. This button also lets you adjust the telephone dis- 
play contrast from light to dark. 
N 
Night transfer: ‘I’ransferring incoming calls to a particular station(s) 
for off-hour answering. 
30  
						

							Glossary Of Terms 
0 
Overflow Button: 
When an attendant presses this button, calls that nor- 
mally ring at the attendant’s telephone also ring at an overflow 
attendant’s station. 
P 
Personal intercom number: A unique number assigned to a station for 
the exclusive use of that station’s user. 
Personal ringing tones: A telephone can be arranged to ring in one of 
four distinctive tones. 
Prime line: A line designated to a particular telephone and automat- ’ 
ically selected when the handset is lifted. 
Programmable buttons: Each telephone or station has buttons that 
can be user-programmed for autodialing numbers or feature codes, or 
other special purpose dialing requirements. 
Pulse/Tone switching: Changing from pulse/rotary dial signals to 
tone/DTMF signals. 
Q Queue Button: When multiple calls are ringing or am on hold at an 
attendant’s station, the system places them in a queue. The attendant 
can use this button to determine how many calls are queued awaiting 
service. 
R 
Release button: When a telephone user presses this installer- 
programmed button, the system discontinues the current active opera- 
tion and returns the station to its idle state. 
Response messaging: Responding non-verbally to a calling station by 
pressing a programmed button that sends a message to the calliig 
station’s display. 
Ringing line preference: An automatic connection to any outside line 
ringing at the station when the station handset is taken off-hook. 
S 
Saved numbed redialing: 
later autodialing. Saving a last manually dialed number for 
Secure off-hook voice announce: A private announcement that can’be 
made to a busy party which they hear through the receiver of their hand- 
set. 
Serial Call Button: When a caller wishes to speak to more that one per- 
son or department, the attendant uses this button to place the caller in a 
serial mode of multiple transfers to each desired party. 
Silent mode button: When the user presses this installer-programmed 
button, the ringer at his or her station is turned off for the duration of 
the current ringing call and is Festered when a new call rings at the sta- 
tion. 
31  
						

							Glossary Of Terms 
Speed dialing: 
One or two-button dialing using the keypad buttons or 
other programmable buttons. Speed dialing can be station calls (per- 
sonal and accessed by only one specific user) or system calls (numbers 
used and accessed by anyone in the system). 
Split button: Users can press this installer-programmed button to 
switch between the last call placed on hold (intercom, outside line, or 
conference) and a current, active call. 
T 
TAP: Depending on your system’s programming, this button gives you 
a fresh dial tone or activates a hookflash 
Tone call: A ringing intercom call. 
Test/Busy 
Button: This button provides the attendant with a means to 
test the status of specific lines. Attendants can use this button to deter- 
mine whether individual lines ate idle, busy or on hold. 
‘Mms/Conf: 
A fixed feature button that allows you to transfer outside 
calls and set up conference calls. 
V 
Voice 
call: A verbal intercom call. . 
Voice announce blocking: A telephone can be set to block voice calls 
sent to it over the speaker. 
Zone paging: Paging through the intercoms of some stations or depart- 
ments in the system. 
32  
						

							NOTES 
, _-  
						

							NOTES 
.  
						

							:  
						

							llda manual has been developed by Chndial Corporatim (the “Cunpany”) and in intaxIed for the 
useofitrcustomera and wvicepcrxameL Theiafom~ationiathiimanualia subjccttochange wirhout 
nc4ia. While every effort lur been made to dimi~re ermn, the Canpanydisclaims liibility for any 
diiicultiu arisiig fmm the inlapmtaticm d the k&math amlained herein. The information 
contained herein dou not pulput to cover au detail: or ValiatiorM in equipment nor to p&de for 
~~Itller id  rible amtiugency to he met in conneuia~ with inatallaticn, operation. or maintcnancc. 
onnation be de&d, or Bould pa&&r problans arise which are not covered 
mfticimtly for the purchaser’r purposea, ca~tact C!una Chtcmcr Service Dcparlmmt, Clwiot- 
tcwik, Viiinia 22906. -- 
COMDUU 
Charlottesville, VA 22906-7266 
l -:1 
-L~w&-~ q3 
Printed in U.S.A. 
GCA 70-189.01 
12p1 
-.