Comdial Digital Telephone System Programming Manual
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system C.O.S. RogrammillgZMZ66-094 2.17 Specialized Route Accessl To enter the Specialized Routed Access menu, press 16 on System C.O.Sprogramming 2. I7.1Specialized Route Access FeatureDescription: This feature allows the system to select a line group based on the digits the user has dialed; The system then selects the best route for that call. To Program:1.Press 1 on Specialized Routed Access menu and RETURN 2.Press 1 to Enable feature, 0 to Disable 2.17.2posi n Line Group Number %&e Code Table Description:The office code table matches a dialed office code with one of the dialed office codes that you have entered into the table and routes the call over the line group that you have entered for that office code. ToProgram:1.Press 2 on Specialized Routed Access menu and RETURN 2.Press Line Group Number 3.Enter oftice Code-(s) 2.17.3Assi n Line Grou Number Toffrea Code Ta le1 Description:‘he area code table matches a dialed area code with one of the area codes that you have entered into the table and routes the call over the line group that you have entered for that area code. To Pmgmm:1.Press 3 on Specialized Routed Access menu and RETURN 2.Press Line Group Number 3.Enter Area CcKle(s) 2.17.4Assi n Line Group Number ToQe&l TableDescription: The four special area code tables must first match a dialed area code and then match a dialed office code. When a complete match is found, the system routes the call over the line group that you have assigned to the matched office code in the matched area code table. ToProgram:1.Press 4 on Specialized Routed Access menu and RETURN 2.Press SRA. Special Table Number (l-4) 3.Press Line Group Number 4.Enter Office Code(s) -26-
ZMZ66-094system C.O.S. Frogrommi?lg 2.17.5Overjlow Line Group Description:You can assign an overflow line group that the system can use to route calls over when no lines are free in the line group assigned to the matching entry. If you haven’t assigned an overflow line group, the system will ring busy if no lines are free. ToProgram:1.Press 5 on Specialized Routed Access menu and RETURN 2.Enter SRA. Ovefflow Line Croup (O-4,0 = none) 2.17.4Assign Area Code Description:The area code table matches a dialed area code with one of the area codes that you have entered into the table and routes the call over the line group that you have entered for that area code. ToProgram:1.Press 6 on Specialized Routed Access menu and RETURN 2.Enter SRA. Special Table Number (l-4) 3.Enter Area Code 2.17.7Clear Area Code Description:Youcauclearanareacodefromatablewiththisfeature. ToProgram:1.Press 7 on Specialized Routed Access menu and RETURN 2.Enter SRA. Special Table Number (l-4) 2.17.8Assign Insert Digit Description:You can program the system, on a per-line basis, to insert up to six digits before a dialed number.This feature is useful if the dialed number must match a specific format for the line group being used To Progmm:1.Press 8 on Specialized Routed Access menu and RETURN 2.Enter Line Croup Number 3.Enter SRA. Insert Digit (s) 2.17.9Clear Insert Digit Description:Clear insert digits with this feature. ToProgram:1.Press 9 on Specialized Routed Access menu and RETURN 2.Enter Line Croup Number2.17.10 SRA Wait Time Description:Once a caller begins to dial digits, he or she has a certain period of time in which to dial each new digit. ToProgram:1.Press 10 on Specialized Routed Access menu and RFXURN 2.Press 2,3, or 4 for the number of seconds and RETURN -27-
System C.O.S. ProgrammingZMZ66-094 2.18 Software Version Numberl To display the Somare Version of your program, press 17 on the System Class of Service menu. -2%
Line C.O.S. ProgrammingProgramming The Lines 3.1Using This Chapter Chapter Three deals only with the programming of the lines, which means that you are setting the parameters that will only be true for the individual line programmed,If you are unsure whether or not you are programming the correct function, check the features chapter in MM-107 for a full definition of the features.You should make a record of all your programming decisions -it will help you keep track of what you have done and will help you troublsshoot any problem that might arise later.When you need to make a record of your programming decisions, use the records sections provided in the back of this manual.l To enter Line Class of Service menu, press 2 on Main menu.3.2 Line Type Description:You can use this feature to program the type of line, COIPABX, for example, that you wish to assign.To Program:1. Press 1 onLinemenuandRETURN 2.Ress 1 to Disable a line and RETURN3. F%e.ss2toassignanAuxiliaryportandRETURN 4.Press 3 to assign a CO/F’AEtX and RETURN 5.Press 4 to return to Previous menu3.3 Line Assignment Description:You can group outside lines of the same type together for dial-up outgoing access. NOTE: When you group lines you agtomatically arrange the system for hybrid operation.Remember, hybrid operation may incur a higher monthly tar@ than a key system operation.Ask the local telephone company for details. ToProgram:1. Press2onLinemenuandRETURN 2.Press 1 to assign to Croup 1 and FETURN3. Press2toassigntoGroup2andRETURN4. FVess3toassigntoGroup3andFETURN 5.Press 4 to assign to Croup 4 and RETURN 6.Press 5 to Clear all Assignments and RETURN 7.Press 6 to return to Previous menu -29-
Line C.O.S. ProgrammingZMZ66-094 3.4Line Dialing ModeDescription: You must select either tone or pulse dial for each line. ToProgram:1.Press 3 on Line menu and RETURN 2.Press 1 for Pulse Dial and RETURN 3.Press 2 for Tone Dial and RETURN 4.Press 3 to return to Previous menu 3.5Line Privacy Release Descliption: ToProgram:3.6 TolJRestriction Table Assignments A particular line can be programmed with privacy release, meaning that one other station can join that privacy release line at any time during a call.Lines are automatically private unless otherwise programmed.1. Press4onLinemenuandRETURN 2.Press 1 to Disable privacy Release and RETURN 3.Press 2 to Enable Privacy Release and RETURN 4.Press 3 to return to Previous menu NOTE: For further information on Toll Restrktions, see module 5 in this publication) Jle.scription:After you have constructed a toll restriction table, you must assign it to the appropriate line(s). ToProgram:1. Press5onLinemenuandRElVRN 2.Press 1 to Clear Line Toll Restriction Table Assignments and RETURN 3.Press 2 to Assign Line to Toll Restriction Tables and RETURN 4.Press 3 to return to Previous menu3.7 Line Abandoned Hold Release Time Description:When.a distant party hangs up on a held call, the central office will send a forward disconnect signal to the digital telephone system. Elnd out from the telephone company what the signal length is and program all of the central office line ports to match it.To Program:1. Press6onLinemenuandRETURN 2.Press 1 for 350 ms. and RETURN3. Press2for 50rns.andRETuRN 4.Press 3 to return to Previous menu -3O-
Line C.O.S. Programming 3.8Set Up a Line Description:You can take the parameters from one line and assign them to other lines. To Program:1.Press 7 on Line menu and RETURN 2.Enter model line number and RETURN 3.Enter program line number and RETURN 4.Press RETURN to go back to Previous menu3.9 Assign Name Description:You can name lines as to their function. Names such as WATS or CO, for example, appearing on an LCD speakerphone display make it easier for the station user to identify a line.A line name can be up to five characters long. To Program:1. Ress8onLinemenuandREKJRN 2.Press 1 to Assign Name and RETURN 3.Press 2 to Remove a Name and RETURN 4.Press 3 to return to Previous menu3.10 Assign Line to Department NOTE:See index for Department-level programming steps. Description:You can group stations into departments and then assign certain lines to those departments so that all stations in a department can access that line. To Program:1. Press9onLinemenuandRETURN 2.Ress 1 to Assign Line to Department and RETUN 3.Ress 2 to Remove Line from Department and RETURN 4.Ress 3 to return to Previous menu3.11 Exclusive Hold Description:Exclusive Hold prevents a telephone user at one station from picking up a call that a user placed on hold at another station. ToProgram:1.Ress 10 on Line menu and RETURN 2.Ress 0 to Enable Exclusive Hold for all lines and RETURN -OR- Ress 1 to Disable and RJXURN 3.Ress FUTURE to go back to previous menu -31-
Line C.O.S. ProgrammingZMZ66-094 3.12 Voice Mail Line ID. NOTE: See index for Depamnent-level programming steps. Description:When you have included a voice mail system with the digital telephone system, assign voice mail identification numbers to the lines. A voice mail ID number can contain up to a maximum of six digits.A voice mail ID number allows the voice mail equipment to identify which line it is answering, regardless of the voice mail port that answered it. ToProgram:1.Press 11 on Line menu and RETURN 2.Enter Line number and RETURN 3.Enter Voice Mail ID. Line 3.13 D.I.S.D. Assignments Description:l’he D.I.S.D. feature allows an external party to call an intercom station directly without assistance by the attendant.The system must receive the D.1.S.D call on a line that you have programmed to allow. this feature.You can program any line to be a D.I.S.D. line for both the normal mode of operation and for night transfer. NOTE: For more detailed definitions of D.I.S.D. jimctiom, see the features chapter of IMI66-107. ToF’rogram:1. Press 12onLinemenuandRETURN 2.Press 1 for D.I.S.D. Incoming Rings Day and RETURN 3.Press 2 for D.I.S.D. Incoming Rings Night and REI’URN4. Rress3forD.LSD.DiallimeandREIWRN 5.Press 4 for D.I.S.D. Assist Station Day and RETURN 6.Press 5 for D.I.S.D. Assist Station Night and RETURN 7.Press 6 to return to Previous menu 3.14 Caller ID. Assignments Dt?scriplion:The central office sends caller ID data over lines that it has assigned to the Caller ID service.After being received and decoded by the external caller ID decoder device, the caller ID information is displayed at a system LCD speakerphone. This function will only work if you have assigned the station to the caller ID service and then arranged the line to ring audibly at that station. The user must be able to answer a call by pressing a button for the ringing incoming line or one that is transferred to the station in order for caller ID to wor?L To Program:1.Press 13 on Line menu and RETURN 2.Press 1 to Assign Caller ID. to Lines 3.Press 2 to Remove Caller ID. from Lines 4.Press 3 to Assign Caller ID. to Stations 5.Press 4 to Remove Caller ID. from Stations 6.Press 5 to Define Local Area Code for Dial 7.Press 6 to Define Local Office Codes for Dial 8.Press 7 for Audible First Ring Option 9.Press 8 for Caller ID. Distribution Option -32-
StWion C.O.S. ProgramrungProgramming The Stations 4.1Using This Chapter Chapter Four deals only with the programming of the stations, which means that you are setting the parameters char will only be true for rhe individual station programmed.If you are unsure whether or not you are programming the correct function, check the features chapter of IMI66-107 for a full definition of the features.You should make a record of all your programming decisions-it will help you keep track of what you have done and will help you trouble-shoot any problem that might arise later.When you need to make a record of your programming decisions, use the records sections provided in the back of this manual, or print out C.O.S. to printer port for a hard copy. lTo enter Station Class of Service menu, press 3 on Main menu. 4.2 A Model) Description:You can one station’s parameters and copy them to other stations. To Program:1. .Rress lonStationmenuandRJTURN 2.Enter Model Station Number and RETURN 3.Enter Program Station Number(s) and RETURN 4.Press REl’URN to go back to previous menu 4.3Assign Name To Station Description:You can assign individual names or category names to a station. These names will then be displayed by LCD speakerphones when they are called by named stations. ToProgram:1.Press 2 on Station menu and RJXURN 2.Press 1 to Assign Name and RlTURN 3.Press 2 to Remove Name and RETURN 4.Press 3 to return to previous menu -33-
Station C.O.S. ProgrammingIMZ66-094 4.4Assign Station to A Department Description:You can group stations into departments that may share similar lines or features. To Program:1.Press 3 on Station menu and RETURN 2.Press 1 to Assign Station to a Department and RETURN 3.Press 2 to Assign Station to a Department Overflow Position and RETURN 4.Press 3 to Remove a Station and RETURN 5.Press 4 to return to previous menu 4.5Assign Station to SOHVA Description:llis feature arranges station ports to originate and / or receive SOHVA calls by assigning SOHVA calling groups to them. ToProgram:1.Press 4 on Station menu and RETURN 2.Enter SOHVA group number and RlTURN 3.Enter Station number (s) and RETURN 4.Press RETURN to go back to previous menu 4.6Line / Intercom Featuresl To enter Line /Intercom Features menu, press 5 on Station menu.4.6.1 Prime Line DescriptionThe station automatically selects the prime line for use when the user goes off hook. ToProgram:1.Press 1 on Line / Intercom menu to Assign Prime Line and REI’URN 2.Press 2 to Assign Prime Line Croup and RETURN 3.Press 3 to Assign Intercom as Prime Line and REI’URN 4.Press 4 to Clear Prime Assignment and RETURN 5.Press 5 to return to previous menu 4.6.2Ringing Line Preference DescriptionWhen you assign this feature to a station, it will automatically answer a ringing line when its user takes it off hook ToProgram:1.Press 2 on Line / Intercom menu to Assign Prime Line and REITJRN 2.Press 1 to Enable Ringing Line Preference and REIWRN 3.Press 2 to Disable Ringing Line Preference and RETURN 4.Press 3 to return to previous menu NOTE: Use of t&color LED’s requires that you program Ringing and Ringing fine Preference at a station. -34-
Station C.O.S. Programming 4.6.3Line Access Deny DescriptionYou can deny access to certain lines at certain stations. ToProgram:1.Press 3 on Line / Intercom menu to Deny Access and RETURN 2.Press 1 to Enable Line Access Deny and RETURN 3.Press 2 to Disable line Access Deny and RETURN 4.Press 3 to return to previous menu4.6.4 Line Originute Deny DescriptionYou can program a station to be able to only answer a line and not be able to call out on it. ToProgram:1.Press 4 on Line / Intercom menu to Originate Line Access and RETURN 2.Press 1 to Enable Line Origination to Line Deny and RETURN 3.Press 2 to Disable line Origination to Line Deny and RETURN 4.Press 3 to return to previous menu 4.6.5 Idle Line Preference DescriplionWhen you enable idle line preference, a station will automatically connect to any assigned and idle line that you have programmed for this purpose. ToProgram:1.Press 5 on Ihe /Intercom menu to set Idle Lime Preference and REIURN 2.Press 1 to Enable Idle Line Preference and RETURN 3.Press 2 to Disable Idle Line Preference and REI’URN 4.Press 3 to return to previous menu 4.6.6Block Voice Announce Intercom DcscliptionThis feature allows a station user to block voice announced intercom calls. ToProgram:1.Press 6 on Line / Intercom menu to Block Voice Announce and m 2.Press 1 to Enable Voice Block and RETURN 3.Press 2 to Disable Voice Block and RETURN 4.Press 3 to retum to previous menu 4.6.7St&ion Audible Monibwing DescriptionThe DSS/BLF at a multiline station provides a visual indication of idle, busy, and ringing status of the monitored stations. To Program:1.Press 7 on Line / Intercom menu for Station Audible Monitoring and REI’URN 2.Press 1 for Direct Ringing and - 3.Press 2 for Delayed Ringing and RETURN 4.Press 3 to Disable Audible Monitoring and RETURN 5.Press 4 to return to previous menu -35