Comdial Digital Telephone System Programming Manual
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COMDlAL DSU Digital Telephone System Video Display Terminal Programming Manual This publication is’applicable to the following common equipment base units GO408 Rev. A and later, GO816 Rev. A and later, or G1632 Rev. A and later; with software cartridges IO 408, SO408; 10816, SO816; or 101632, SO1632 Rev. 14A and later.
contents 11. -I Table of Contents Introducing VDT Programming1 1.1Using This Book 1 1.2Knowing The Programming Commands1 1.3Operating A PC 2 1.3.1Setting The Data Communication Parameters2 1.3.2Setting The Terminal Parameters 3 1.3.3prograrming The System and Loading / Saving The Data Base‘3 1.4Using The Password 4 1.5Master Clearing The System 4 2.Programmiug The System 5 2.1 Using This Chapter 5 2.2 Defaulting The System 6 2.2.1 Default All System Data 6 2.2.2Default All Line Data2.2.3 Default All Station Data :2.2.4 Default Selected Station Data 6 2.2.5 Pulse Dial On All Lines 7 2.2.6 Tone Dial On All Lines 7 2.2.7 Default Button Mapping On Stations 72.2.8 Master Clear System Data 7 2.2.9 Default Toll Restriction Tables 7 2.3 System Options 8 2.3.1 Voice / Tone First On Intercom 8 2.3.2 Station Message Desk 8 2.3.3 Change Extension Number of Station 82.3.4 Assign Pilot Number To Department 92.3.5 Music On Hold 9 2.3.6 Do Not Disturb Inhibit 9 2.3.7 Station Monitoring 9 2.3.8 Tandem Attendant 10 2.3.9 Voice Male Auto Transfer 10 2.3.10 Disable Stations 10 2.3.11 System Alarm Reporting 10 2.3.12 PA Options 11 2.3.13 SOHVA Tones 11 . . .ill
co?ltentsZMZ66-094 2.4System Timing 12 2.4.1Recall Tap Time12 2.4.2 Pause Time12 2.4.3Timed Hold Recall12 2.4.4Transfer Recall Time12 2.4.5 Department Transfer Recall Time13 2.4.6Call Park Recall Time13 2.4.7DTMF Extended Dialing13 2.5Load / Save C.O.S. Data14 2.5.1Transmit C.O.S. Data Using Xmodem14 2.5.2Receive C.O.S. Data Using Xmodem14 2.5.3Transmit Auto Dial and Speed Dial NumbersUsing Xmodem 15 2.5.4Receive Auto Dial and Speed Dial NumbersUsing Xmodem 15 2.6Serial Communication Parameters16 2.7C.O.S. Data Printout 17 2.8Set Clock Date / Time 17 2.9SMDA Programming 18 2.9.1Costing Band Assignments18 2.9.2Set Dial Time Limit18 2.9.3Set Answer Time Limit18 2.9.4Define Department Numbers18 2.9.5Assign Station To Departments18 2.9.6Account Codes 19 2.9.7Call Cost Table20 2.9.8Call Cost Exception Table20 2.9.9Automatic Reports 20 2.9.10SMDA Delete By Attendant21 2.9.11SMDA Reports 21 2.10SMDR Print Parametersil 2.11Logical Physical Assignments - Stations2.12Logical Physical Assignments - Lines 2.13Automatic Set Relocation22 2.14Feature Inhibit Programming 23 2.15Enable All Inhibit Programming 23 2.16LCD Messages 24 2.16.1Display Current Messages 24 2.16.2Leave A Custom Message24 2.16.3Enter “BACK AT” Message 25 2.16.4Enter “CALL” Message25 2.16.5Clear An LCD Message25 22 22 iv
Contents 2.17Specialized Route Access 26 2.17.1Specialized Route Access Feature26 2.17.2Assign Line Group Number to Office Code26 2.17.3Assign Line Group Number to Area Code 26 2.17.4Assign Line Group Number to Special Table26 2.17.5Overflow Line Group 26 2.17.6Assign Area Code 27 2.17.7Clear Area Code 27 2.17.8Assign Insert Digit 27 2.17.9Clear Insert Digit 27 2.17.10SRA Wait Time 2.18Software Version Number 28 3.Programming The Lines29 3.1 3:: i:S E 3:8 3.9 3.10 3.11 3.12 3.13 3.14Using This Chapter29 LineType 29 Line Assignment 29 Line Dialing Mode 30 Line Privacy Release Mode30 Toll Restriction Table Assignments30 Line Abandoned Hold Release 30 Set Up A Line31Assign Name 31 Assign Line to Department31 Exclusive Hold 31 Voice Mail Line ID.32 D.I.S.D. Assignments32Caller ID. 32 4.Programming The Stations. 33 to; 4:3 4.4 LE. 4.6.1 4.6.2 4.6.3 4.6.4 4.6.5 4.6.6 4.6.7 Using This Chapter33 Set Up A Station33 Assign Name to Station33 Assign Station To A Department 34 Assign Station To A SOHVA Group34 Line Intercom Features34 Prime Line34 Ringing Line Preference34 Line Access Deny34 Line Originate Deny 35 Idle Line Preference 35 Block Voice Announce Intercom 35 Station Audible Monitoring35 V
Conte?ltkZMZ6tSO944.7 4.7.1 4.7.2 4.7.3 4.7.44.8 4.9 4.10 4.11 4.12Ringing Assignments 36 Personal Ringing Tone36 Direct / Delayed Ri.n$ng36 Night Ringing Distinctive Ringing for AT1 36Button Mapping 37 Toll Restriction Administration37 Automatic Busy / RNA Call Forwarding37 Miscellaneous Features Prograxn$ng38 Speakerphone Coeffkients 5.Toll Restriction Table Administration41Build / Modify an Allow Table41 Build / Modify a Deny Table41Clear a Table / Entry41 Toll Restriction Programming Steps42 6.Information43 7.Records45 6.1 6.2 2::System Records 45 Line Records Station Recordszi Toll Restriction Records73 8.Index78 - 59Index78
ZMZ66-094ZntroductionIntroducing VDT Programming 1.1Using This Book This publication provides instruction for programming a digital telephone system, or Digital Service Unit (DSU), using a Video Display Terminal (VDT).You can use a personal computer that is running a terminal emulation software program as a VDT if desired (See pages 2 and 3).Refer to the Digital Telephone System Manual. IMI66-107, section 4-77, for a detailed discussion about VDT connection and use. We have preprogrammed the telephone system to a user-oriented set of operational parameters known as defcrulr dues. In many cases, these vi$es will provide operating conditions that are completely acceptable to the site requirements. With these defaulted values, the system is completely opetational as soon as you install and apply power to it. On those occasions where the default values do not fit the site requirements, you can reprogram the system to customize the operational parameters to meet those requirements. NOTE:For several of the KDTprogrammingfunctions, you must use dflerent menus to completely program the function.For example, Toll Restriction is done on the Station C.O.S. menu, the Line C.O.S. menu and the Toll Restriction menu.If you are unsure about a particular function, check the index in the back of the book for all page listings forthat function. Descripfion:The on-screen programming is menu driven and fairly self explanatory. The following commandSWillb-2 useful to you in programming the system- NOTE: All of this information can be obtained by entering the Information menu, number 5 on the Main menu. ToProgram:lTo quit a programming procedure, either press RETURN (ENTER on some VDT keyboards), which returns you to the top of the current menu,-OR- CTRL C, which returns you to the top of the main menu.l To display the help menu (if one is available to you) press the ? key (the system is waiting at the same prompt line as it was before the help menu was requested).l To print the menu that you are currently using, press the 8 key. NOTE: There are also special line edit characters that you will need to know.l To cause the current response line to be echoed for review press CTRL R.l To cause the current response line to be deleted press CTRL D.l To cause class of service data printout to stop scrolling so that it can be viewed press CTRL S.l To cause class of service data printout to resume press any key. -l-
PCoperati5nIMA%-094 1.3Operating A Personal Computer The following procedure is given as a typical example for using a PC and an XMODEM-type communications software program to program the digital telephone system.It is only provided for illustration andzference purposes and describes a set-up using a typical communications software program known as PROCOMM(produced by Datastorm Technologies, Inc.).Many other communications software programs are also available that you can use for this purpose. While individual operating procedures will vary with different communications software programs, the general process is similar to this. Perform turn-on and program-load procedures. If operating through modems, take action to establish a communications link between the PC and the digital telephone system. If you have dii connected your PC to the digital telephone system, match the data communications parameters of the software program to those now programmed at the digital telephone system. If you are employing remoteprogramming,match the data parameters of the PC to the modem connected to it. The modem connected to the digital telephone system must match its data parameter as well. NOTE:Remember, g-bit data is required for XMODEM protocoLIf the digital telephone system is not now programmed to provide g-bit data, you will have to reprogram it from station 10 before remote data communications can take place.You should set the baud rate to match the modem or the PC at the same time.1.3.1 Setting The Data Communication Parameters on A PC Ik?saiption:‘Ihe data communication parameters are those parameters (baud rate, stop bits, data bits) for the DSU. NOTi%‘:. Remember, the baud rate setting of the PC or data terminal, the data modems, and the digital telephone system must be the same. Always change the programming parameters of the DSUjkt, then the programming termi& To Program:1.Once in PROCOMMTM Press ALT P 2.Press 11 and RETURN (This action selects a baud rate of 9600 baud) 3.Press 17 and RETURN (This action selects 8-bit data) 3.Press 18 and RETURN (‘Ihis action selects one stop bit) 4.Press 24 and FEIURN (‘Ibis action saves the data parameters) -2-
ZMZ66-094PC Operation I.32Setting The Terminal Parameters Jh?scription:The Terminal parameters are the matching parameters for the DSU. Remember, all of them must be the same as they are for the DSU.NOTE: Setting the terminal emulation for a Wyse-50 or VT-100 emulation will provide a compatible set of &fault values; however, any emukztion which provides fill duplex operation is satisfactory. ToProgram:1.Once in ?RQCOMMTM k.ss ALT S2. Press2andRETURN3. PresslandRETURN 4.Use arrow keys to select VDT-100 or similar emulation then press RETURN 5.Press ESC to finish6. PressSandRETURN(l%is action saves the terminal parameters)7. PressESCandRETURNto end the terminal parameter set up 1.33Programming The System and Loading /Saving The Data Base Desciipfion:When programming from a remote personal computer, you will need to load and / or save your programming decisions.This is not available as a feature if you are programming via a Wyse 50 terminal. ToProgram:1.When computer screen displays a prompt for password, type I f 7 4 6 % then press RETURN (Ihis causes main COS programming menu to be displayed) 2.From main menu, make all selections necessary to perform class of service programming then return to the main menu 3.From main menu, press 1 and RETURN(This causes system COS programming menu to be displayed) 4.From the system menu, press 4 and RETURN(Ihis causes load/save menu to be displayed. From load/save menu, down-load COS data from digital telephone system to computer or up-load COS data from computer to digital telephone system) 5.Down-Load COS Data From Digital Telephone System To PCA. Pre.ss1andREKlRN B. Press PAGE DOWN C.F’ress 1 to choose XMODEM protczol D.Type file name for down-loaded COS data to save into--include destination drive (for example,A: cust.001) E.Press RETURN. The COS data, as programmed in the digital telephone system, is automatically down-loaded to the computer file 6.UpLoad COS Data From PC To Digital Telephone SystemA. Press 2 then RETURN B. Press PAGE UP C.Press 1 to choose XMODEM protocol D.Type file name of saved COS data-include source drive if necessary E.Press RETURN. The COS data, as stored in the computer file, is automatically uploaded too the digital telephone system 7.From load/save menu, press 3 to down-load currently stored auto dial and speed dial numbers or press 4 to upload them 8.If transfer is completed properly, screen will display “Xmodem transfer complete, no errors.” 9.Return to main menu and log off -3-
Programming Introduction 1.4Using the Password ZMI66-094 To enter the programming mode, you must first enter the password Q*746*). If you have not made a programming choice within a set amount of time, approximately three minutes, the system will automatically logoff. If logoff occurs, you must re-enter the password. 1.5Master Clearing the System Before you begin any programming, you can master clear the system. Master clearing returns the entire system to default conditions. NOTE:Do not do this unless you want to clear all of the programming. Description:Returns entire system configuration to factory settings and clears all stored auto and speed dial nwnbers. ToProgram:1.Key in the password I*746* (this will get you into the main menu) and REIURN 2.Press 1 for System C.O.S. and RETURN 3.Press 1 for System Defaults and RETURN 4.Press 8 for Master Clear System Data and RETURN5. PressytoconfmnandRETURN6. PressCTRLCtoreturntomainmenuandRETURN4
IM66-094system C.O.S. RogmnImingProgramming The System 2.1Using This Chapter Programming the customer’s new system is the most intricate and important aspect of the installer’s job. Chapter Two deals only with the programming of the system, which means that you are setting the parameters char will be truefor the entire sysrm.Jf you are unsure whether or not you are programming the correct function, check tbe features chapter of JMI66-107 for a full definition of the features.You should make a record of all your programming decisions--it will help you keep track of what you have done and will help you trouble-shoot any problem that might arise later.When you need to make a record of your programming decisions, use the records sections provided in the back of this manual. lTo Enter the System class of Service menu, Press I on the Main menu. -5