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Comdial Americom LCD Speakerphone System Instructions Manual
Comdial Americom LCD Speakerphone System Instructions Manual
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Using Your Telephone For Conference Calls Conferencing Telephones Together When your telephone is joined together with several other telephones on the same call, the effect is called conferencing. You can make conference calls that involve up to five parties, includ- ing you as the originating party, in any combination of outside lines and intercom parties. For example, you can conference three outside lines and two intercom parties or four outside lines and one intercom party or five intercom parties - the combinations are up to you. If you are involved in a conference call with two outside lines, you can drop out of this established conference call and leave the outside lines in the conference with each other. This is known as an unsupervised conference call. NOTE: When setting up a conference call with outside lines and inter- nal telephones, you mast call the outside lines first. To set up a conference call that includes both outside lines and intercom parties, outside lines alone, or intercom parties alone, 0 make first call, l press TRANSKONF (call is placed on hold automat- ically) and dial extension or number, 0 make next call, l press TRANSlCONF to establish conference, l repeat the last three procedures to add up to two more par- ties, establishing a 5party conference (including your- self). To continue conversation on remaining line after other outside lines have dropped out of conference, l press the line button of the remaining party. To retrieve a line from hold and bring that party back into the conference, l press TRANS/CONF, l press line button, l press TRANSKONF. il.. ;::: ,: 24
Using Your Telephone For Conference Calls NOTE: If all the corrference circuits are busy, you will not be able to add a party to the conjhnce. The message “Conference Full” will appear in your display. To drop out of a conference call between you and two outside lines (creating an unsupervised conference), l dial # and hang up (lines remain lighted/in use until one or both outside parties disconnect). To rejoin an unsupervised conference between two outside lines, l press one of the lighted buttons where conference is taking place. NOTE: Conference volume levels are dependent upon the quality of the external lines. i ,:’ 7‘1 .i .;*, 25
Using The Other Telephone Features Adjusting The Display Contrast You can adjust the contrast of the display to darken or lighten it for best viewing. To adjust the display contrast, l press OPTIONS, l press NEXT two times, l press DISP (display reads “contrast level”), l press LIGHT or DARK to change contrast level accordingly (press button once for each degree of change desired), l press SPKR to save the last level and end. Display 1 DATE TIME OPTIONS Display 4 DW RING NEXT Display 5 Contrast Level 5 LIGHT DARK PREV i 1.. -,.-. 26
Using The Other Telephone Features Blocking Voice Announce Calls You can prevent voice announcements from sounding over your telephone speaker if you wish. This feature also blocks secure off-hook voice announcements as well. To block voice-announced calls, l press OPTIONS, l pressVAB, l press ON, l press SPKR to end. To un-block voice-announced calls, l press OPTIONS, l pressVAB, l pressOFF, l press SPKR to end. To block a SOHVA while you are on a call, l press BLOCK. Display 1 DATE TIME OPTIONS Display 2 ffiM VAB NEXT Display 3 Voice Ann. Block ON OFF PREV 27
Using The Other Telephone Features a Entering Account Codes If your system is arranged for account code entry* to enhance the SMDA reports, you may be told to enter an account code before calling a number or after answering one. Code entry is voluntary. If you do not enter a code, the call will still go through. *syat.m must be activated through il%-tdleI pIugmmhg t&l PLxep atxault codes. ; !. NOTE: You can program a button on your telephone that will make the accotuit code entry process quickzr if you wish. Refer to the programming section of this user’s guide for details. To enter account code on an incoming call, l press ITCM, then dial +k 0 4 (call is automatically placed on hold), m ‘O press preprogrammed ACCOUNT CODE button (call is M automatically placed on hold), l dial account code. To enter account code on an outgoing call, l press line button (the display will prompt for “Account Code” if programmed to do so), l - press ITCM, then dial % 0 4 (call is automatically placed on hold), m l press preprogrammed ACCOUNT CODE button (call is nat automatically placed on hold), l dial account code, l listen for dial tone and dial number you are calling. NOTE: If you hear an error tone after you have dialed your account code, check the numberfor validity. ;.- .- i-: .’ I‘ :ri: . :. 28
Using The Other Telephone Features Forwarding Calls You can forward calls that normally ring at your telephone to another telephone for answering. You can forward just your prime line and intercom calls or you can forward any calls that ring at your telephone. NOTE: You can program a special call forward button if you need quick access to the feature. See the programming section of this user’s guide for details. To forward your calls, . press OPTIONS, . press NEXT, l press CFWD, l press PERS f or prime line and intercom calls, q l press ALL for all calls, l press SET to enable calf forwarding, l dial extension number of telephone to receive your forwarded calls, l press SPKR to end, NOTE: Your telephone will ring a short ring burst each time a caIi is forwarded to remind you that this is happening. To cancel call forwarding, press OPTIONS, press NEXT, press CFWD, press PERS for prime line and intercom calls, q l press ALL for all calls, press CLEAR to disable call forwarding, press SPKR to end. 29
Using The Other Telephone Features Display 1 DATE TIME WTICNS Display 3 DND CFWD NEXT Display 4 Call Forward PERS ALL PREV Display 5 Call Forward SET CLEM PREV I 30
Using The Other Telephone Features Identifying Your Telephone With The Automatic Set Relocation Feature If your system is equipped with this feature, you can move your telephone to another location and be given a choice (through a display prompt) as to whether you want to keep your previous programming or use the programming in the new location. Respond to the prompt according to your need. Making A Call Non-Private You can make a call non-private using a feature button that you have programmed. Actual button programming is discussed in a separate section of this user’s guide. When a call is non-private, other telephones in the line group can join the call. Privacy n%nns when the call is completed. To do this while on a call, l press preprogrammed PRIVACY RELEASE button. 31
Using The Other Telephone Features Monitoring A Conversation Between Two Telephones (Service Observing) If your telephone provides the installer-programmed service ob- serving feature, you can use it to monitor an on-going conversa- tion at another telephone in an undetected manner. You can use this feature on-hook or off-hook. You may also make a SOHVA call to a station you are actively monitoring, enabling you to assist the station user while listening to the distant party. For this feature, the called station must be programmed to be “observable,” and your telephone must have a pm-programmed SOHVA button. To monitor an in-progress call, . press ITCM, l dial#O3, l dial extension number of telephone to be monitored, l press SPKR to end monitoring. To initiate a SOHVA while monitoring a call at another station, l press pre-programmed SOHVA button, l make announcement (distant party will not hear the an- nouncement; party receiving SOHVA can press MUTE button to respond to your call). NOTE: The station you are observing may not allow a SOHKA call ifit is in speakerphone mode. However, the voice announce block feature, if enabled at the monitored station, will not block a SOHKA from a monitoring station. 32
Usina The Other Telephone Features Muting Your Telephone By using the MUTE button, you can block transmission of your voice to the distant party. For example, if someone comes into your office to talk to you and you do not want to interrupt the distant party, press the MUTE button. The MUTE button turns on when you press it and turns off when you press it again. To mute your telephone, l press and engage MUTE (MUTE light turns on). To return to the distant party, l press and disengage MUTE (hRJTE light turns off). 33