Comdial Americom LCD Speakerphone System Instructions Manual

							AMERICOM 
LCD Speakerphone 
System User’s Guide 
COMDIAL 
Made tight in the USA  
						

							This user guide is applicable for the following system and 
telephone models: 
System Models: 
DO408, software cartridge A0408 Rev. 11B and later 
D0816, software cartridge A0816 Rev. 11B and later 
D1632, software cartridge Al632 Rev. 11B and later 
Telephone Model: 
7OlOS-** All Revs 
7016S-** All Revs 
Special Note: This user’s guide applies to users for whom 
an installer has performed special programming steps that 
enable interactive button function on the telephone.  
						

							I ame UT bonrenrs 
Table Of Contents 
LCD Display Abbreviations .......................... V 
lo-Button LCD Speakerphone ....................... vi 
IdButton LCD Speakerphone ....................... vii 
Using This Guide ................................... 
1 
Knowing Your Telephone ............................ 2 
Understanding What The Lights Mean ................ .4 
Using Your Telephone To Answer Calls ................ .6 
Answering Outside Calls. ......................... .6 
Answering Intercom Calls ......................... 6 
Answering Calls At Monitored Stations .............. .7 
Answering Night Transferred Calls ................. .7 
Making A Call Pick-Up ............................ 8 
Responding To A Secure Off-Hook 
Voice Announcement ............................ 8 
Using Your Telephone To Make Calls ................ .10 
Dialing Manually. ............................... 10 
Dialing Automatically ........................... 10 
Redialing ...................................... 11 
Using Line Groups .............................. 12 
Waiting For A Line (Queuing) .................... .13 
Making Intercom Calls .......................... .14 
Camping At Another Telephone 
And Waiting For An Automatic Call Back ....... .15 
Camping At Another Telephone 
And Waiting For An Answer (Call Waiting) ...... .16 
Overriding ACall .............................. .17 
Making A Secure Off-Hook Voice Announcement ..... .18 
Using Your Telephone To Place Calls On Hold ......... .19 
Holding Calls 
.................................. .19 
Handling Recalled Hold Calls ..................... .21 
Using Your Telephone To Transfer Calls .............. .22 
Using Your Telephone For Conference Calls ........... 21 
Using The Other Telephone Features 
................. 26 
Adjusting The Display Contrast ................... .26 
Blocking Voice Announce Calls ................... .27 
. . . 
III  
						

							Table Of Contents - continued 
Entering Account Codes ......................... .28 
Forwarding Calls ............................... 
.29 
Identifying Your Telephone With The Automatic Set 
Relocation Feature ......................... .3 1 
MakmgACallNon-Private ....................... .31 
Monitoring a Conversation Between mo Telephones .. 
.32 
Muting Your Telephone .......................... .33 
Operating Your Telephone As A Departmental Station . .34 
Sending A Paging Announcement .................. .36 
Setting A Do Not Disturb Condition At Your Telephone .38 
Setting Your Personal Ringing Tones ............... .40 
Switching The Dialing Mode Between Pulse And Tone .4 1 
Using Background Music ........................ .42 
Sending And Receiving Non-Verbal Messages ......... .43 
Message Waiting Light And Messaging ............. .43 
LCD Messaging ................................. 45 
Assist Button Messaging ........................ .46 
Station-To-Station Messaging ..................... .47 
Programming Your Telephone ...................... .48 
Programming For Automatic Dialing ............... .48 
Storing Autodial And Speed Dial Numbers .......... .50 
Storing DSS Numbers ........................... .52 
Storing the Feature Buttons ....................... .54 
Storing The Special Purpose Feature Buttons ........ .56 
Using Your Quick Reference Guide .................. .57 
noubleshooting Your Telephone .................... 
.58 
Glossary .......................................... 59 
Index ............................................ 62 
iv  
						

							LCD Display Abbreviations 
This chart identifies the abbreviations that appear in your LCD 
display.  
						

							Handset, Keypad Buttons,  
Speaker 
 system programming) 
‘Programmable 
Buttons Ones 
or DSWBLD 
Transfer/ 
isEe’ 
Mute- 
Button Lights for 
Programmable 
- 
utrons 
DSS/BLF 
- . 
gtg 
Yi 
. bearures 
* Intercoms 
-T - Lines 
W-Button LCD Speakerphone  
						

							Headset Jack 
 Keypad Buttons 
 Dual-Line Alphanumeric Display 
Handset- c  I 
 / J 
Dual Lamps 
A’ /(red and green) 
Programmable 
,/Buttons (lines 
or DSS/RLF) 
m cm cm--, 
I I 
III‘ ’ ’ ” ’ ’ ’ ’ ) - Lights for 
nmanarl\cmcmrmrmcD Programmable 
Buttons 
. DSS/BLF 
. Fedtures 
. Intercoms 
- --- - Lines 
,OOfSE3Q 
Programmable 
0 0 0 0 Buttons 
-Interactive 
I / /  Buttons (when 
/ provided by 
Message / Hold/ 
Waiting Light Button  Volume 
Control 
Buttons (lines 
or DSS/BLF) 
1 &Button LCD Speakerphone  
						

							usma I nrs wise 
Using This Guide 
To help you use your telephone to its fullest capacity, this com- 
prehensive user guide describes your telephone and tells you 
how to use it. 
The introductory sections help you become familiar with the 
controls and indicators on your telephone. They are titled as 
follows: 
l Knowing Your Telephone 
l Understanding What The Lights Mean 
The operation sections define often-used features and provide 
instructions for their use. These sections and their contents ate 
arranged with the more frequently used items provided before 
those less often used. The title of these sections ate: 
l Using Your Telephone To Answer Calls 
l Using Your Telephone To Make Calls 
l Using Your Telephone To Place Calls On Hold 
l Using Your Telephone To Transfer Calls To Another 
Telephone 
l Using Your Telephone For Conferencing Telephones 
Together 
The special purpose features of the telephone are grouped al- 
phabetically into one section: 
l Using The Other Telephone Features 
Your telephone provides several non-verbal ways to communi- 
cate using lights and indicators. The descriptions of these 
methods ate provided in a separate section and are arranged 
with the more frequently used methods provided before those 
used less often. This section is titled 
l Sending And Receiving Non-Verbal Messages 
You can program many of the buttons on your telephone to en- 
hance the unit’s versatility and usability. These programming 
instructions are arranged alphabetically in the section titled 
l Programming Your Telephone 
For your convenience, a quick reference guide, a troubleshoot- 
ing chart, a glossary, and an alphabetical index are included in 
the back of this user’s guide.  
						

							Knowing Your Telephone 
The 7010S-*+ and 7016S-+* LCD speakerphones provide many 
versatile features for your use. These features are explained in 
terms of what they allow you to do. 
. Alphanumeric Display 
(Liquid Crystal Display - LCD) 
- Displays time, day, and date 
- Keeps you apprised of the status of your telephone 
- Provides programming prompts 
l Headset Jack (used only with a 164ine speakerphone) 
- Allows you to use your telephone privately and in a handsfree 
mode 
- Improves operation during heavy call traffic 
l Hold Button 
- Places a line on hold 
- Stores pauses in number sequences during programming 
- Used for accessing second level automatic dialing numbers 
l Interactive Buttons 
- Provide quick and easy access to system features 
- Provide straightforward button programming without dialing 
codes (the interactive buttons themselves, however, are not 
programmable) 
l Intercom Button (ITCM) 
- Selects an intercom line 
- Initiates many of the telephone’s features 
l Message Waiting Light (located above the Hold Button) 
- Indicates that a message awaits pick up 
l Microphone Opening 
T Allows handsfree operation of speakerphone (speak clearly 
toward microphone opening) 
l Mute Button 
- Keeps the person on the line from hearing your conversation 
2  
						

							Knowing Your Telephone 
. Programmable Buttons 
- 
Allow you to store numbers for automatic dialing functions 
. 
Allow you to store telephone extension numbers for Direct 
Station Selection (DSS) 
- 
Indicate which lines are either in use or on hold (green light) 
l Speaker 
- Sounds distant party’s voice 
- Sounds ringing and call progress tones 
l Speaker Button (SPKR) 
- 
Turns your speaker on or off 
- Disconnects a call when you are on a handsfree call 
- Ends or cancels programming 
0 TAP Button (must be preprogrammed for only 
one of the following functions) 
- Recalls dial tone, or 
- Activates host system features 
l ‘IIansferlConference Button (TRANS/CONF) 
- Transfers calls 
- Sets up conference calls 
l Volume Control 
- Regulates the volume of the speaker, the handset, and the 
headset 
3