Comdial Americom LCD Speakerphone System Instructions Manual

							UIIUGI~L~IIUIII~ VVII~I IIIB ugnrs Mean 
Understanding What the Lights Mean 
The lights on your telephone indicate the status of lines, features, 
and intercom. 
Next to a Direct Station Select (DSS)/Busy Lamp Field (BLF) 
button: 
Steady red = station is in use. 
F%3shing ted = station is receiving a call or station is 
calling you. 
Fluttering red = station-to-station messaging has been set. 
Next to a line button: 
Steady green = this is your line, either on-hook ( in a handsfree 
mode) or off-hook, when the line is active. 
Steady red = another station is using this line. 
Flashing red = a call is coming in on this line. 
Wing green = your line is on hold. 
Wig red = the call has been placed on hold 
by another station. 
Fluttering green = your line has been recalled from hold. 
Fluttering red = the line put on hold by another station has 
recalled. 
Next to a fixed feature or programmable feature button: 
Steady ted = the feature is on. 
Steady off = the feature is off. 
Next to an intercom button: 
Steady red with a quick flash = you are using your intercom. 
Fluttering red = auto redial is in use. 
Winking red = an LCD message is set on your telephone for 
others to receive when calling. 
Above the HOLD button: 
Flashing = message awaits pick up. 
4  
						

							unclerstanding What The Lights Mean 
Above the SPKR button: 
On steady (with telephone on hook and busy) = speakerphone 
mode active. 
On steady (with telephone on hook and idle) = background 
music turned on. 
Above the MUTE button: 
On steady = called party cannot hear your conversation. 
5  
						

							Answering Outside Calls 
A call that rings on an outside line sounds long single tone bursts 
and lights the line status light. The light flashes red for any ringing 
line. 
When you hear outside ringing (long single ring bursts) and 
observe a flashing light, answer the call as follows: 
l press button of ringing line if flashing light is red, 
l speak toward the telephone (lift handset if privacy is 
desired), 
q 
l lift handset if you have ringing line preference. 
Answering Intercom Calls 
An intercom call is one that is made from one system telephone 
to another. An intercom party can call you through your speaker 
instead of ringing your telephone or an intercom party can ring 
your telephone if they desire (intercom ringing sounds two short 
ring bursts). Voice calls can be blocked. See the discussion titled 
Blocking Voice Announced Calls for details if you wish to use this 
feature. 
When you hear a short tone burst followed by a caller’s voice, 
l speak toward the telephone to answer. Lift handset if 
privacy is desired. 
When you hear intercom ringing (two short ring bursts), 
l press ITCM to talk. Lift handset if privacy is desired. 
6  
						

							Using Your Telephone lo Answer c‘alls 
Answering Calls At Monitored Stations 
Your system may provide a station monitoring feature, which 
allows you to monitor the status (idle, ringing, or busy) at other 
stations. If your telephone has this feature, a BLF light will flash 
whenever a DSS station is ringing. In this case, you can 
answer 
a call at a ringing DSS station by pressing the DSS button. 
To answer a calI at a monitored telephone, proceed as follows: 
l note flashing BLF light, 
l press DSS button, 
l speak toward telephone to answer call. Lift handset if 
privacy is desired. 
NOTE: If you place the call on hold or if you tran$er it to another 
telephone, 
the BLF light turns off. You can retrieve the call, if 
necessary, by pressing TAP. 
Answering Night Transferred Calls 
The system attendant can take action that transfers incoming calls 
to a particular station or stations for off-hour ringing. 
After the 
attendant has set up this feature, you can answer an outside call 
when it rings anywhere in the system. 
When you hear ringing, 
l press ITCM, 
l dial80, 
l speak toward telephone to answer call. Lift handset if 
privacy is desired.  
						

							Using Your Telephone To Answer Calls 
Making A Call Pick-Up 
Often, several telephones are arranged together in a user group 
by the system installer. If your telephone is so arranged, you can 
answer calls that are ringing at other stations within your par- 
ticular group. Also, you can answer a call that is ringing at any 
telephone in the system if you know the telephone’s extension 
number. 
To answer a call that is ringing within your group, 
l press 
ITCM, 
l dial#4, 
l speak toward telephone to answer call. Lift handset if 
privacy is desired. 
To answer a call that is ringing at any telephone in the system, 
l press 
ITCM, 
l dial * 4, 
l dial extension number of ringing telephone, 
l speak toward telephone to answer call. Lift handset if 
privacy is desired. 
Responding To A Secure Off-Hook 
Voice Announcement 
Your telephone can be set up to receive a Secure Off-Hook Voice 
Announcement (SOHVA). This feature allows an intercom 
caller to break into your call if you am using the handset. They 
do this by making an announcement through your handset 
receiver. This means that if you am on a speakerphone call, you 
cannot receive a SOHVA call; however, you will hear a ring burst 
and can go off-hook to receive a SOHVA call. 
The Secure Off-Hook Voice Announcement consists of several 
short tone bursts and then a message that you hear in your handset 
receiver. The distant party that you am currently talking to cannot [ 
hear the announcement made by the SOHVA caller. [ 
8  
						

							You can respond to a SOHVA call in one of two ways: 
l Verally : Press and hold MUTE button down and reply 
by speaking into handset. Distant party cannot hear 
response. Release button to return to distant party. 
l Non-verbally: (Response Messaging): If the announcing 
station has an LCD speakerphone, press MSG (message) 
then press HVHLD (have them hold), TKMSG (take a 
message), or CLBK (I will call back) to send the ap- 
propriate message. Autodial buttons can be programmed 
to use any of the 10 attendant-programmable LCD mes- 
sages. 
The message appears in the display of the telephone 
making the SOHVA announcement and then that 
telephone is automatically disconnected from your 
telephone. 
(If the telephone to which you attempt to send 
a non-verbal message is not an LCD telephone, that sta- 
tion is immediately disconnectedfrom the call.) 
You can also block a SOHVA to your station by pressing BLOCK 
when the SOHVA is initiated. The SOHVA call is then discon- 
nected. 
Display 1 
201 Calling BLOCK 
MSG 
Display 2 
201 Calling HVHLD TKMSG CLM  
						

							using Your relepnone 10 MaKe L;aus 
Dialing Manually 
You can manually dial a number over a selected telephone line. 
Or, if your telephone was given a prime line or idle line preference 
feature when it was installed, it will automatically select a line for 
your use when you lift the handset. 
To dial an outside number manually, 
l press line button to select line (remember: selectin 
IS not necessary if a prime line or idle line B a line 
pre erence 
feature has been assigned to your telephone and if you lift 
the handset to begin the call), 
l listen for dial tone, 
l dial number. 
Dialing Automatically 
This feature provides one- or two-button autodialing using 
programmable buttons at which you have previously stored num- 
bers. Two levels of number storage are available at each storage 
location. You can use one or both levels as needed. Further, a 
line choice is usually stored as part of an autodial number so that 
line selection is automatic with autodialing. Actual button 
programming is discussed in a separate section of this user’s 
guide. Refer to it when you are ready to store numbers at the 
programmable buttons. 
Speed dialing is autodialing using the keypad buttons. There are 
two types of speed dial numbers: (1) numbers that you store for 
your own use (personal speed dial numbers), and (2) numbers 
that are stored by the system attendant for everyone’s use (system 
speed dial numbers). 
To automatically dial a number (while telephone is on-hook), 
l press preprogrammed button (line selection is usually a 
part of the stored autodial or speed dial number), 
q 
l press HOLD then press preprogrammed button (to 
choose number stored as a second choice at that 
button). 
10  
						

							Using Your Telephone To Make Galls 
To automatically dial a personal speed dial number from an idle 
telephone (while telephone is on-hook), 
l dial speed dial number (0 - 9). 
To automatically dial a system speed dial number from an idle 
telephone, 
l Press * and then dial system speed dial number (01 - 99). 
NOTE: If you are already on a line, press HOLD before dialing speed 
dial number. 
i:,: 
:: 
: : 
,“. 
Redialing 
If the last number you have called is busy or is not answering, you 
have several options for automatically redialing it. You can redial 
it once, initiate a repeated redialing of it, or save it for later redial 
using a preprogrammed saved number nxlial button. Refer to the 
procedures given in the programming section of this user’s guide 
to preprogram a saved number redial button. 
To automatically redial the last dialed number one time, 
l press 
SPKR (or hang up handset) to disconnect current 
ringing or busy tone, 
l while telephone is on-hook, press #, 
l listen for ringing or busy tone over the monitor speaker: 
- Ringing tone: When party answers, 
pick up handset. 
- Busy tone: Press SPKR to disconnect. 
To automatically redial the number once a minute for 10 minutes, 
l press 
ARDL button. 
The number will be dialed once a minute for 10 minutes (ITCM 
light flashes). Listen for ringing or busy tone over the monitor 
speaker. 
You can cancel this automatic tedial action (ITCM light turns off) 
with any of the following actions: 
l lift and replace handset, 
11  
						

							Using Your Telephone To Make Calls 
l use the telephone for some other function. 
The system will save the first 16 digits of the last manually dialed 
number so that it can be redialed later, however, subsequent 
dialing activity overwrites any number the system has temporarily 
saved. If you wish, you can permanently store one 16-digit 
number at a time in this manner: 
l to store the number, press SAVE; 
l 
to dial the stored number, press HOLD and then press 
the SAVED NUMBER REDIAL button that was 
preprogrammed for this purpose. 
8049782200 ARDL SAVE 
TIMER 
Using Line Groups 
Some systems have telephone lines arranged into line groups that 
are made available at the telephone instead of individual lines. 
Your system administrator can tell you how your system is 
arranged. When line groups are available, you may access them 
for outside calling instead of pressing a line button to select a line 
for use. 
If your system has line groups, access them as follows: 
l press ITCM, 
l dial desired line group access code: 
9 = line group 1 
81= line group 2 
82 = line group 3 
83 = line group 4 
l 
listen for outside dial tone, 
l dial desired number. 
12  
						

							Usina Your Telephone To Make Calls 
Waiting For A Line (Queuing) 
If all the lines in a line group are busy, you can place your 
telephone in a queue to await an idle line in the line group. When 
you share a line with another telephone and the line is busy, you 
can place your telephone in a queue to await the idle line. 
To queue for a line group, 
l press ITCM, 
l dial the line group access code (9,81,82,83), 
l hear busy tone, 
l dial +k 8 and hang up. 
When line group is free, your telephone sounds several short tone 
bursts. When you hear this, 
l lift handset, hear dial tone, and place call. 
To cancel line group queuing, 
l press ITCM, dial # 8 and hang up. 
To queue for a line that appears on your telephone, 
l press HOLD, 
l press line button of busy line, 
l hear short tone. 
When the lie is free, your telephone sounds five short tone bursts 
telling you that you can use your line. Lift handset to answer or 
ignore the tone burst if you no longer need the line. 
‘. 
13