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Comdial Americom LCD Speakerphone System Instructions Manual

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Page 21

usmg Your I erepnone I 0 Mane 1/a/15 
Making Intercom Calls 
You can dial an intercom call manually from the keypad or 
automatically using a direct station select (DSS) button that you 
have previously programmed. There are two methods for making 
an intercom call. One causes your voice to sound out at the called 
telephone. The other causes the called telephone to ring. Your 
system programmer can set the system to deliver either tone-first 
or voice-first calling, although all systems have tone-first...

Page 22

Using Your Telephone To Make Calls 
Camping At Another Telephone And Waiting For 
An Automatic Callback 
If the telephone you have called on the intercom line is busy or 
rings with no answer, you can have the system ring your telephone 
when the called station becomes idle (if it was busy) or when there 
is any activity initiated at that telephone (if it rang with no answer . 
before). 
To camp on at a busy station, 
l press CAMP. 
Your telephone immediately hangs up. When the telephone you 
called...

Page 23

Using Your Telephone To Make Calls 
Camping At Another Telephone and Waiting For 
An Answer (Call Waiting) 
If the telephone you have called is busy, you can send a call 
waiting tone to a busy telephone and wait on the line for an answer. !( 
: . 
To do this when you hear a busy signal, 
l press NEXT, then press CWAIT, 
0 remain on line awaiting a reply. 
Called party will hear a short tone burst. They can either place 
thh current call on hold or hang it up and then answer your 
. 
Display 1 
D-1...

Page 24

Using Your Telephone To Make Galls 
Overriding A Call 
If the telephone you have called is busy, you can break into the 
conversation at that telephone if the installer-programmer has 
enabled the executive override feature at your telephone. 
You can also override a Do Not Disturb condition at another 
telephone if the installer-programmer has enabled the DND over- 
ride feature at your telephone. ., 
To perform an executive override, 
l make call and hear a busy signal, 
l press NEXT, then press OVER...

Page 25

Using Your Telephone To Make Ca//S 
Making A Secure Off-Hook 
Voice Announcement (SOHVA) 
You can make a voice announcement to another station that is 
off-hook and busy on a call if the system is arranged to provide 
this feature. Your telephone provides a SOHVA button for your 
use. It will allow you to decide whether to deliver a SOHVA 
message or hang up when you hear an intercom busy tone. 
Make a SOHVA announcement using the SOHVA button 
as follows: 
l make intercom call and hear busy tone, 
l...

Page 26

Usina Your TeleDhone To Place Calls On Hold 
Holding Calls 
You can place a call on hold and pick it back up a short time later. 
With a regular hold, you can pick up the held call or another user 
can pick it up at another telephone if that telephone shares the held 
call line with your telephone. With an exclusive hold condition, 
you must pick the held call up at your telephone as no other 
telephone has access to it. 
You can also answer and place on hold a call that is on a line that 
does not...

Page 27

Using Your Telephone to r/ace c;aiis wn nom 
To place a call on hold at another telephone (directed hold), 
l while on line, press ITCM, 
l dialX90, 
l dial extension number of telephone to receive held call. 
You can pick this call back up if you need to. To do this, 
l dial #4, 
l dial extension number of that telephone, 
l service call as desired or press SPKR to hang up. 
To pick up a call that was placed on hold at your telephone by a 
user at another telephone, 
l press ITCM and dial # 9 0. 
To...

Page 28

Using Your Telephone To Place Calls On Hold 
Handling Recalled Hold Calls 
After a call has been on hold for the period of time (set by the 
installer of your system), the system will cause three short tone 
bursts to sound at yo::- i ;:?phone and the flash rate of the line 
button becomes fastL;, 
If the call is on exclusive hold, it will revert to manual hold after 
the hold recall time period. If the call is parked on hold, either at 
another phone or in orbit within the system, it will also revert to...

Page 29

Using Your Telephone To Transfer Calls 
Transferring Calls 
Transferring calls is the process whereby you answer a call at your 
telephone and transfer it to another telephone. You can do this in 
one of two ways. If you first identify the caller to the party to 
receive the transfer, thus giving that user the opportunity to 
prepare for the call, you have made a screened transfer. If you 
transfer the call without first announcing it, you have made an 
unscreened transfer. 
If the telephone to which you...

Page 30

using Your Telephone To TranStt?r Calls 
To transfer an unscreened call to another telephone in the system, 
0 answer call, 
l press TRANSKONF (call is automatically placed on 
hold), 
l dial extension number of telephone to receive transfer or 
press 
DSS for that extension, 
l press SPKR to disconnect, or hang up. Intercom party 
then has the call. 
NOTE: Unscreened tran.$ers camp-on at busy telephones and wait to 
be answered. Each call automatically rings the telephone as 
soon as it becomes idle....
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