Comdial Americom Digital Telephone System Instructions Manual

							Call Forwarding 
You can forward your calls to ring at another station. 
To forward intercom and m-ime line calls to another telephone: 
1. 
2. 
3. Dial extension number of telephone to which calls are to 
be forwarded. 
Hang up. 
To cancel intercom and prime line call forwarding: 
l Press@a@@ andhangup. 
To forward all calls to another telephone: 
1. Press @ @ @j). 
2. Dial extension number of telephone to which calls are to 
be forwarded. 
3. Hang up. 
To cancel all call forwarding: 
NOTE: Your station will ring with a short ring burst each time a call is 
forwarded to remind you that your calls are being forwarded. 
Call Override Features 
Executive Override 
If your telephone has this feature, you can break into a conversa- 
tion at another station. When you make an intercom call and hear 
a busy signal: 
1. Dial @ @ @ . Five short tone bursts will 
sound at the called station. 
2. Join in-progress calI. 
Continued on next page 
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							Call Override Features (continued) 
Service Observing 
For training purposes, this feature allows you, undetected, to 
monitor a conversation at another station. 
To monitor an m-progress call: 
1. While on-hook, press @a@@. 
2. Dial extension number of station you are going to monitor. 
3. Press (,,,,, to end. 
Call Waiting 
You can send a call waiting tone to a busy station and wait for an 
answer. 
To 
activate call waiting: 
1. Make intercom call and hear busy signal. 
2. Dial a @a. Called party will hear tone. 
3. Remain on line, waiting for called party response. 
To 
cancel call waiting, hang up handset. 
To 
answer call waiting if you receive a call waiting tone while on 
a call: 
1. Hear short tone burst in receiver. 
2. Either place call on hold or complete present call and hang 
up. Waiting call will begin ringing. 
3. Lift handset to answer. 
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							Departmental Station Operation 
Your stationmay be a terminating station for departmental calling. 
That is, if all stations in the department are busy or ring-no-answer 
(RNA), the call will be routed to your station. You may either 
service the call or transfer the call back to the department exten- 
sion number. 
Then, the call will camp-on at the department and will not return 
to your station if the department stations are still not available to 
handle the call. After a preprogrammed length of time, the 
camped-on call will come back to you - the transferring station. 
An intercom call will not camp-on at a department - it will ring 
to your station 
Direct Inward Station Dialing (DISD) 
This feature allows an outside party to call an intercom station 
directly without your assistance. DISD works in the following 
manner: 
l When the outside party calls a DISD line, initially the 
caller will hear ringing. 
l If the call is not answered by a station with the line 
appearance, the system will answer the call with a DISD 
dial tone. This dial tone is distinctly different from a 
standard dial tone. 
l The caller can then dial an extension number. One of four 
things will happen: 
1. The caller will hear ringing until the station answers. 
2. If the called station does not answer, the caller will hear 
the DISD dial tone again. The caller can then try 
another extension. 
3. If the called station has Call Forward set, the forwarded 
station will ring. 
4. If the called station is busy, the caller will be placed on 
HOLD and will hear background music. After a certain 
time period, the caller will hear the DISD dial tone 
again. The caller can then try another extension. 
NOTE: A maximum of three attempts are allowed. 
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							Display Contrast Adjustment 
If your telephone has an LCD, you can adjust the contrast of the 
display by holding down the MUTE button on your telephone. 
After five seconds, “Contrast Level” and a number shows up in 
the display. Continue to depress the MUTE button - the display 
contrast changes. 
The numbers 0 through 7 represent the contrast from light (0) to 
dark (7). 
When you have adjusted the display contrast to suit you, release 
the MUTE button 
Do Not Disturb 
This feature keeps calls from ringing at your station and makes 
your station appear to be busy to intercom calls. 
If your telephone has this feature, press the button arranged by 
class of service programming for this purpose. The light as- 
sociated with this feature will turn on when you are using “Do Not 
Disturb.” 
To cancel this feature, press the button again, 
NOTE: Generally, this feature cannot be overridden by the caller; the 
caller will hear two quick tone bursts every three seconds. Some 
stations, however, have the ability to override ‘Do Not Disturb.” 
Music on Hold 
If you want to turn off the music that plays while people are on 
HOLD: 
2. Press the first button in the top row (upper left-hand comer) 
of buttons to turn feature on and off. The button light will 
be on when the hold music is on; the light will be off when 
the music is off. 
m 
Continued on next page 
43  
						

							Music on Hold (continued) 
Instead of using a button to activate this feature, you can use 1 on 
the keypad to turn this feature on and 2 on the keypad to turn this 
feature off. Follow step 1 above and then press 1 and 2 on the 
keypad in the place of step 2. 
3. Press @ or @to end. 
Mute Button 
By using the MUTE button, you can block transmission of your 
voice to the distant party. For example, if someone comes into 
your office to talk to you and you do not want to interrupt the 
distant party, just press the MUTE button. 
The MUTE button turns on and locks when you press and release 
it and turns off when you press it again. 
Night Transfer 
Before you leave work for the day, you can set up the system to 
automatically transfer incoming calls to another station or stations 
for off-hour answering. 
To turn this feature on or off: 
2. Press the first button in the top row (upper left-hand comer) 
of buttons to turn feature on and off. The button light will 
be on when night transfer is on; the light will be off when 
the feature is off. 
ma 
Instead of using a programmable button to activate this 
feature, you can use 1 on the keypad to turn the feature on 
and 2 on the keypad to turn this feature off. 
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							Paging 
If you have an external paging unit set up by the installer, you can 
page over it: 
1. 
2. 
3. 
4. Lift handset. 
Dial paging access number, push line button (if external 
paging is on a line) or, off hooked up to auxiliary paging 
port,press @@@J 
Make announcement. 
Hang up. 
You can also page all stations through their intercoms (all-call 
paging) or just some stations (zone paging). To do this: 
1. 
2. 
3. 
4. 
5. Lift handset. 
Press lTCM . 
0 
Dial 87 for all-call paging. Dial 84, 85, or 86 for zone 
PagN. 
Make announcement and stay on line if waiting for an 
answer. 
ma 
Hang up handset. 
You can answer an all-call or zone page from any station in the 
system. 
To answer this page known as “Meet-Me Page”: 
1. Lift handset of nearest station. 
2. Press @J @J @ . 
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							Personal Ringing Tones 
You can choose one of four different ring tones to easily identify 
your station when it rings. To select one of these rings: 
1. Press @J (;LT> (*7 @J . 
2.. Dial c1), @ , @ or@ . One of four ringing 
tones will be selected and the next time your telephone 
rings, you will hear the difference. , 
Privacy 
By pressing a button designated a “privacy button,” you can allow 
another person to join you in a call. This feature is 
preprogrammed by the installer. 
PulselTone Switching 
If your local telephone service is pulse (rotary), but you have to 
convert to tone while dialing, press # 
0 at the point in the 
dialing sequence where conversion to ton is required. The system 
will switch back to pulse dialing when you end your call. 
You can program pulse-to-tone switching by pressing 
# 
during autodial or speed dial number storage. 
0 
46  
						

							Station Message Detail Accounting (SMDA) 
Printout 
If your system has a data printer, you can command the system to 
print several different types of reports and to delete all stored 
SMDA records: 
2. Choose report to be printed: 
Dial 
l# 
2# 
3# 
4# 
5# 
6# 
7# 
O# 
8 
9 Item 
Station report 
Line report 
Department report 
Account code report 
Automatic reports 
Print all records 
Delete SMDA records 
Departmental Calling Distribution 
@CD) report 
Obtain the number of free records 
in the system 
Abort printing 
3. Press (“‘KR,, orw to end. 
Voice Announce Blocking 
You can prevent voice-signalled intercom calls from sounding 
through your station speaker. 
To block voice calls: 
l Press@ a @ . 
To un-block voice calls: 
l Press@@@ . 
This feature also blocks SOHVA calls. 
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							J 
48  
						

							Table 3. Display Summary 
II 
Display Type When Displayed 
This preprogrammed message ap- 
pears in display that it is sent to. 
Either a name or a station number 
can be entered. 
Automatic Callback 
-..i=j 
When waiting for a busy 
telephone to signal that it has be- 
come idle, the display shows that 
the feature is active. 
Automatic Redial 
Display shows that feature is ac- 
v tive. 
Call Costing 
1 Call Forward 
Display shows extension number 
of telephone to which call is for- 
1 Call Messaging 
Display prompts for message. 
Entering a keypad digit (O-9) 
causes a message to be displayed. 
Example: 
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