Comdial Americom Digital Telephone System Instructions Manual

							j%MERICOM 
Digital Telephone 
System 
Attendant’s Guide  
						

							This user guide is applicable for the following system and 
telephone models: 
System Models: 
DO408 Rev. A and later 
DO8 16 Rev. C and later 
D1632 Rev. A and later 
Telephone Models: 
701os-xx 
7016S-XX 
7102X-Xx 
711os-xx 
7110x-xx 
7116S-XX 
7116X-Xx  
						

							TABLE OF CONTENTS 
UsingThis Guide ................................... 
.I 
Knowing Your Telephone ............................ .2 
Using Your Speakerphone ............................ 
-6 
WhattheLightsMean ............................... .7 
WhattheRingsMean ............................... .7 
Using Your Telephone ............................... .9 
Answering Calls ................................ .9 
MakingCalls.. ............................... ..13 
Holding Calls .................................. .19 
TransferringCalls ............................. ..2 1 
Making Conference Calls ........................ .23 
Messaging 
................................... ..2 5 
Programming Your Telephone ........................ -29 
Autodial Programming .......................... .29 
Speed Dial Programming ........................ 
.32 
Response Message Programming .................. 
.33 
System Clock Programming ...................... .34 
LCD Message Programming ...................... 
.34 
Station Name Programming ...................... 37 
Assist Button Programming ...................... 
.37 
Using Miscellaneous Features ........................ 
.39 
AccountCodeEntry ........................... ..3 9 
Automatic Set Relocation ........................ 
.39 
B askground Music ............................. .39 
Call Forwarding. ............................... .40 
Call Override Features .......................... 
-40 
CallWaiting.................................... 1 
Departmental Station Operation ................... 
.42 
Direct Inward Station Dialing (DISD) .............. .42 
Display Contrast Adjustment ..................... .43 
Do Not Disturb ................................ 
.43 
Music On Hold ................................ .43 
MuteButton.................................... 4 
Night Transfer ................................. .44 
Paging 
...................................... ..4 5 
Personal Ringing Tones .......................... .46 
Privacy........................................4 6 
. 
III  
						

							Table of Contents (continued) 
Using Miscellaneous Features (cant) 
Pulse/Tone Switching . . . , . . . . . . . . . . . . . . . . . . . . . , . .45 
Station Message Detail Accounting (SMDA) Printout . . .46 
Voice Announce Blocking . . . . . . . . . . . . . . . . . . . . . . . . .46 
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...57 
Index......................,...........,...,.......61 
Figures 
1. 16-Line LCD Speakerphone ........................ .4 
2. lo-Line Monitor Telephone ......................... .5 
Tables 
1. Character Codes ................................. .36 
2. Quick Reference Guide ........................... .47 
3. Display Summary ............................... .48 
iv  
						

							Using This Guide 
,To help you use your telephone to its fullest capacity, we have 
written a clear, comprehensive user guide. This guide is divided 
L into eight sections, each of which is marked with a tab for easy 
access. These sections tell you how to: 
l Answer calls, 
l Makecalls, 
. Hold calls, 
l Transfer outside calls, 
l Make conference calls, 
l Leave messages, 
l Program your telephone, and 
l Perform miscellaneous functions. 
For your convenience, a quick reference guide, a glossary and an 
alphabet&al index are included in the back of this user guide. 
If you have an LCD speakerphone (Figure l), Table 3 gives you 
a summary of what you will see in the display and when you will 
see it.  
						

							Knowing Your Telephone 
The following features on your telephone are explained in terms 
of what they allow you to do. The telephones in Figures 1 and 2 
are the same except for the additional programmable buttons and 
the display shown in Figure 1. 
l Hold Button 
- Places a line on hold 
- Stores pauses in number sequences while programming 
- Used for programming and accessing second level autodials 
l Volume Control 
- Regulates the volume of the speaker and the handset 
l Intercom Button (ITCM) 
- Selects an intercom line 
- Initiates many of the features of the telephone 
l Ringer Volume Control (LO, HI, OFF) 
- Lets you vary ringer volume from low to high to off 
l TAP Button (must be preprogrammed for either function) 
- Recalls dial tone, or 
- Activates host system features 
l Tranc;fer/Conference Button (TRANSICONF) 
- .Transfers calls 
- Sets up conference calls 
l Mute Button 
- Keeps the person on the line from hearing your conversation 
- Adjusts the contrast of the display from light to dark 
l Speaker Button (SPKR) 
- Turns your speaker on or off 
- Disconnects a call when your handset is on-hook 
- Ends or cancels programming 
l Message Waiting Light 
- Tells you that there is a message for you 
Continued on next page . . 
2  
						

							Knowing Your Telephone (continued) 
* Programmable Buttons 
- Allow you to program your telephone for automatic dialing 
functions 
- Allow you to program your telephone for Direct Station Selec- 
tion (DSS) 
- Show which lines are either in use or on hold (red light) 
- Show which lines are in use by you (green light) 
l Dual-Line Alphanumeric Display 
- Displays time, day and date 
- Keeps you apprised of the status of your telephone 
- Provides programming prompts 
l Headset Jack (used only with a 164ine speakerphone) 
- Allows you to use your telephone privately and handsfree 
- Helps improve operation of high-call-volume businesses 
3  
						

							Programmable 
(Lines or DSS/BLF) 
Auto Redial Button 
Figure 1. 1CButton LCD Speakerphone Button (Default)  
						

							m Keypad Buttons 
-7 .- 
1 
Transfer/Conference  Transfer/Conference 
Button 
+7-t--  Handset 
-4JfF 
1 
I i 
1 
Message Waitingr--ka ‘z&om 
Volume 
Light 
Button 
Control Button 
Figure 2, lo-Button Monitor Telephone  
						

							Using Your Speakerphone 
A speakerphone gives you the freedom to use your telephone 
without lifting the handset. After initial contact is made, you can 
carry on a telephone conversation and still be free to do other 
things. Whenever the instructions “Lift the handset to talk” appear 
in this guide, they may be ignored if you have a speakerphone. 
During the course of a conversation you can always switch from 
the speakerphone to the handset for privacy. To do this, just lift 
the handset and talk. To return to speakerphone use, press the 
SPKR button and hang up the handset. 
To manually place a call using your speakerphone: 
1. Press the line button or the 
0 ITCM button. 
2. Dial the number. 
3. When party answers, talk. 
I 
To autodial using your speakerphone, just press the 
programmed button and talk when your party answers. 
I 
To answer a call with your speakerphone: 
1. Press the line button with flashing red light. 
2. When party answers, talk. 
To end a call with your speakerphone, just press 
0 SPKA . 
6