Home > Comdial > Communications System > Comdial Americom Digital Telephone System Instructions Manual

Comdial Americom Digital Telephone System Instructions Manual

    Download as PDF Print this page Share this page

    Have a look at the manual Comdial Americom Digital Telephone System Instructions Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 133 Comdial manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.

    							Autodial Programming (continued) 
    Programming Outside Numbers (continued) 
    l If your system is behind a host system that needs a 
    hookflash to access a feature, press the TAP button. Then, 
    continue dialing. 
    5. To continue storing, press the TRANWCONP button and 
    repeat steps 2-4. 
    6. Press@ o@ to end. 
    You can store an autodial number under a DSS button. 
    Just repeat steps l-6, using the programmable button 
    mentioned in step 2. 
    Programming Outside Numbers Using Line Groups 
    Line groups are represented as 1,2,3, and 4 on the keypad. The 
    table below shows the line group and its corresponding keypad 
    number. 
    1 Line Group Keypad 
    9 1 
    81 2 
    82 3 
    83 4 
    To store a number using a line group: 
    1. Press @JaBa. 
    2. Press programmable button you want for storage. 
    3. Press either 1 (9), 2 (8 l), 3 (82), or 4 (83) on the keypad. 
    4. Dial the number you are storing. 
    5. To store another number, press the TRANSKONF button 
    and repeat steps 2-4. 
    I 
    6. Press @ or@ to end. 
    Continued on next page 
    .’ 
    30  
    						
    							Autodial Programming (continued) 
    Programming Intercom Numbers (DRYBLF) 
    1. 
    2. 
    3. 
    4. 
    5. Press the DSS button you want for storage. 
    Dial the intercom number to be stored. 
    To store another number, repeat steps 2 and 3. 
    Press @or@toend. 
    Programming Feature Codes 
    For convenience and quick access, you might want to store 
    feature 
    codes. Some examples of these are: 
    l Call Forwarding (on and off) 
    . CallPickup 
    l Automatic Redialing 
    To program feature codes, 
    1. Press @ama. 
    2. Press programmable button you are using for storage. 
    3. Enter the codes for the feature. 
    Example: For Call Forwarding to a specific extension, 
    press @ a @  and extension 
    of telephone you want calls forwarded to. 
    4. To store another code, press the TRANWONF button and 
    repeat steps 2 and 3. 
    5. Press@ or@ to end. 
    NOTE: See Quick Reference Guide in back of this guide for complete 
    feature code listing. 
    31 
    8’ 
    :  
    						
    							Speed Dial Programming 
    System Speed Dial Programming 
    Using the keypad digits, you may store frequently used, numbers 
    that are accessible by all the system’s users from their stations. 
    Since these numbers can only be stored at your station (attendant), 
    distribute a list of the numbers to the users. 
    Before you program, make a list of: 
    l The storage location you are using (01 through 99 on the 
    keypad). 
    l The line that the call will be stored on, i.e., your line, the 
    intercom line, or a line group. 
    l The telephone numbers or feature codes you are storing. 
    To program system speed dial numbers: 
    2. Dial 01 through 99 for storage location. 
    3. Press @ to clear the current entry. 
    4. Choose the line to be used: 
    - 90 = last line used or prime line (if assigned) 
    - 01 - 32 = lines 
    - ITCM = intercom 
    - 91 through 94 = line groups 
    5. Dial the number to be stored (up to 32 digits); if you need 
    a pause between numbers, press the HOLD button and 
    continue entering the remaining digits. If you need a 
    hookflash, press the TAP button and continue entering the 
    remaining digits. 
    6. Press COW to continue entering numbers. 
    e 
    7. Press@or@toend. 
    32  
    						
    							Speed Dial Programming (continued) 
    Station Speed Dial Programming 
    Using the keypad digits, you may store frequently used telephone 
    numbers that only you will access. Before you begin, make a list 
    Of: 
    l The storage location you are using (0 through 9 on the 
    keypad). 
    l The line the call will go over. 
    l The telephone numbers or feature codes you are storing. 
    Use the directory in the pullout index tray in front of your 
    telephone to store the list. 
    To program station speed dial numbers, .: 
    1. 
    2. 
    3. 
    4. 
    5. 
    6. Press@aa@. 
    Press a keypad button (0 through 9) that you are using for 
    storage. 
    Choose the line to be used: 
    - 0 = last line used or prime line (if assigned) 
    - line key 
    - ITCM = intercom 
    - 1 through 4 = line groups 
    Dial the number to be stored (up to 16 digits); if you need 
    a pause between numbers, press the HOLD button. 
    Press COW 
    e to continue entering numbers. 
    Press@ or@ to end. 
    Response Messaging Programming 
    This program lets you set up a button to be used for making a 
    non-verbal response to a SOHVA or an intercom call. The 
    response appears in the display of the calling station. 
    :. 
    To assign a button for non-verbal response: 
    1. Dial@@@@. 
    2. Press the programmable button you want to use for mes- 
    sage access. 
    Continued on next page 
    33  
    						
    							Response Messaging Programming (continued) 
    3. Dial @. 
    4. Dial a message number (0 through 9). 
    NOTE: The preprogrammed messages are created by you, the 
    attenaimt. 
    5. Presseoretoend. 
    System Clock Programming 
    To program the system clock in the display for the current date 
    and time: 
    2. Dial two digits (00-99) for year. 
    3. Dial two digits 
    (01-12) for month . 
    4. Dial two digits (01-31) for day . 
    5. Dial two digits (00-23) for hour. 
    6. Dial two digits (00-59) for minute . 
    7. Press@ or@ to end. 
    LCD Message Programming 
    Your system gives you two default messages: “Back At. . .” and 
    “Call . . .” In addition, you can add eight customized messages, 
    or you can create up to ten messages if you decide not to use the 
    two default messages. 
    If you intend to create a response message to a voice announce, 
    remember that this is also a message and that it uses one of your 
    message locations. 
    Continued on next page . . 
    34  
    						
    							LCD Message Programming (continued) 
    2. Dial a message location number (0 through 9). 
    3. Dial @ to clear current message. 
    4. Using Table 1, compose your messages by dialing the 
    two-digit codes that relate to letters. 
    5. If you inadvertently wrote over the default messages, you -s 
    can retrieve them by dialing 10 for “Back At” and 20 for 
    “Cdl.” 
    6. To continue, dial a and repeat steps 2 through 4. 
    7. Press@or@toend. 
    Example: Create a response message that will read as “TAKE 
    MESSAGE” and program it into message location number 3. 
    5. 81,21,52,32 12 61,32,73,73,21,41,32 
    TAKE space ME S SAGE 
    6. @ 
    35  
    						
    							Table 1. Character Codes 
    F 33 f 36 I 
    28 
    G 41 
    9 44 
    : 29 
    H 42 h 45 1 01 
    I 43 
    i 46 
    2 02  
    						
    							Station Name Programming 
    If you have an LCD speakerphone, this feature lets you know who 
    is calling you and lets the caller know that you are calling them. 
    You can assign, to a station, either a personal or a group name that 
    will show up in the user’s display or in the called party’s display 
    or both. Typical names could be SRVC, MKTG 1, K SMITH. 
    1. 
    2. 
    3. 
    4. 
    5. 
    6. Select station to be programmed by dialing station number 
    10 through 57. 
    Dial @ to clear current name. 
    Using Table 1, compose your station name (up to 7 digits) 
    by dialing the two-digit codes that relate to letters. 
    Dial a to continue entering station names and repeat 
    steps 2 through 4. 
    Press@ or @to end. 
    Assist Button Programming 
    With this feature you can program an “assist” button on your 
    telephone that will let you send a message to an LCD speaker- 
    phone. By pushing this button you can let your supervisor know, 
    with a tone and a station message display, that you need assistance 
    with a problem caller. 
    Then, after receiving the tone and the display message, your 
    supervisor can join the call or monitor it through executive 
    override or service observing. 
    To program an assist button, 
    1. Press@aaa . 
    2. Press programmable button you want as assist button. 
    3. Dial @. 
    37 Continued on next page...  
    						
    							Assist Button Programming (continued) 
    4. 
    5. 
    6. 
    7. Dial O-9 to choose preprogrammed message. (See atten- 
    dant for list of messages.) 
    Dial @ to choose the system-provided message. (Sys- 
    tem message = “ASSIST” plus name or extension number 
    of station sending message. Name or extension is automat- 
    ically added by system.) 
    If one particular station must always receive message, dial 
    extension number of that station; otherwise, skip to step 6. 
    Label button. 
    Press@or@ toend. 
    38  
    						
    							Using Miscellaneous Features 
    Account Code Entry 
    If you need to enter an account code for the SMDA report while 
    calling a number, you can do so using this feature. However, code 
    entry is voluntary, i.e. if you do not enter a code, the call will 
    continue to go through. 
    To enter account code: 
    1. Select line. The display on the LCD speakerphones will 
    prompt for “Account Code” if programmed to do so. 
    2. Press@@@@ . 
    3. Dial account code. Listen for dial tone. 
    4. Dial number you are calling. 
    NOTE: If you hear an error tone afer step 3, check the account code for 
    vaIidity. 
    Automatic Set Relocation 
    With this feature, if you move your telephone to another location, 
    you will be given a choice via the display prompt as to whether 
    you want to keep the previous programming or use the program- 
    ming in the new location. 
    Background Music 
    If supplied by your system, music can be set to play through your 
    telephone speaker. 
    To turn music ON: 
    1. Press @ (*7 a. Speaker light will turn on. 
    2. Adjust loudness of music with speaker volume control. 
    To turn music OFF: 
    0 Press@@a.Speakerlightwilltumoff. ’ 
    NOTE: Background music automatically turns off during calls. 
    39  
    						
    All Comdial manuals Comments (0)

    Related Manuals for Comdial Americom Digital Telephone System Instructions Manual