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Cisco Unity Connection 9x User Guide

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    							Step 3Followthepromptstodisabletheruleset.
    Disabling a Rule Set by Using Voice Commands
    Procedure
    Step 1CallandsignintoConnection.
    Step 2WhenConnectionasks,"Whatdoyouwanttodo,"say:
    "SetupOptions."(Connectiontemporarilyswitchestothephonekeypad.)
    Step 3Onthephonekeypad,selecttheoptionTransferSettings,thenPersonalCallTransferRules,andDisable
    aTransferRuleSet.
    Connectionplaystheprompttodisablearulesetonlywhenthereisarulesetthatisenabledbutnot
    active.
    Note
    Step 4Followthepromptstodisabletheruleset.
    Toswitchbacktousingvoicecommands,keeppressing*untilyouhearthe"VoiceCommand
    Conversation"prompt.
    Tip
    Using the Transfer All Rule Set
    TheTransferAllrulesetcontainsasinglerulethatforwardsallofyourcallstoaspecificdestinationfora
    specifiedtime.TransferAllistheonlyrulesetthatyoumustsetbyphone.CiscoUnityConnectionactivates
    therulesetanddisplaysitontheCallTransferRuleSetspageofthePersonalCallTransferRuleswebtool.
    WhenyouenableTransferAll,itimmediatelybecomesyouractiverulesetforthedurationspecified.Ifa
    transferredcallisnotansweredattheTransferAlldestination,Connectiontransfersthecalltovoicemail.
    Enabling the Transfer All Rule Set by Using the Phone Keypad
    Procedure
    Step 1CallandsignintoConnection.
    Step 2AttheMainmenu,selecttheoptionSetupOptions,thenTransferSettings,andPersonalCallTransfer
    Rules.
    Step 3Followthepromptstotransferallcallstovoicemailortoaspecificphonenumber,andtosetthenumberof
    daysyouwanttheTransferAllrulesettobeactive.
    Adayendsat11:59p.m.,soadurationofonedaymeansuntiltheendofthecurrentday(11:59p.m.),
    twodaysisthroughtheendoftomorrow,andsoon.Youcanenterfrom1-999daysforduration.
    Tip
    User Guide for the Cisco Unity Connection Phone Interface (Release 9.x)    
    73
    Managing Personal Call Transfer Rule Sets to Handle Incoming Calls
    Disabling a Rule Set by Using Voice Commands 
    						
    							Enabling the Transfer All Rule Set by Using Voice Commands
    Procedure
    Step 1CallandsignintoConnection.
    Step 2WhenConnectionasks,"Whatdoyouwanttodo,"say:
    "SetupOptions."(Connectiontemporarilyswitchestothephonekeypad.)
    Step 3Onthephonekeypad,selecttheoptionTransferSettings,thenPersonalCallTransferRules.
    Step 4Followthepromptstotransferallcallstovoicemailortoaspecificphonenumber,andtosetthenumberof
    daysyouwanttheTransferAllrulesettobeactive.
    Adayendsat11:59p.m.,soadurationofonedaymeansuntiltheendofthecurrentday(11:59p.m.),
    twodaysisthroughtheendoftomorrow,andsoon.Youcanenterfrom1-999daysforduration.
    Tip
    Toswitchbacktousingvoicecommands,keeppressing*untilyouhearthe"VoiceCommand
    Conversation"prompt.
    Tip
    Disabling the Transfer All Rule Set by Using the Phone Keypad
    Procedure
    Step 1CallandsignintoConnection.
    Step 2AttheMainmenu,selecttheoptionSetupOptions,thenTransferSettings,thenPersonalCallTransfer
    Rules,andCancelTransferringAllCallstoThisDestination.
    Disabling the Transfer All Rule Set by Using Voice Commands
    Procedure
    Step 1CallandsignintoConnection.
    Step 2WhenConnectionasks,"Whatdoyouwanttodo,"say:
    "SetupOptions."(Connectiontemporarilyswitchestothephonekeypad.)
    Step 3Onthephonekeypad,selecttheoptionTransferSettings,thenPersonalCallTransferRules,andCancel
    TransferringAllCallstoThisDestination.
    Toswitchbacktousingvoicecommands,keeppressing*untilyouhearthe"VoiceCommand
    Conversation"prompt.
    Tip
       User Guide for the Cisco Unity Connection Phone Interface (Release 9.x)
    74
    Managing Personal Call Transfer Rule Sets to Handle Incoming Calls
    Enabling the Transfer All Rule Set by Using Voice Commands 
    						
    							Forwarding All Calls to Cisco Unity Connection
    YoucanforwardallyourincomingcallstoCiscoUnityConnectionsothatyourpersonalcalltransferrule
    setsareappliedtocallsimmediately.Withthisoption,thephonesystemdoesnotringyourextensionfirst
    beforeapplyingpersonalcalltransferrulesetstolocateyouwhenthereisnoanswer.
    Forwarding All Calls to Cisco Unity Connection by Using the Phone Keypad
    Procedure
    Step 1CallandsignintoConnection.
    Step 2AttheMainmenu,selecttheoptionSetupOptions,thenTransferSettings,andPersonalCallTransfer
    Rules.
    Step 3FollowthepromptstoforwardallcallstoConnection,andtosetthenumberofdaysyouwanttheforwarding
    tobeactive.
    Adayendsat11:59p.m.,soadurationofonedaymeansuntiltheendofthecurrentday(11:59p.m.),
    twodaysisthroughtheendoftomorrow,andsoon.Youcanenterfrom1-999daysforduration.
    Tip
    Forwarding All Calls to Cisco Unity Connection by Using Voice Commands
    Procedure
    Step 1CallandsignintoConnection.
    Step 2WhenConnectionasks,"Whatdoyouwanttodo,"say:
    "SetupOptions."(Connectiontemporarilyswitchestothephonekeypad.)
    Step 3Onthephonekeypad,selecttheoptionTransferSettings,thenPersonalCallTransferRules.
    Step 4FollowthepromptstoforwardallcallstoConnection,andtosetthenumberofdaysyouwanttheforwarding
    tobeactive.
    Adayendsat11:59p.m.,soadurationofonedaymeansuntiltheendofthecurrentday(11:59p.m.),
    twodaysisthroughtheendoftomorrow,andsoon.Youcanenterfrom1-999daysforduration.
    Tip
    Toswitchbacktousingvoicecommands,keeppressing*untilyouhearthe"VoiceCommand
    Conversation"prompt.
    Tip
    User Guide for the Cisco Unity Connection Phone Interface (Release 9.x)    
    75
    Managing Personal Call Transfer Rule Sets to Handle Incoming Calls
    Forwarding All Calls to Cisco Unity Connection 
    						
    							Canceling Forwarding of All Calls to Cisco Unity Connection by Using the
    Phone Keypad
    Procedure
    Step 1CallandsignintoConnection.
    Step 2AttheMainmenu,selecttheoptionSetupOptions,thenTransferSettings,thenPersonalCallTransfer
    Rules,andCancelForwardingAllCallstoCiscoUnityConnection.
    Canceling Forwarding of All Calls to Cisco Unity Connection by Using Voice
    Commands
    Procedure
    Step 1CallandsignintoConnection.
    Step 2WhenConnectionasks,"Whatdoyouwanttodo,"say:
    "SetupOptions."(Connectiontemporarilyswitchestothephonekeypad.)
    Step 3Onthephonekeypad,selecttheoptionTransferSettings,thenPersonalCallTransferRules,andCancel
    ForwardingAllCallstoCiscoUnityConnection.
    Toswitchbacktousingvoicecommands,keeppressing*untilyouhearthe"VoiceCommand
    Conversation"prompt.
    Tip
       User Guide for the Cisco Unity Connection Phone Interface (Release 9.x)
    76
    Managing Personal Call Transfer Rule Sets to Handle Incoming Calls
    Canceling Forwarding of All Calls to Cisco Unity Connection by Using the Phone Keypad 
    						
    							CHAPTER 18
    Changing Playback Settings
    •AboutPlaybackSettings,page77
    •ChangingPlaybackVolumeforIndividualMessages,page77
    •ChangingPlaybackSpeedforIndividualMessages,page78
    •ChangingPlaybackVolumefortheConnectionConversation,page79
    •ChangingPlaybackSpeedfortheConnectionConversation,page80
    About Playback Settings
    Playbacksettingsallowyoutochangetheplaybackvolumeandtheplaybackspeedof:
    •Anindividualmessageasyouarelisteningtoit.
    •TheconversationforyourcurrentphonesessionatanypointwhileConnectionisplayingaprompt.
    Changesforindividualmessageplaybackdonotaffectplaybackforothermessagesyouhearduringthesame
    phonesession.Changesforconversationplaybacklastuntilyouhangupthephone;thenexttimeyoucall
    Connection,playbacksettingsareresettothedefaults.
    Toadjusttheconversationspeedorvolume,youusevoicecommands;youcannotusethephonekeypad.Note
    Changing Playback Volume for Individual Messages
    Asyoulistentoamessagebyphone,youcanadjustthevolumeforthatmessage.Changesdonotaffectthe
    playbackvolumeofothermessagesyouhearduringthesamephonesession.
    User Guide for the Cisco Unity Connection Phone Interface (Release 9.x)    
    77 
    						
    							Changing Playback Volume for an Individual Message by Using the Phone
    Keypad
    Procedure
    Thekeythatyoupresstoadjustplaybackvolumewilldependonyourconversation.Askyoursystem
    administratorwhichkeyisassignedtochangeplaybackvolume.Whilelisteningtoamessage,toggleamong
    thesevolumesettings:
    DescriptionOption
    IncreasesthevolumePresskeyonce
    DecreasesthevolumePresskeyagain
    ReturnsthevolumetonormalPresskeyagain
    Changing Playback Volume for an Individual Message by Using Voice
    Commands
    Procedure
    Whilelisteningtoamessage,usethefollowingvoicecommands:
    CommandAction
    "Louder"or"Softer"Changevolume
    "Resetvolume"Resetplaybackvolumetothedefaultsetting(notavailableon
    somesystems)
    Changing Playback Speed for Individual Messages
    Asyoulistentoamessagebyphone,youcanadjusttheplaybackspeedforthatmessage.Changesdonot
    affecttheplaybackspeedofothermessagesyouhearduringthesamephonesession.
       User Guide for the Cisco Unity Connection Phone Interface (Release 9.x)
    78
    Changing Playback Settings
    Changing Playback Volume for an Individual Message by Using the Phone Keypad 
    						
    							Changing Playback Speed for an Individual Message by Using the Phone
    Keypad
    Procedure
    Thekeythatyoupresstoadjustplaybackspeedwilldependonyourconversation.Askyoursystem
    administratorwhichkeysareassignedtoincreaseanddecreaseplaybackspeed.Whilelisteningtoamessage,
    usethefollowingspeedsettings:
    DescriptionOption
    Slowmessageplayback.Pressdecreasekey
    Fastmessageplayback.Pressincreasekeyonce
    Fastermessageplayback.Pressincreasekeyagain
    Changing Playback Speed for an Individual Message by Using Voice Commands
    Procedure
    Whilelisteningtoamessage,usethefollowingvoicecommands:
    CommandAction
    "Slower"Slowplayback
    "Faster"Fastplayback
    "Resetspeed"Resetplaybackspeed
    Therearefourplaybackspeedsavailable:thespeedatwhichthemessagewasrecorded,oneslower
    speed,andtwofasterspeeds.
    Tip
    Changing Playback Volume for the Connection Conversation
    YoucanusevoicecommandstochangethevolumeoftheCiscoUnityConnectionconversationatanypoint
    whileConnectionisplayingprompts.(Youcannotusethephonekeypadtoadjusttheconversationvolume.)
    Changeslastuntilyouhangupthephone;thenexttimeyoucallConnection,thevolumeisresettothedefault
    setting.
    User Guide for the Cisco Unity Connection Phone Interface (Release 9.x)    
    79
    Changing Playback Settings
    Changing Playback Speed for an Individual Message by Using the Phone Keypad 
    						
    							Changing Conversation Playback Volume by Using Voice Commands
    Procedure
    Whilelisteningtoaprompt,usethefollowingvoicecommands:
    CommandAction
    "Louder"or"Softer"Changevolume
    "Resetvolume"Resetplaybackvolumetothedefaultsetting(notavailableon
    somesystems)
    Changing Playback Speed for the Connection Conversation
    YoucanusevoicecommandstochangethespeedoftheCiscoUnityConnectionconversationatanypoint
    whileConnectionisplayingprompts.(Youcannotusethephonekeypadtoadjusttheconversationspeed.)
    Changeslastuntilyouhangupthephone;thenexttimeyoucallConnection,thespeedisresettothedefault
    setting.
    Changing Conversation Playback Speed by Using Voice Commands
    Procedure
    Whilelisteningtoaprompt,usethefollowingvoicecommands:
    CommandAction
    "Slower"or"Faster"Changespeed
    "ResetspeedResetplaybackspeedtothedefaultsetting
       User Guide for the Cisco Unity Connection Phone Interface (Release 9.x)
    80
    Changing Playback Settings
    Changing Conversation Playback Volume by Using Voice Commands 
    						
    							CHAPTER 19
    Broadcast Messages
    •AboutBroadcastMessages,page81
    About Broadcast Messages
    Occasionally,youmayreceiveavoicemessageknownasabroadcastmessagefromyourCiscoUnity
    Connectionadministrator,networkadministrator,ormanagementpersonnelinyourorganization.Broadcast
    messagesarerecordedannouncementssenttoeveryoneinyourorganization.Forexample,yourConnection
    administratormaysendamessageaskingalluserstochangetheirPINs,oraHumanResourcesmanagermay
    sendamessageremindingemployeesaboutadeadlineforanewbenefitspackage.
    Connectionplaysanybroadcastmessagesimmediatelyafteryousigninbyphone.Youmustlistentoeach
    broadcastmessageinitsentiretybeforeConnectionwillallowyoutocheckyournewandsavedmessagesor
    tochangeyoursetupoptions.Onceabroadcastmessagehasbeenplayed,itispermanentlydeletedforyou.
    Youcannotrespondtoorsavebroadcastmessages.
    Broadcastmessagesdonottriggerthemessageindicatoronyourphone(forexample,alightoradistinctive
    dialtonewhenyoupickupthereceiver).
    Ifyouareusingthevoice-recognitionoption,youcannotuseavoicecommandtodeleteabroadcastmessage.
    Instead,youarepromptedtopress#whenthemessageisfinishedplaying.Oncethemessageisdeleted,you
    cancontinueusingvoicecommandstoplayandmanageothermessages.
    User Guide for the Cisco Unity Connection Phone Interface (Release 9.x)    
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    							   User Guide for the Cisco Unity Connection Phone Interface (Release 9.x)
    82
    Broadcast Messages
    About Broadcast Messages 
    						
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