Cisco Unity Connection 9x User Guide
Have a look at the manual Cisco Unity Connection 9x User Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 53 Cisco manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
CHAPTER 20 Managing the Size of Your Mailbox •AboutMailboxSize,page83 •ReasonsYourMailboxMayFillUpQuickly,page83 About Mailbox Size AfullmailboxcanaffectthespeedatwhichCiscoUnityConnectionprocessesyourmessages.Whenyou signinbyphone,Connectionnotifiesyouwhenyourmailboxis: •Almostfull. •Fullandyoucannolongersendnewmessages. •Fullandyoucannolongersendorreceivenewmessages. YourConnectionadministratorsetsthestoragelimitsforyourmailbox.Exceedingthoselimitscanprevent youfromsendingandreceivingmessages. Broadcastmessagesarenotincludedinyourtotalmailboxsize.Note Reasons Your Mailbox May Fill Up Quickly IfyoufeelthatyourCiscoUnityConnectionmailboxfillsupmorequicklythanyouexpect,thereasonslisted belowmayexplainwhy.(YourConnectionadministratorspecifiesthesizeofyourmailbox.) Message-retentionpolicymaynotbeenforced Bydefault,Connectiondoesnotautomaticallydeletemessagesoncetheyreachacertainage.Thismeansthat unlessyourConnectionadministratorsetupthesystemtoenforceamessage-retentionpolicy,youare responsibleformanagingthesizeofyourmailboxbyperiodicallyreviewingyoursavedmessagesandeither moving,archiving,ordeletingthempermanently. IfConnectionissetuptoenforceamessage-retentionpolicy,askyourConnectionadministratorhowlong thesystemstoresyourmessagesbeforepermanentlydeletingthem.Youcanthenplantoarchiveormove User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 83
importantmessagesaheadoftime.Connectiondoesnotindicatewhenamessage-retentionpolicyisenforced, nordoesitwarnyoubeforemessagearepermanentlydeletedasaresultofsuchapolicy. Nondeliveryreceiptsareincludedintotalmailboxsize Whenyoureceivenondeliveryreceipts(NDRs)formessagesthatyousend,yourmailboxcanquicklyincrease insize—especiallywhenoriginalmessagesincludedlargeattachments. Totalmessagesizeincludesoriginalwhenmessagesareforwarded Youmayreceivemessagesthathavebeenforwardedmanytimesover,whichincreasesmessagesize.The originalmessageplusallrecordedintroductionsthatwereaddedduringforwardingequalthetotalmessage size.Asaresult,yourmailboxcanexceeditslimit,eventhoughyoumayhaverelativelyfewmessagesstored init. Totalmessagesizeincludesattachments Youmayreceivemessagesthatcontainattachedfilessuchasspreadsheets,documents,faxes,andpictures. Themessageplusallattachedfilesequalthetotalmessagesize.Asaresult,yourmailboxcanexceeditslimit, eventhoughyoumayhaverelativelyfewmessagesstoredinit. User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 84 Managing the Size of Your Mailbox Reasons Your Mailbox May Fill Up Quickly
CHAPTER 21 Cisco Unity Connection Phone Menus and Voice Commands •AboutthePhoneMenuandVoiceCommandTables,page85 •PhoneMenusfortheStandardConversation,page85 •PhoneMenusfortheClassicConversation,page90 •PhoneMenusforOptionalConversation1,page94 •PhoneMenusforAlternateKeypadMappingN,page98 •PhoneMenusforAlternateKeypadMappingX,page101 •PhoneMenusforAlternateKeypadMappingS,page103 •VoiceCommands,page106 About the Phone Menu and Voice Command Tables Thetablesbelowshowthemostfrequentlyusedmenus,shortcuts,andvoicecommandsformanagingyour messagesandpreferencesbyphoneforthedifferentversionsoftheCiscoUnityConnectionconversation. AskyourConnectionadministratorwhichconversationversionyouaresetuptouse. Phone Menus for the Standard Conversation •MainMenuandShortcuts(StandardConversation),onpage86 •SendaMessageMenuandShortcuts(StandardConversation),onpage87 •DuringMessageMenuandShortcuts(StandardConversation),onpage87 •AfterMessageMenuandShortcuts(StandardConversation),onpage89 •RecordingMenu(StandardConversation),onpage90 User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 85
Main Menu and Shortcuts (Standard Conversation) RevisedNovember16,2010 WhilelisteningtotheMainmenu,press: Key(s)Action 1Hearnewmessages 2Sendamessage 31Reviewsavedmessages 32Reviewdeletedmessages (Notavailableonsomesystems) 4Changesetupoptions 41Changegreetings 412Turnalternategreetingonoroff 413Editothergreetings 421Changemessagenotification 422Changefaxdelivery (Notavailableonsomesystems) 423Selectfullorbriefmenus 431ChangePIN 432Changerecordedname 44Changecalltransfer 51FindmessagesfromaConnectionuser (Notavailableonsomesystems) 52Findmessagesfromalloutsidecallers (Notavailableonsomesystems) 53Findmessagesfromanoutsidecaller (Notavailableonsomesystems) 6Hearmeetings (Notavailableonsomesystems) 7Hearexternalmessages User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 86 Cisco Unity Connection Phone Menus and Voice Commands Phone Menus for the Standard Conversation
Key(s)Action (Notavailableonsomesystems) 9Switchbetweenusingthephonekeypadandusingvoicecommands(Connection 8.5andlater) (Notavailableonsomesystems) Send a Message Menu and Shortcuts (Standard Conversation) Afterrecordingandaddressingamessage,press: Key(s)Action #Sendmessage 91Addname 1Markmessageurgent 2Requestreturnreceipt 3Markmessageprivate 4Setfuturedelivery 5Reviewrecording 6Rerecord 7Addtothemessage 93Markmessagesecure During Message Menu and Shortcuts (Standard Conversation) Whilelisteningtoamessage,press: Key(s)Action 1Restartmessage 12Playmessagebynumber 14Playpreviousmessage 16Playnextmessage 2Save 3Delete User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 87 Cisco Unity Connection Phone Menus and Voice Commands Phone Menus for the Standard Conversation
Key(s)Action 4Reply 42Replytoall 44Returncalltosender 5Forwardmessage 64Slowplayback 66Fastplayback 65Changevolume (Notavailableonsomesystems) 63Resetvolumetodefaultlevel (Notavailableonsomesystems) 7Rewindmessage 8Pauseorresume 9Fast-forward #Fast-forwardtoend 17Playfirstmessage 19Playlastmessage 18Toggleurgentstatuson/off #2Skipmessage,saveorrestoreassaved (Notavailableonsomesystems) 6Skipmessage,saveorrestoreasnew (Notavailableonsomesystems) ##Skipmessage,saveasis 68Sendfaxtofaxmachineforprinting (Notavailableonsomesystems) 15Playmessageproperties *Cancelorbackup 0Help User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 88 Cisco Unity Connection Phone Menus and Voice Commands Phone Menus for the Standard Conversation
After Message Menu and Shortcuts (Standard Conversation) Afterlisteningtoamessage,press: Key(s)Action 1Replaymessage 12Playmessagebynumber 14Playpreviousmessage 16Playnextmessage 17Playfirstmessage 19Playlastmessage 18Toggleurgentstatuson/off 2Saveorrestoreassaved (Notavailableonsomesystems) 3Delete 4Reply 42Replytoall 44Callthesender (Notavailableonsomesystems) 5Forwardmessage 6Saveorrestoreasnew (Notavailableonsomesystems) 7Rewind 68Sendfaxtofaxmachineforprinting (Notavailableonsomesystems) 15Playmessageproperties #Saveasis *Cancelorbackup 0Help User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 89 Cisco Unity Connection Phone Menus and Voice Commands Phone Menus for the Standard Conversation
Recording Menu (Standard Conversation) Usethefollowingkeyswhileyourecordmessages,names,andgreetings: Key(s)Action 8Pauseorresume #Endarecording Phone Menus for the Classic Conversation •MainMenuandShortcuts(ClassicConversation),onpage90 •SendaMessageMenuandShortcuts(ClassicConversation),onpage91 •DuringMessageMenuandShortcuts(ClassicConversation),onpage92 •AfterMessageMenuandShortcuts(ClassicConversation),onpage93 •RecordingMenu(ClassicConversation),onpage94 Main Menu and Shortcuts (Classic Conversation) RevisedNovember16,2010 WhilelisteningtotheMainmenu,press: Key(s)Action 1Hearnewmessages 2Sendamessage 31Reviewsavedmessages 32Reviewdeletedmessages (Notavailableonsomesystems) 4Changesetupoptions 41Changegreetings 412Turnalternategreetingonoroff 413Editothergreetings 421Changemessagenotification 422Changefaxdelivery (Notavailableonsomesystems) User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 90 Cisco Unity Connection Phone Menus and Voice Commands Phone Menus for the Classic Conversation
Key(s)Action 423Selectfullorbriefmenus 431ChangePIN 432Changerecordedname 44Changecalltransfer 51FindmessagesfromaConnectionuser (Notavailableonsomesystems) 52Findmessagesfromalloutsidecallers (Notavailableonsomesystems) 53Findmessagesfromanoutsidecaller (Notavailableonsomesystems) 6Hearmeetings (Notavailableonsomesystems) 7Hearexternalmessages (Notavailableonsomesystems) 9Switchbetweenusingthephonekeypadandusingvoicecommands(Connection 8.5andlater) (Notavailableonsomesystems) Send a Message Menu and Shortcuts (Classic Conversation) Afterrecordingandaddressingamessage,press: Key(s)Action #Sendmessage 91Addname 1Markmessageurgent 2Requestreturnreceipt 3Markmessageprivate 4Setfuturedelivery 5Reviewrecording User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 91 Cisco Unity Connection Phone Menus and Voice Commands Phone Menus for the Classic Conversation
Key(s)Action 6Rerecord 7Addtothemessage 93Markmessagesecure During Message Menu and Shortcuts (Classic Conversation) Whilelisteningtoamessage,press: Key(s)Action 1Restartmessage 12Playmessagebynumber 14Playpreviousmessage 16Playnextmessage 2Save 3Delete 4Slowplayback 5Changevolume (Notavailableonsomesystems) 6Fastplayback 7Rewindmessage 8Pauseorresume 9Fast-forward #Fast-forwardtoend #2Restoreassaved (Notavailableonsomesystems) #4Reply #42Replytoall #5Forwardmessage #6Saveorrestoreasnew User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 92 Cisco Unity Connection Phone Menus and Voice Commands Phone Menus for the Classic Conversation