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Cisco Unity Connection 9x User Guide

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Page 31

CHAPTER 5
Managing Deleted Messages
•AboutDeletedMessages,page23
•PermanentlyDeletingDeletedMessages,page23
•CheckingDeletedMessages,page24
About Deleted Messages
CiscoUnityConnectionsavesyourdeletedmessages;youcanplay,restore,orpermanentlydeletethem.
Permanently Deleting Deleted Messages
Deletingmessagescanbeanimportantwaytoreducethesizeofyourmailbox,especiallywhenCiscoUnity
Connectionisnotsetuptoautomaticallydeletemessagesoncetheyreachacertainage....

Page 32

Permanently Deleting Messages by Using the Phone Keypad
Procedure
Step 1CallandsignintoConnection.
Step 2AttheMainmenu,selecttheoptionReviewOldMessages,thenDeletedMessages.
Step 3Followthepromptstoreviewyourdeletedmessagesanddeletethemindividually,ortodeleteallmessages
atonce.
Permanently Deleting Messages by Using Voice Commands
Procedure
Step 1CallandsignintoConnection.
Step 2WhenConnectionaskswhatyouwanttodo,say:...

Page 33

Checking Deleted Messages by Using the Phone Keypad
Procedure
Step 1CallandsignintoConnection.
Step 2AttheMainmenu,selecttheoptionReviewOldMessages,thenDeletedMessages.
Step 3Followthepromptstomanageadeletedmessageafteryouhavelistenedtoit.
Step 4WhenConnectionasks,"Whatdoyouwanttodo,"say
Example:
WhenConnectionasks,"Whatdoyouwanttodo,"say
Checking Deleted Messages by Using Voice Commands
Procedure
Step 1CallandsignintoConnection.
Step 2WhenConnectionasks"Whatdoyouwanttodo,"say:...

Page 34

VoiceCommandAction
"Reply"Replytomessage
"Callsender"Callmessagesender
(Notavailableonsomesystems.)
"Forward"Forwardmessage
"Marknew"Restoreasnew
(Notavailableonsomesystems.)
"Messageproperties"Playmessageproperties
   User Guide for the Cisco Unity Connection Phone Interface (Release 9.x)
26
Managing Deleted Messages
Checking Deleted Messages by Using Voice Commands 

Page 35

CHAPTER 6
Managing Dispatch Messages
•AboutDispatchMessages,page27
•RespondingtoDispatchMessages,page27
About Dispatch Messages
Dispatchmessagesaresenttoadistributionlistofuserswhoareavailabletorespondtoissues.Onlyone
personneedstoacceptadispatchmessage.AfterCiscoUnityConnectionplaysadispatchmessage,itprovides
thefollowingoptions:
Meansthatyouaretheonlymemberofthedistributionlistwhowillacceptthe
message.Copiesofthemessageareremovedfromthemailboxesofallother...

Page 36

•Dispatchmessagestriggerthemessageindicatoronyourphone.Ifanotherrecipientacceptsadispatch
message,Connectionturnsofftheindicatorafteritremovesthemessagefromyourmailbox.Theremay
beawindowoftimebetweenmessageremovalandtheindicatorgoingoff.Ifyoufindnonewmessages
afternotingtheindicator,itlikelyisbecauseyoucheckedduringthiswindow.
•Whenconfiguringmessagenotificationrulestoincludedispatchmessages,beawarethatbythetime
youreceiveanotificationandcallintoretrievethemessage,itmaybegonefromyourmailboxbecause...

Page 37

CHAPTER 7
Using Voice Commands to Place Calls
•AboutUsingVoiceCommandstoPlaceCalls,page29
•PlacingCallsbyUsingVoiceCommands,page29
About Using Voice Commands to Place Calls
YoucanplaceacalltoacontactortoanotherCiscoUnityConnectionuserbysayingtheperson'sname,or
phonenumberorextension.
Forexample,whenyousay"CallHarrietSmith,"ConnectionfindstheextensionforHarrietinthecorporate
directoryandplacesthecall.Whenyousay"CallMomathome,"Connectionfindsyourmother'shomephone...

Page 38

"Call"tocallaConnectionextensionoraphonenumber.Sayeachdigitindividually.(Forexample,
forextension12345,say"Callonetwothreefourfive,"not"Calltwelvethreeforty-five.")
Step 3AsConnectionsaysthenameornumberofthepersonyouarecalling,youcansay"Cancel"tohaltthelast
actionwithoutlosingyourconnectiontothesystem.
Related Topics
AboutUsingVoiceCommandstoPlaceCalls,onpage29
   User Guide for the Cisco Unity Connection Phone Interface (Release 9.x)
30
Using Voice Commands to Place...

Page 39

CHAPTER 8
Managing Meetings
•AboutManagingMeetings,page31
•ListingUpcomingMeetings,page31
•StartingImmediateMeetingsinCiscoUnifiedMeetingPlace,page33
About Managing Meetings
RevisedNovember16,2010
YoucancheckupcomingappointmentsandmeetingsthatarescheduledinMicrosoftOutlookorinCisco
UnifiedMeetingPlace.
Otheractionsthatyoucantaketomanageyourmeetingsinclude:
•Acceptingordecliningmeetinginvitations(Outlookmeetingsonly).
•Joiningameetingthatisinprogress.
•Listingtheparticipantsofameeting....

Page 40

Listing Upcoming Meetings by Using the Phone Keypad
Procedure
Step 1CallandsignintoConnection.
Step 2AttheMainmenu,selecttheoptionMeetings.
Step 3Followthepromptstodefinetheperiodoftimeforwhichyouwanttohearthelistofmeetings.
Step 4Aseachmeetingislisted,followthepromptstogetdetailsaboutthemeeting,jointhemeeting,listthe
participants,sendamessagetotheorganizer,sendamessagetothemeetingparticipants,acceptameeting
invitation,ordeclineameetinginvitation.Themeetingowneralsohastheoptiontocancelameeting.
Listing...
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