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     Monitoring the RF Gateway 1 
     
    78-4025112-01 Rev H0 57 
     
    Inventory 
    The Inventory page contains status information on the active software and hardware 
    revisions of the system controller board and hot-swappable components in the 
    system. The following illustration shows the Inventory screen. 
     
    Parameters 
    The following table explains the Inventory parameters. 
    Parameter Description  
    Device System component of an RF Gateway 1. 
    Slot Slot number of a device. 
    Status Refers to presence or absence of the device. 
    Software Version Software version of the device. 
    Hardware Version Hardware version of the device.   
    						
    							 
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    Output Monitoring 
    The Output Monitoring page provides information related to how transport streams 
    on the input are bound to QAM resources on the output. The Details button under 
    the Input parameter provides additional information on the input stream associated 
    with a particular output session.  See the following screen. 
     
    Parameters 
    The following table describes the Output parameters. 
    Parameter Description  
    Session ID The ID of the output session. 
    Type Refers to Session Type (SPTS, MPTS, Plant or Data). 
    RFGW QAM Channel Output QAM channel for a particular session ID. 
    SRM QAM Channel The channel identification for the SRM. 
    Output Bitrate Output bitrate of a session. 
    Status Describes session status. 
     Unbound: The session is not active. 
     Bound: The session is active and bound to QAM resources on the 
    output. 
     Bad input: The input stream associated with this stream is invalid. 
    GbE Port The GbE port of the input stream associated with an output session. 
    Destination IP Address Destination IP address of the stream. For multicast streams, it is the 
    multicast address. 
    UDP Port UDP port of the input stream associated with a session. 
    Output Refers to output program number, PMT PID, and PCR PID for a session. 
    Input Provides details on the input stream associated with an output session.   
    						
    							 
     
     Monitoring the RF Gateway 1 
     
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    Session Refresh 
    The RFGW-1 generates an input pid conflict alarm (Alarms/Events section) if any ES 
    or the PMT pid in an MPTS is the same as a pid already in use in the same MPTS. 
    Recall that it is the users responsibility to ensure that the pids in an MPTS are 
    unique.  To clear the pid conflict alarm it is necessary to not only resolve the input 
    pid conflict at the source e.g. the DCM but also to refresh the associated sessions as 
    seen in the following screen shots. Recall that the pid conflict is to be resolved before 
    refreshing the session. 
     Once input PID conflict is detected, the services that are involved in the conflict will 
    not be routed to the output. 
    Session Refresh Procedure 
    Find out the IP address of the MPTS with the conflict: 
     
     
    Verify that the MPTS displays the input pid conflict by viewing the input monitor 
    page: 
     
    Hunt for the output session with the pid conflict by searching through the output 
    monitor detail pages: 
      
    						
    							 
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    Click the Display Session button at the bottom of the output monitor details page to 
    display the sessions that are to be refreshed. 
     
    Click the Session Refresh button at the bottom of the output monitor details page to 
    clear the pid conflict alarm and to activate the stream. Recall that refreshing all 
    sessions will cause a brief interruption in service of the associated output carrier. 
     
    A dialog box will appear shortly after clicking the Refresh All Sessions button: 
      
    						
    							 
     
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    Once the PID conflict is resolved at the headend device, then after refreshing the 
    session, the PID conflict alarm will be cleared. The state in the Input Monitor page 
    will also change to Active only after the session refresh is completed. Even if the 
    input PID conflict is resolved, but the session refresh button is not clicked, then state 
    in Input monitor page will remain as Input PID conflict  
    Data Monitoring 
    The Data Monitoring page provides information related to how data streams on the 
    input are bound to QAM resources on the input. The following illustration shows 
    the Data Monitoring screen. 
     
    Parameters 
    The following table explains the Data parameters. 
    Parameter Description  
    Output Channel The output channel for a data stream. 
    Type Type of data stream (DOCSIS MPT with UDP, DOCSIS MPT 
    without UDP, DOCSIS PSP with UDP, DOCSIS PSP without 
    UDP, MPEG, DATA). 
    GbE Input GbE input associated with the data stream. 
    Output Bitrate Bitrate of the data stream. 
    Destination IP Destination IP of the data stream. 
    UDP/DEPI Destination UDP or DEPI session ID for the data stream. 
    Status Status of the data stream (Stream Active, Stream Inactive).  
    						
    							 
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    Parameter Description  
    Synch State Describes whether the data flow is a primary flow 
    containing DOCSIS synch messages or a non-primary flow 
    that does not contain sync messages. 
    Synch Counter The number of sync messages received in a primary flow.  
    DTI Monitoring 
    DTI Monitoring provides monitoring of status and statistical information on the 
    DOCSIS Timing Interface. The following parameters are available. 
     Active Port 
     Client Status 
     DTI Port Status (for each port) 
     DTI Statistics 
    The following screen shows DTI monitoring. 
     
    For more information on DTI statistics, refer to Basic M-CMTS Data Specific 
    Operation (on page 113).   
    						
    							 
     
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    Resource Utilization 
    CPU and memory utilization are displayed for the operator in real time for 
    monitoring. 
      
    SNMP Configuration 
    SNMP configuration is done on the GUI using the System/SNMP & Traps page. There 
    are two configurations as shown in the examples below. 
    The first configuration is for software versions prior to 2.01.09. Refer to the screen 
    below. 
     
    In this configuration, three community strings can be set. The Read string is the get 
    community string. The Write string is the set community string and the Trap 
    string is the trap community string. In this configuration, all traps are SNMPv1. Up 
    to 5 traps can be enabled/disabled.  
    						
    							 
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    The second configuration is for software versions 2.01.09 and later. Refer to the 
    screen below. 
     
    In this configuration, the Read string is the get community string. The Write 
    string is the set community string. Traps can set to disabled SNMPv1 or SNMPv2 for 
    each receiver. Each trap receiver can have its own trap community string. 
      
    						
    							 
     
     Fault Management of the RF Gateway 1 
     
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    Fault Management of the RF Gateway 1 
    The RF Gateway 1 supports automatic detection and user notification of changes in 
    the system.  Changes may be classified as either Events or Alarms.  Alarms carry a 
    state while events are important instances that occur in time and are reported.  For 
    example, Link Lost and Link OK are two well-defined states and are associated with 
    an alarm. Events Startup, Configuration Backup, and Second Power Supply Inserted do 
    not have a state but are important events reported by the system.  
    System Alarms 
    System Alarms are conditions with state that occur on the system that the user may 
    want to be aware of.  The RF Gateway 1 provides user notification of changes in 
    alarm state.  These notifications can be via SNMP traps, system log or the front panel 
    fault LED.  System alarms can not be masked or filtered and will always be indicated 
    on the system. 
    The default alarms supported by the system are defined in the alarm configuration 
    area of the database.  The default alarm configuration parameters include items such 
    as alarm label, severity, mask, threshold, and enabled notifications.  These 
    parameters are defaults and are not configurable through the web interface.   
    While active, the system maintains additional information on each of the alarms 
    such as alarm originator, state, instance, and other descriptive details including 
    triggering threshold, actual value, and units.  Alarms have two possible state values, 
    Alarm and Clear.  Each alarm has two possible severity levels, Critical or Major.  The 
    supported alarms are described in the following table. 
     
    Name Severity Description 
    Power On Self Test Critical A failure during power on self test has been detected. 
    GbE Port Link Critical A GbE port has changed state. 
    UDP Traffic Major Complete loss of UDP traffic has been detected. 
    Fan Failure Major One of the four chassis fans RPM is measuring below 
    threshold. 
    FPGA Temperature Major A FPGA board temperature has exceeded the threshold. 
    Power Supply 
    Shutdown 
    Critical A power supply has indicated an imminent shutdown. 
    DTI Port Link Critical A DTI port has changed state. 
    Power Supply 
    Voltage 
    Critical One or more power supply voltages is performing outside of 
    the acceptable threshold. 
    Continuity Count 
    Error 
    Critical MPEG continuity counts have been detected on one or more 
    elementary streams.   
    						
    							 
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    Name Severity Description 
    Stream Dejitter Major One or more transport streams are present with excessive 
    jitter. 
    QAM Temperature Major A QAM temperature has exceeded an acceptable threshold. 
    QAM NCO Lock Major A QAM has lost NCO Lock. 
    Release Invalid Major Active system release is invalid. 
    DTI Backup Port Major Backup DT Alarm: Port failover or backup port not 
    connected in auto failover mode. 
    QAM 
    Oversubscribed 
    Major Input rate on provisioned QAM BW exceeds QAM capacity. 
    License Major Unlicensed feature in use. 
    QAM General 
    Failure 
    Major Combined temperature and voltage alarm. 
    QAM Initialization Major QAM card failed to initialize. 
    EIS Channel Closed 
    by Peer 
     EIS channel connection closed by CA System. 
    EIS Connection 
    Lost 
    Major EIS channel connection to CA System lost. 
    ECMG No Channel 
    Available 
    Major No ECMG channel available. 
    ECMG Connection 
    Lost 
    Major ECMG connection to CA System lost. 
    CW Stream Clear 
    Extension 
    Major Clear extension alarm: Scrambling not started. 
    CW Stream CP 
    Extension no Comp 
    Major CP extension due to mismatch between SCG and 
    components. 
    CW Stream CP 
    Extension no ECMs 
    Major CP extension due to failure to receive ECMs. 
    ECM Stream PID 
    could not be 
    Allocated 
    Major PID cannot be allocated or already in use. 
    GbE Port CRC Major CRC error threshold exceeded on GbE port. 
    Bind Failed Major Bind failed on EIS for socket port. 
    QAM Voltage Major QAM card over temperature threshold. 
    QAM Summary Major QAM card summary alarm, including UPX failure. 
    Input PID Conflict Major PID conflict is detected in the input stream 
    License Violation Major The upper 48 QAM channels require a DATA and/or a 
    POWERKEY, and/or a DVB license.   
    						
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