Cisco Rfgw1d Manual
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Fault Management of the RF Gateway 1 78-4025112-01 Rev H0 67 System Events System Events are conditions without state that the user may want to be aware of. The RF Gateway 1 provides user notification of these events. These notifications can be via SNMP traps or the system log. System events cannot be masked or filtered and will always be indicated on the system. The default events supported by the system are defined in the event configuration area of the database. The default event configuration parameters include items such as event label, mask, and enabled notifications. These parameters are defaults and are not configurable through the web interface. The system reports additional information on actual events such as event originator, instance, and other descriptive details including triggering threshold, actual value, and units. Supported events are described in the following table. Name Description QAM Card Mount A QAM card has been inserted or removed from the chassis. QAM Configuration Change A configuration change has been detected on a QAM card parameter. Power Supply Mount A redundant power supply has been inserted or removed from the chassis. SFP Mount An SFP has been inserted or removed from the RF Gateway chassis. Download A download event has occurred on the chassis. Log Near full The log is 80% full. Log Almost full The log is 90% full. Log Full The log is 100% full and will roll over. Configuration Backup The system configuration has been backed up. Configuration Restore The system configuration has been restored. Configuration Save The system configuration has been saved to the flash file system. Release Invalid Invalid inactive release detected on the system. Startup The RFGW has entered startup (boot) DOCSIS DTI sync changed from/to active. DOCSIS SYNC messages are received/not received from CMTS. DTI Operating mode of the DTI port change. Exception Exception reported by low level operating system. Download License The RFGW-1 has been instructed to download a license via FTP. FTP complete. OLS License feature has been added. EIS Active Proxy Removed Active EIS proxy has been removed.
Chapter 3 General Configuration and Monitoring 68 78-4025112-01 Rev H0 Name Description ECMG Active Proxy Removed Active ECMG proxy removed ECMG Channel Error Received channel error for SuperCAS ID GbE Port Switch Redundant input port failover. Download SSL Security documents injected. Download SSH Security documents injected. Stream Source Switch Multicast SSM source switch. NCS CAM Change A new non-configured stream enters the RFGW-1. Stream Status Change When a multicast stream becomes Active/when the state changes from Active to Input Loss/when the user forces revert multicast stream to primary port. CA Blob Length Error More than 4CA blobs in a create session request. The extra blobs are discarded. Ingress All When a unicast stream is Active on a certain input port and the stream is detected on other port(s) duplicate stream detected. User Notification of Alarms and Events The system provides notifications of Alarms and Events in a variety of ways. These include Front Panel Alarm Indication, Alarm Table (web interface), SNMP Traps and Log Entries. Front Panel Alarm Indication A fault LED on the front panel is provided to allow quick and easy notification of an alarm existing on the system. When one or more alarms are active, the LED is solid red. When no alarms are active, the LED is off. The fault LED blinks during system boot but stabilizes to indicate alarm status after the system has initialized. Alarm Table The alarm table is another indicator of alarm status. The table is accessible through the web interface and provides detailed information regarding alarm status. A condensed version of the alarm status is also available on the Summary page of the web interface. The alarm table is shown below.
Fault Management of the RF Gateway 1 78-4025112-01 Rev H0 69 SNMP Traps SNMP traps may also be used to provide notification of system alarms and events. The SNMP & Traps page of the web interface allows for configuration of trap receivers for this purpose. When configured, SNMP traps will be sent for all system alarms and events. The RF Gateway 1 supports SNMP V1 and V2 traps and a trap community string as shown below. Active Alarms Table The active alarms table is a dynamic table containing all currently active alarms. This table is accessible using the OID rfgw1ActiveAlarmTable (1.3.6.1.4.1.1429.1.12.1.2.14.1). A detailed description of the table can be found in the SA-RFGW-1-MIB proprietary MIB. System Log The system log provides a record of alarms and events that have occurred on the system. Log entries are always provided for each system alarm and event. The system is also capable of lower level logging for more detailed monitoring. In this case, log filtering is provided to control the type and level of information written to the log. The logged information can be categorized as module-related or low-level alarms. An example of a log screen showing various alarms and events on the system is shown below. An intuitive user interface is provided to navigate through the logs, delete logs and save logs to a file.
Chapter 3 General Configuration and Monitoring 70 78-4025112-01 Rev H0 System Log Configuration The RF Gateway 1 can be configured to filter events and alarms based on module and verbosity level. As an advanced configuration option, the RF Gateway 1 can also be configured for low level alarms. Module and low level alarms may be filtered with terse or verbose log levels or turned off completely by the user. It is recommended that all low level logging be set to Off unless actively troubleshooting. To Configure Events 1 Navigate to the System/System Configuration/Logs/Events Configuration page. 2 Turn on/off the logging for the events listed in the UI. 3 Click Apply.
Fault Management of the RF Gateway 1 78-4025112-01 Rev H0 71 To Configure System Logs 1 Navigate to the System/System Configuration/Logs/Logs Configuration page. 2 Select the desired logging level for each module category. 3 Click Apply.
Chapter 3 General Configuration and Monitoring 72 78-4025112-01 Rev H0 Advanced Logging Filters Logging filters for low-level alarms are configured as follows. 1 Click Show Advanced Filters. Result: The advanced filters window is displayed. 2 Select the desired filter levels for each category of low-level alarms. Note: It is recommended that all low level logging be set to Off unless actively troubleshooting. 3 Click Apply.
Fault Management of the RF Gateway 1 78-4025112-01 Rev H0 73 To Configure Syslog 1 Navigate to the System/System Configuration/Logs/Syslog Configuration page to configure the details of the remote syslog server. 2 Set Enable Syslog field as Enabled. 3 Enter the IP Address and UDP Port of the remote syslog server. 4 Click Apply.
Chapter 3 General Configuration and Monitoring 74 78-4025112-01 Rev H0 Configuration Management Configuration Save The RF Gateway 1 allows configuration changes to be saved to the files in the flash file system. Configuration information can be classified as platform-generic or platform-specific. Platform-generic information applies to many systems while platform-specific applies to individual systems. For example, IP addresses and system name or location are platform-specific parameters. QAM card configuration is considered generic and common to many systems. This segregation provides the ability to clone and distribute system configuration throughout the network. Platform-generic information is saved by clicking the Save button at the top of the web interface page. This operation performs a global save of the RF Gateway 1 configuration. The configuration information is saved in the file /tffs0/rfgw_xml_db.gz in the flash with a backup copy also kept in /tffs0/rfgw_xml_db_bkup.gz. Once saved in the flash, the system configuration file can then be transferred to a remote FTP server as described in Configuration Backup (on page 74). The platform-specific configuration parameters are saved in a different set of files, /tffs0/rfgw_ot.xml for primary and /tffs0/rfgw_ot_bkup.xml for backup. These files are updated as certain parameters are changed from the web interface. These parameters are unlikely to change after their initial configuration. Software version 1.3.11 has an automatic save feature which allows applied database changes to be automatically saved to preserve them in nonvolatile memory. Configuration Backup The RF Gateway 1 performs configuration backup via FTP to a backup server. The backup databases generally contain QAM parameters, channel application modes and mapping tables. The backup databases generally do not include IP networking settings (including management as well as GbE input port parameters). To Backup Configuration 1 Navigate to the System/Backup Configuration window.
Configuration Management 78-4025112-01 Rev H0 75 Result: The following window is displayed. 2 Click Show FTP Settings at the bottom of the window. Result: The Configuration FTP Server window is displayed. 3 Enter the backup servers IP address. 4 Enter the FTP user name. 5 Enter the FTP password. 6 Click Apply. 7 Click Test FTP Connection. Verify your connection with the FTP login success popup. Note: If a failure occurs, recheck the IP address, user name and password. 8 Click Save. 9 In the Next Backup Information table, enter the backup file name. Example: cfg_01.gz 10 Click Backup Configuration Now to initiate backup. Note: If backup failure occurs, recheck the path to the backup directory. Configuration Restore To Restore Configuration 1 Navigate to System/Restore Configuration page.
Chapter 3 General Configuration and Monitoring 76 78-4025112-01 Rev H0 Result: The following window is displayed. 2 Click Show FTP Settings at the bottom of the window. Result: The Configuration FTP Server window appears. 3 Enter the backup servers IP address. 4 Enter the FTP user name. 5 Enter the FTP password. 6 Click Apply. 7 Click Test FTP Connection. Verify your connection with the FTP login success popup. Note: If a failure occurs, recheck the IP address, user name and password. 8 Click Save. 9 In the Next Restore Information table, enter the backup file name. Example: cfg_01.gz 10 Select Restore Configuration Now to initiate restore. Notes: If restore failure occurs, check the path to the backup directory. The device automatically reboots after restoring a saved configuration. Close the browser after the device begins rebooting.