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Cisco Rfgw1d Manual

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     Fault Management of the RF Gateway 1 
     
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    System Events 
    System Events are conditions without state that the user may want to be aware of.  
    The RF Gateway 1 provides user notification of these events.  These notifications can 
    be via SNMP traps or the system log.  System events cannot be masked or filtered 
    and will always be indicated on the system. 
    The default events supported by the system are defined in the event configuration 
    area of the database.  The default event configuration parameters include items such 
    as event label, mask, and enabled notifications.  These parameters are defaults and 
    are not configurable through the web interface.   
    The system reports additional information on actual events such as event originator, 
    instance, and other descriptive details including triggering threshold, actual value, 
    and units.  Supported events are described in the following table.  
    Name  Description 
    QAM Card Mount A QAM card has been inserted or removed from the chassis. 
    QAM Configuration 
    Change 
    A configuration change has been detected on a QAM card parameter. 
    Power Supply 
    Mount 
    A redundant power supply has been inserted or removed from the 
    chassis. 
    SFP Mount An SFP has been inserted or removed from the RF Gateway chassis. 
    Download A download event has occurred on the chassis. 
    Log Near full The log is 80% full. 
    Log Almost full The log is 90% full. 
    Log Full  The log is 100% full and will roll over. 
    Configuration 
    Backup 
    The system configuration has been backed up. 
    Configuration 
    Restore 
    The system configuration has been restored. 
      
    Configuration Save The system configuration has been saved to the flash file system. 
    Release Invalid Invalid inactive release detected on the system. 
    Startup The RFGW has entered startup (boot) 
    DOCSIS DTI sync changed from/to active. DOCSIS SYNC messages are 
    received/not received from CMTS. 
    DTI Operating mode of the DTI port change. 
    Exception Exception reported by low level operating system. 
    Download License The RFGW-1 has been instructed to download a license via FTP. FTP 
    complete. 
    OLS License feature has been added. 
    EIS Active Proxy 
    Removed 
    Active EIS proxy has been removed.  
    						
    							 
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    Name  Description 
    ECMG Active Proxy 
    Removed 
    Active ECMG proxy removed 
    ECMG Channel 
    Error 
    Received channel error for SuperCAS ID 
    GbE Port Switch Redundant input port failover. 
    Download SSL Security documents injected. 
    Download SSH Security documents injected. 
    Stream Source 
    Switch 
    Multicast SSM source switch. 
    NCS CAM Change  A new non-configured stream enters the RFGW-1. 
    Stream Status 
    Change 
    When a multicast stream becomes Active/when the state changes from 
    Active to Input Loss/when the user forces revert multicast stream to 
    primary port. 
    CA Blob Length 
    Error 
    More than 4CA blobs in a create session request. The extra blobs are 
    discarded. 
    Ingress All When a unicast stream is Active on a certain input port and the stream 
    is detected on other port(s) duplicate stream detected.  
    User Notification of Alarms and Events 
    The system provides notifications of Alarms and Events in a variety of ways.  These 
    include Front Panel Alarm Indication, Alarm Table (web interface), SNMP Traps and 
    Log Entries. 
    Front Panel Alarm Indication 
    A fault LED on the front panel is provided to allow quick and easy notification of an 
    alarm existing on the system.  When one or more alarms are active, the LED is solid 
    red.  When no alarms are active, the LED is off.  The fault LED blinks during system 
    boot but stabilizes to indicate alarm status after the system has initialized. 
    Alarm Table 
    The alarm table is another indicator of alarm status.  The table is accessible through 
    the web interface and provides detailed information regarding alarm status.  A 
    condensed version of the alarm status is also available on the Summary page of the 
    web interface.  The alarm table is shown below. 
      
    						
    							 
     
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    SNMP Traps 
    SNMP traps may also be used to provide notification of system alarms and events.  
    The SNMP & Traps page of the web interface allows for configuration of trap 
    receivers for this purpose.  When configured, SNMP traps will be sent for all system 
    alarms and events. The RF Gateway 1 supports SNMP V1 and V2 traps and a trap 
    community string as shown below. 
     
    Active Alarms Table 
    The active alarms table is a dynamic table containing all currently active alarms.  
    This table is accessible using the OID rfgw1ActiveAlarmTable 
    (1.3.6.1.4.1.1429.1.12.1.2.14.1).   A detailed description of the table can be found in the 
    SA-RFGW-1-MIB proprietary MIB. 
    System Log 
    The system log provides a record of alarms and events that have occurred on the 
    system.  Log entries are always provided for each system alarm and event. The 
    system is also capable of lower level logging for more detailed monitoring.  In this 
    case, log filtering is provided to control the type and level of information written to 
    the log.  The logged information can be categorized as module-related or low-level 
    alarms.  An example of a log screen showing various alarms and events on the 
    system is shown below.  An intuitive user interface is provided to navigate through 
    the logs, delete logs and save logs to a file. 
      
    						
    							 
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    System Log Configuration 
    The RF Gateway 1 can be configured to filter events and alarms based on module 
    and verbosity level. As an advanced configuration option, the RF Gateway 1 can also 
    be configured for low level alarms. Module and low level alarms may be filtered 
    with terse or verbose log levels or turned off completely by the user. It is 
    recommended that all low level logging be set to Off unless actively 
    troubleshooting. 
    To Configure Events 
    1 Navigate to the System/System Configuration/Logs/Events Configuration 
    page. 
     
    2 Turn on/off the logging for the events listed in the UI. 
    3 Click Apply.  
    						
    							 
     
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    To Configure System Logs 
    1 Navigate to the System/System Configuration/Logs/Logs Configuration page. 
     
    2 Select the desired logging level for each module category. 
    3 Click Apply.  
    						
    							 
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    Advanced Logging Filters 
    Logging filters for low-level alarms are configured as follows. 
    1 Click Show Advanced Filters. 
    Result: The advanced filters window is displayed. 
     
    2 Select the desired filter levels for each category of low-level alarms. 
    Note: It is recommended that all low level logging be set to Off unless actively 
    troubleshooting. 
    3 Click Apply.  
    						
    							 
     
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    To Configure Syslog 
    1 Navigate to the System/System Configuration/Logs/Syslog Configuration page to 
    configure the details of the remote syslog server. 
     
    2 Set Enable Syslog field as Enabled. 
    3 Enter the IP Address and UDP Port of the remote syslog server. 
    4 Click Apply.    
    						
    							 
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    Configuration Management 
    Configuration Save 
    The RF Gateway 1 allows configuration changes to be saved to the files in the flash 
    file system. Configuration information can be classified as platform-generic or 
    platform-specific. Platform-generic information applies to many systems while 
    platform-specific applies to individual systems. For example, IP addresses and 
    system name or location are platform-specific parameters. QAM card configuration 
    is considered generic and common to many systems. This segregation provides the 
    ability to clone and distribute system configuration throughout the network. 
    Platform-generic information is saved by clicking the Save button at the top of the 
    web interface page.  
    This operation performs a global save of the RF Gateway 1 configuration.  The 
    configuration information is saved in the file /tffs0/rfgw_xml_db.gz in the flash 
    with a backup copy also kept in /tffs0/rfgw_xml_db_bkup.gz.  Once saved in the 
    flash, the system configuration file can then be transferred to a remote FTP server as 
    described in Configuration Backup (on page 74). 
    The platform-specific configuration parameters are saved in a different set of files, 
    /tffs0/rfgw_ot.xml for primary and /tffs0/rfgw_ot_bkup.xml for backup.  These 
    files are updated as certain parameters are changed from the web interface.  These 
    parameters are unlikely to change after their initial configuration. 
    Software version 1.3.11 has an automatic save feature which allows applied database 
    changes to be automatically saved to preserve them in nonvolatile memory.  
    Configuration Backup 
    The RF Gateway 1 performs configuration backup via FTP to a backup server. The 
    backup databases generally contain QAM parameters, channel application modes 
    and mapping tables.  The backup databases generally do not include IP networking 
    settings (including management as well as GbE input port parameters). 
    To Backup Configuration 
    1 Navigate to the System/Backup Configuration window.  
    						
    							 
     
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    Result: The following window is displayed. 
     
    2 Click Show FTP Settings at the bottom of the window. 
    Result: The Configuration FTP Server window is displayed. 
     
     
    3 Enter the backup servers IP address. 
    4 Enter the FTP user name. 
    5 Enter the FTP password. 
    6 Click Apply. 
    7 Click Test FTP Connection. Verify your connection with the FTP login success 
    popup. 
    Note: If a failure occurs, recheck the IP address, user name and password. 
    8 Click Save. 
    9 In the Next Backup Information table, enter the backup file name. 
    Example: cfg_01.gz 
    10 Click Backup Configuration Now to initiate backup. 
    Note: If backup failure occurs, recheck the path to the backup directory.  
    Configuration Restore 
    To Restore Configuration 
    1 Navigate to System/Restore Configuration page.  
    						
    							 
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    Result: The following window is displayed. 
     
    2 Click Show FTP Settings at the bottom of the window. 
    Result: The Configuration FTP Server window appears. 
     
     
    3 Enter the backup servers IP address. 
    4 Enter the FTP user name. 
    5 Enter the FTP password. 
    6 Click Apply. 
    7 Click Test FTP Connection. Verify your connection with the FTP login success 
    popup. 
    Note: If a failure occurs, recheck the IP address, user name and password. 
    8 Click Save. 
    9 In the Next Restore Information table, enter the backup file name. 
    Example: cfg_01.gz 
    10 Select Restore Configuration Now to initiate restore. 
    Notes: 
     If restore failure occurs, check the path to the backup directory. 
     The device automatically reboots after restoring a saved configuration. 
     Close the browser after the device begins rebooting.    
    						
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