Cisco D9854i Manual
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D9854 Receiver Alarm Messages 78-4021470-01 Rev J 267 Warning Message Type Message Cause/Remedy Description CAT timeout # Set cat is lost Cause: Uplink is not sending or is sending intermittently. Remedy: Clear warning. If the problem persists, determine if uplink is sending the current SI information table. Disable the warning if not using the table. No longer receiving Conditional Access Table. CAT timeout # Clear cat fault cleared DRT timeout # Set drt # timed out Cause: Uplink is not sending or is sending intermittently. Remedy: Clear warning. If the problem persists, determine if uplink is sending the current SI information table. Disable the warning if not using the table. Disaster Recovery Table was never received. DRT timeout # Set drt # is lost Cause: Uplink is not sending or is sending intermittently. Remedy: Clear warning. If the problem persists, determine if uplink is sending the current SI information table. Disable the warning if not using the table. No longer receiving Disaster Recovery Table. DRT timeout # Clear drt fault cleared MCT Timeout # Set mct # timed out Cause: Uplink is not sending or is sending intermittently. Remedy: Clear warning. If the problem persists, determine if uplink is sending the current SI information table. Disable the warning if not using the table. Inband Control Table was never received.
Chapter 6 Service and Maintenance 268 78-4021470-01 Rev J Warning Message Type Message Cause/Remedy Description MCT Timeout # Set mct # is lost Cause: Uplink is not sending or is sending intermittently. Remedy: Clear warning. If the problem persists, determine if uplink is sending the current SI information table. Disable the warning if not using the table. No longer receiving Inband Control Table. MCT Timeout # Clear mct fault cleared ECT Timeout # Set ect # timed out Cause: Uplink is not sending or is sending intermittently. Remedy: Clear warning. If the problem persists, determine if uplink is sending the current SI information table. Disable the warning if not using the table. Event Control Table was never received. ECT Timeout # Set ect # is lost Cause: Uplink is not sending or is sending intermittently. Remedy: Clear warning. If the problem persists, determine if uplink is sending the current SI information table. Disable the warning if not using the table. No longer receiving Event Control Table. ECT Timeout # Clear ect fault cleared Memory Usage Host Set Excessive (stack/partition) memory usage Cause: Possible software issue. Remedy: Clear warnings, reset the unit, and notify customer service if the problem persists. SW exceeding allowable memory usage. Memory Usage Host Clear Normal (stack/partition) memory usage
D9854 Receiver Alarm Messages 78-4021470-01 Rev J 269 Warning Message Type Message Cause/Remedy Description Memory Usage Secondary Set Excessive (stack/partition) memory usage Cause: Possible software issue. Remedy: Clear warnings, reset the unit, and notify customer service if the problem persists. Software exceeding allowable memory usage. Memory Usage Secondary Clear Normal (stack/partition) memory usage FPGA Code Version Set FPGA newer than SW, Supported=AAA, Running=BBB Cause: FPGA version is incompatible with the software. Remedy: Select alternate FPGA, software versions, reset unit, notify customer service if problem persists. FPGA version is incompatible with currently operating software. You may encounter operational difficulties FPGA Code Version Clear FPGA code ver OK Ethernet PHY n Set Link is down Cause: No ethernet cable connected, faulty cabling, multiple devices sharing MAC address on same IP segment, or possible HW issue. Remedy: Check cabling, check MAC addresses, clear warnings, reset the unit, and notify customer service if the problem persists. Ethernet MAC PHY device is attempting to reconnect to external devices. Ethernet PHY n Clear Connection OK FW: Resource Use Host Set Memory or List Near Full Cause: Possible software issue. Remedy: Clear warnings, reset the unit, and notify customer service if the problem persists. Software exceeding allowable usage of internal constructs.
Chapter 6 Service and Maintenance 270 78-4021470-01 Rev J Warning Message Type Message Cause/Remedy Description FW: Resource Use Host Clear Normal Level FW: Resource Use Second Set Memory or List Near Full Cause: Possible software issue. Remedy: Clear warnings, reset the unit, and notify customer service if the problem persists. Software exceeding allowable usage of internal constructs. FW: Resource Use Second Clear Normal Level Restore Failure Reason Set FTP Failed Cause: FTP settings or the server may not be configured correctly. Remedy: Verify the FTP server configuration and permissions. Verify that FTP settings on the unit. Verify that the server is reachable from the client (such as configuring firewalls or network settings). Retry the Import operation. FTP failed to connect to server or transfer file Restore Failure Reason Set Not Accepted Cause: Import file is either for a different product or the structure was not compatible with this unit. Remedy: Verify that the correct import file is being used and was created by this product. Verify that the file structure has not been corrupted. If the problem persists, notify customer service. Import file was rejected and import did not occur
D9854 Receiver Alarm Messages 78-4021470-01 Rev J 271 Warning Message Type Message Cause/Remedy Description Restore Failure Reason Set Bad Content Cause: Import file may be corrupted, or from a different version of application software. Remedy: Verify that the correct import file is being used and was created by this product. Verify that the file structure has not been corrupted. If the problem persists, notify customer service. Item in import file is not valid for this software and import did not occur SDI Aud SFR Data Set SDI Audio sampling frequency mismatch Cause: SDI audio groups are not configured correctly, or the transport stream has changed the sampling rate of one of the audio streams. Remedy: Configure the SDI audio groups to ensure that all audio channels in a group have the same sampling frequency rate. All audio channels in a given audio group within an SDI do not have identical sampling rate. SDI Aud SFR Data Clear SDI Audio SFR Mismatch Cleared
78-4021470-01 Rev J 273 If You Have Questions If you have technical questions, call Cisco Services for assistance. Follow the menu options to speak with a service engineer. Access your companys extranet site to view or order additional technical publications. For accessing instructions, contact the representative who handles your account. Check your extranet site often as the information is updated frequently. 7 Chapter 7 Customer Information
78-4021470-01 Rev J 275 A Appx auto letter Appendix A Technical Specifications Introduction This appendix contains the technical specifications for the D9854 Advanced Program Receiver. Note: The technical specifications are subject to change without prior notice. In This Appendix L-Band Input and Processing ............................................................ 276 Video Inputs/Outputs and Processing............................................ 280 Transport Stream Outputs ................................................................. 285 Control, Management and Data Interfaces ..................................... 287 Power and General Specifications .................................................... 289
Appendix A Technical Specifications 276 78-4021470-01 Rev J L-Band Input and Processing General Parameter Specification System MPEG-2/DVB Compatible DVB-S EN 300 421, EN 300 468 Demodulation DVB-S QPSK, DVB-S2 QPSK and 8PSK Number of RF Inputs 4 (only one active at a time) LNB LO Stability DVB-S and DVB-S2 Symbol Rate Stability 1 to 4.99 MSymbols/s ≤ ± 125 kHz 5.0 to 9.99 MSymbols/s ≤ ± 1.0 MHz 10.0 to 45 MSymbols/s ≤ ± 3.0 MHz Parameter Specification LNB Phase Noise Requirement -35 dBc/Hz at dF = 100 Hz -53 dBc/Hz at dF = 1 kHz -76 dBc/Hz at dF = 10 kHz -96 dBc/Hz at dF = 100 kHz -106 dBc/Hz at dF = 1 MHz -117 dBc/Hz at dF = 10 MHz