Christie Projector J Series 2.0, 2.4, And 3.0kW User Manual

J Series 2.0, 2.4, and 3.0kW User Manual6-1020-100707-01  Rev. 1  (10-2011)
6 Troubleshooting
If the projector is not operating properly, note the symptoms and use this section as a guide to resolve the 
problem. If the problem cannot be resolved, contact your dealer for assistance. 
NOTE: A Christie accredited 
service technician is required when opening an enclosure to diagnose any “probable cause”. 
6.1 Power
6.1.1 Projector Does Not Power ON
1.Ensure projector is plugged in? Check power switch above...

6-2J Series 2.0, 2.4, and 3.0kW User Manual020-100707-01  Rev. 1   (10-2011)
Section 6: Troubleshooting
6.2.2 Lamp Suddenly Turns OFF
1. Check lamp power through the remote keypad checking the Lamp menu or from the web user interface 
Advanced: Lamp menu. Try increasing lamp power. 
2. Check for an alarm condition on the LCD keypad display.
3. Replace the lamp.
6.2.3 Flicker, Shadows Or Dimness
1. Check lamp power through the remote keypad checking the Lamp menu or from the web user interface 
Advanced:...

Section 6: Troubleshooting
J Series 2.0, 2.4, and 3.0kW User Manual6-3020-100707-01  Rev. 1  (10-2011)
6.5 OSD 
6.5.1 The OSD Menu does not display 
1. Using the LCD, ensure that OSD menu is enabled, scroll-down until the item OSD appears. The LCD 
shows “OSD: off”. Press and hold the OSD soft key on the built-in keypad. The LCD now shows “OSD 
on” then press the menu key on the remote keypad.
OR
2. Press and hold the OSD key on the remote keypad for 2-3 seconds, then press the menu key.
6.6 Ethernet...

6-4J Series 2.0, 2.4, and 3.0kW User Manual020-100707-01  Rev. 1   (10-2011)
Section 6: Troubleshooting
6.7.3 Image Appears ‘Squeezed’ or Vertically Stretched into Center of Screen
1. Run auto setup, pressing Auto button on the remote keypad.
2. Check your Resizing selection.
6.7.4 The Display is Jittery or Unstable
1. If the display is jittery or blinking erratically, ensure that the source is properly connected and of adequate 
quality for detection. With poor quality or improperly connected source,...

Section 6: Troubleshooting
J Series 2.0, 2.4, and 3.0kW User Manual6-5020-100707-01  Rev. 1  (10-2011)
6.7.11 Display has Suddenly Frozen
If the screen blacks out inexplicably, it is possible that excessive voltage noise on the AC or ground input has 
interrupted the projector ability to lock on to a signal. Power down the projector and disconnect from AC. Then 
plug in again and power up as usual.
6.7.12 Colors in the Display are Inaccurate
1. The color, tint, color space and/or color temperature...

6-6J Series 2.0, 2.4, and 3.0kW User Manual020-100707-01  Rev. 1   (10-2011)
Section 6: Troubleshooting
6.8 Web Interface
6.8.1 After upgrading the projector software, the Web pages do not display correctly
1. After upgrading, the temporary internet files and cookies must be cleared from the Web Internet Browser to 
ensure that Web UI changes can take effect. 
2. Using the Internet Explorer menu bar, select Tools> Internet Options. Click Delete from the Browsing 
history option. Click Delete files. Once...

Section 6: Troubleshooting
J Series 2.0, 2.4, and 3.0kW User Manual6-7020-100707-01  Rev. 1  (10-2011)
FIGURE 6-1 

J Series 2.0, 2.4, and 3.0kW User Manual7-1020-100707-01  Rev. 1  (10-2011)
7 Specifications
This section provides detailed J Series features; including inputs, lamp, and power requirements. 
NOTE: Due to continuing research, detailed features are subject to change without notice.
7.1 Image Performance 
7.1.1 Pixel Format 
7.1.2 Nominal Brightness
7.1.3 Contrast
7.1.4 Luminance Uniformity
7.1.5 Gamma
1080p (H x V square pixels)                1920  x 1080
SXGA+ (H x V square pixels) 1400  x 1050
WUXGA (H...

7-2J Series 2.0, 2.4, and 3.0kW User Manual020-100707-01  Rev. 1   (10-2011)
Section 7: Specifications
7.1.6 Grayscale/Color Resolution
7.1.7 Color Temperature
7.1.8 Convergence
Convergence zones A, B, C are as defined in Figure 2. Zone A has a diameter ¼ of the image height. Zone B has a diameter 
of full image height. All specified convergence errors are between any two colors after a minimum warm-up of 30 minutes. 
Convergence is specified with a 1.4-1.8 HD lens (part number 118-100112-01) in the...