Canon printer PIXMA MG5620 User Manual

If multiple sheets of plain paper is fed from the machine, select the setting for preventing double-feed of plain
paper using the operation panel or your computer.
* After printing is finished, disable the setting for preventing double-feed of plain paper; otherwise, the setting is
applied from the next time.•
To set by using the operation panel
Press the  HOME button, select  Setup, Device settings , and Print settings  in this order, and then set
Prevent paper double-feed  to ON .
Changing the Machine...

Cannot Print Properly with Automatic Duplex Printing
Check1 Is the setting for automatic duplex printing selected?
Make sure that the  Duplex Printing and Automatic  check boxes are selected on the  Page Setup sheet in the
printer driver setup window.
Duplex Printing
Check2  Make sure that the actual size of the paper is suitable for automatic duplex
printing.
The sizes of media suitable for automatic duplex printing are A4 and Letter.
Load paper of suitable size, then press the  OK button on the...

Copying/Printing Stops Before It Is Completed
Check1 Is the paper loaded?
Make sure that paper is loaded.
If the machine has run out of paper, load paper.
Check2  Do the printing documents have lots of photographs or illustrations?
As printing large data such as photos or graphics takes time for the machine and the computer to process, the machine may appear to have stopped operating.
In addition, when printing data that uses a large amount of ink continuously on plain paper, the machine maypause...

Problems with Printing Quality
Print Results Not Satisfactory
Ink Is Not Ejected
754 

Print Results Not SatisfactoryIf the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, confirm the
paper and print quality settings first.
Check1  Do the page size and media type settings match the size and type of the loaded
paper?
When these settings are incorrect, you cannot obtain a proper print result. If you are printing a photograph or an illustration, incorrect paper type settings may reduce the quality of the
printout color.
Also, if you print with an...

Line Does Not Print or Prints Partially
Image Does Not Print or Prints Partially
Printed Paper Curls or Has Ink Blots
Paper Is Smudged/Printed Surface Is Scratched
Back of the Paper Is Smudged
Vertical Lines Are Printed on the Sides of the Printout
Colors Are Uneven or Streaked
756 

Cannot Print to End of Job
Check1 Select the setting not to compress the printing data.
If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved.
Click  Print Options  on the Page Setup  sheet on the printer driver. Select the  Do not allow application
software to compress print data  check box, then click OK.
* Deselect the check box after printing is complete.
Check2  Is the size of the print data extremely large?
Click...

Part of the Page Is Not Printed
Check When performing automatic duplex printing, the reason below is possible.
When performing automatic duplex printing, the printable area at the top of the page will be 0.08 inches / 2 mm
narrower than the usual.
For this reason, the bottom of the page may not be printed. To prevent this, select the setting to reduce printing
from the printer driver.
Important
•
Reduced printing may affect the layout depending on your document.
Apply the print setting specified with the...

No Printing Results/Printing Is Blurred/Colors Are Wrong/White
Streaks
 No Printing Results
 Printing Is Blurred
 Colors Are Wrong
 White Streaks
759 

Check1 Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check2 Check the status of ink tanks. Replace the ink tank if the ink has run out.
Replacing an Ink Tank
Check3
 Is the orange tape or protective film remaining?
Make sure that all of the protective film is peeled off and the Y-shape air hole is exposed, as illustrated in (A).
If the orange tape is left as in (B), pull the orange tape and remove it.
Check4  Print the Nozzle Check Pattern and perform any necessary...