Canon printer PIXMA MG5620 User Manual

Cannot Detect the Machine during Wireless LAN Setup: Check 3Is the machine connected to the access point?
By using the operation panel of the machine, make sure that the machine is connected to the access point.
Select  Setup on the  HOME screen, then select  Device settings > LAN settings  > Confirm LAN
settings  > WLAN setting list .
Make sure that  Connection on the LCD is set to  Active.
If Connection is set to Inactive:
The machine may be placed far away from the access point. Place the machine near...

Cannot Detect the Machine during Wireless LAN Setup: Check 4Are the SSID of the access point connected to your computer and thatconnected to the machine the same?
You can confirm the SSID of the access point connected to the machine on the LCD.
Select  Setup on the  HOME screen, then select  Device settings > LAN settings  > Confirm LAN
settings  > WLAN setting list .
From your computer, you can confirm the SSID of the access point connected to your computer. In
Windows 8.1, Windows 8, Windows 7, or...

Cannot Detect the Machine during Wireless LAN Setup: Check 5Does the firewall function of your security software or operation system forcomputer interfere with setting up the network communication?
The firewall function of your security software or operation system for computer may limit communications
between the machine and your computer. Confirm the setting of firewall function of your security software
or operation system or the message appearing on your computer.
If the firewall function interferes...

Cannot Detect the Machine during Wireless LAN Setup: Check 6Check the settings of the access point.Check the settings of the access point for the network connection such as IP address filtering, MAC
address filtering, or DHCP function.
Make sure that the radio channel of the access point and that assigned to the machine are the same. For details on how to check the settings of the access point, refer to the instruction manual supplied with the access point or contact its manufacturer.
After checking the...

The Machine Cannot Be Detected in the Wireless LAN
Check1 Make sure that the machine is turned on.
Check2
 Is Change LAN  in LAN settings  under Device settings  set to Disable LAN ?
Check3
 When the machine is connected to the computer temporarily using a USB
cable, make sure that the USB cable is connected properly.
When you set up the wireless LAN connection or change the wireless LAN settings using IJ Network Tool
through USB connection, make sure that the machine is connected to the computer with a...

Check12 Make sure that  Enable bidirectional support  is selected in the Ports sheet of
the properties dialog box of the printer driver.
Check13  Make sure that the firewall of the security software is disabled.
If the firewall function of your security software is turned on, a message may appear warning that Canon
software is attempting to access the network. If the warning message appears, set the security software to
always allow access.
If using any programs that switch the network environment, check...

Other Problems with Network
Forgot an Access Point Name, SSID, or a Network Key
The Message Is Displayed on the Computer Screen During Setup
The Administrator Password Set to the Machine Was Forgotten
Checking Information about the Network
Packets Are Sent Steadily
How to Restore the Machine's Network Settings to Factory Default
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Forgot an Access Point Name, SSID, or a Network Key
Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or
WPA/WPA2 Key)
How to Set an Encryption KeyCannot Connect with an Access Point to Which a WEP or WPA/WPA2 KeyIs Set (You Forgot the WEP or WPA/WPA2 Key)
For information on how to set up the access point, refer to the instruction manual provided with the access
point or contact its manufacturer. Make sure that the computer and the access point can communicate...

The Message Is Displayed on the Computer Screen During Setup
The Enter Password Screen Is Displayed During Setup
The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Search Screen
"You are connecting the machine to the non encrypted wireless network" Is DisplayedThe Enter Password Screen Is Displayed During SetupThe following screen is displayed if an administrator password is set to the machine which has already
been set up to use via a network.
Enter the...

The Administrator Password Set to the Machine Was ForgottenInitialize the machine settings.
Select  Reset all , then the administrator password reverts to the default.
Reset setting
After initializing the machine settings, perform setup with the Setup CD-ROM or perform it according to the
instructions on our website.
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