Canon printer PIXMA MG5620 User Manual

The Machine Stopped Working Suddenly
Cannot Communicate with the Machine After the Network Settings Are Changed
Cannot Communicate with the Machine over the Wireless LAN
Cannot Communicate with the Machine Using the Access Point Mode
Cannot Print or Scan from a Computer Connected to the NetworkCannot Communicate with the Machine After the Network Settings AreChanged
It may take a while for the computer to obtain the IP address, or you may need to restart your computer.Search for the machine again after...

The wireless channel to be used may be limited depending on wireless network devices installed in the
computer. Refer to the instruction manual provided with your computer or your wireless network device to
specify the valid wireless channel.
Check9  Make sure that the channel confirmed in Check 8 can communicate with the
computer.
If not, change the channel set to the access point.
Check10  Make sure that the firewall of the security software is disabled.
If the firewall function of your security...

Check3 Is the machine selected to connect external communication devices (e.g.
computers, smartphones, or tablets)?
Select an access point name (SSID) specified for the machine as a destination for external communication devices.
Check4  Enter a password if you specify it for the machine.
Check5  Make sure that external communication devices are not placed far away from
the machine.
Do not locate external communication devices too far away from the machine.
Check6  Make sure that there is no...

Ink Remaining Level Is Not Displayed on Printer Status Monitor of
the Machine
Use the printer driver with bidirectional communication.Select  Enable bidirectional support  in the Ports sheet of the properties dialog box of the printer driver.
How to Open the Printer Driver Setup Window
724 

Printing Speed Is Slow
Check1 The machine may be printing out a large job issued from another computer.
Check2
 Make sure that the radio status is good and adjust the installation positions
while monitoring the radio status with IJ Network Tool.
Monitoring Wireless Network Status
Make sure that there is no barrier or obstacle between the access point and the machine. Wireless communication between different rooms or floors is generally poor. The metal, concrete, or timber including the
metallic material,...

Cannot Use the Machine on Replacing an Access Point or
Changing Its settings
When you replace an access point, perform network setup of the machine again.Perform network setup again with the Setup CD-ROM or perform it again according to the instructions on
our website.
If the problem is not resolved, see below.
Cannot Communicate with the Machine After Applying MAC/IP Address Filtering or Entering an
Encryption Key to the Access Point
When Encryption Is Enabled, Cannot Communicate With the Machine After...

Cannot Detect a Machine on a Network
Cannot Detect the Machine When Setting up Network Communication
The Machine Cannot Be Detected in the Wireless LAN
727 

Cannot Detect the Machine When Setting up Network
Communication
If the machine could not be detected on the network when setting up the network communication, confirmthe network settings before redetecting the machine.
Cannot Detect the Machine during Wireless LAN Setup: Check 1
Note
•
You can set up the network communication via USB. To set up via USB, select the  Set up the network
connection via USB  check box on the Check Printer Settings  screen and click Next.
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Cannot Detect the Machine during Wireless LAN Setup: Check 1Are the machine and network device (router, access point, etc.) turned on?Make sure that the machine is turned on.
Confirming that the Power Is On
Make sure that the network device (router, access point, etc.) is turned on.
If the machine or the network device is turned off: Turn on the machine or the network device.
After turning on the machine or the network device, it may take some time until ready for use. After a while
just turning on the...

Cannot Detect the Machine during Wireless LAN Setup: Check 2Is the wireless LAN setting of the machine enabled?Make sure that the  Wi-Fi lamp of the machine is lit.
If the Wi-Fi lamp is off:
The wireless LAN setting of the machine is disabled. Enable the wireless LAN setting of the machine.
After enabling the wireless LAN setting, click  Back to Top on the Check Printer Settings  screen to try to
set up the network communication from the beginning.
If the Wi-Fi lamp is lit: Go to check 3.
Cannot Detect...