Canon printer PIXMA MG3620 User Manual
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4. Hold jammed paper firmly in both hands. If the paper is rolled up, pull out it. 5. Slowly pull out paper, so as not to tear it. 6. Make sure all jammed paper is removed. 831
If the paper tears when you pull out it, a bit of paper may remain in the machine. Check the following and remove any remaining paper.
Other CasesCheck the following: Check1 Is anything blocking paper output slot? Check2 Is paper curled? Load the paper after correcting its curl. 833
1003Cause Machine is out of paper or paper does not feed. What to DoReload the paper and press machine's Black or Color button. When you load the paper, insert the paper stack until the leading edge touches the far end of the front tray. 834
1200Cause Paper output cover is open. What to Do Close the paper output cover and wait for a while. Do not close it while you are replacing a FINE cartridge. 835
1202Cause Paper output cover is open. What to Do Close the paper output cover. 836
1250Cause Paper output tray is closed. What to Do Open the paper output tray and resume printing. 837
1310Cause Size of paper may not be compatible with automatic duplex printing. What to Do The sizes of media suitable for auto duplex printing are A4 and Letter. Make sure paper of the correct size is loaded. Press the Black or Color button to eject the paper and restart printing from the front of the next piece of paper. The reverse side of the ejected sheet is not printed. 838
1401Cause FINE cartridge is not installed. What to Do Install the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact your nearest Canon service center to request a repair. 839
1403Cause FINE cartridge cannot be recognized. What to Do Replace the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact your nearest Canon service center to request a repair. 840